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Мануал/Книга ATM Error Codes

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DimmuBurgor

DimmuBurgor

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1ATM MACHINE CORP
2Hantle ATM MACHINE ERROR CODES
3
4CodeDescriptionResolution
5100001The PAPER_STATUS of JPR is not FULL
6100002The MEDIA_STATUS of JPR is not PRESENT
7100003The MEDIA_STATUS of JPR is FATAL
8100010The MEDIA_STATUS of JPR is NO DEVICE
9110091LOST CARD & SLIPRemove the retracted card and receipt in each retract box. Then execute reset operation.
10110291LOST WITHDRAW CASHRemove the retracted cash in cash dispenser retract box. Then execute CASSETTE TOTAL operation.
11110292LOST DEPOSIT CASHRemove the retracted cash in cash acceptor retract box. Then execute CIM CASSETTE TOTAL operation.
12110391LOST CARD & SLIPRemove the retracted card and receipt in IPM retract box. Then execute IPM CASSETTE TOTAL operation.
13110591LOST PBRemove the retracted passbook in retract box. Then execute reset operation.
14110691LOST PB & SLIPRemove the retracted passbook and receipt in each retract box. Then execute reset operation.
150B00000The others Error of the BILL Acceptor Unit
160B00001The USR_BILL_INF_STACKER_STATUS Is normal
170B00002The NOTE_STATUS of BILL Is not NOTPRESENT
180B00003The TOTAL_BILL_COUNT is over than the APP_FULL_BILL_STACKER
190B00004The DEVICE_STATUS of the BILL Acceptor Unit is not HEALTHY
200B00010The DEVICE_STATUS is NO DEVICE
210C00000The others Error of the CHAU
220C00001The number of Copper Coin is below 55
230C00002In Case The number of Copper Coin in Hopper 1 is below the lowest(12) and The number of Copper Coin in Hopper 2 is below the lowest(55)
240C00010The DEVICE_STATUS of COIN is NO DEVICE
250D00001The Status of Door is openedClose the Door
260N00010The status of NETWORK Is not normal
271030100DEV_PIN (Key data error from host)Contact to host
281100910LOST SLIPCheck if the receipt printer is installed properly.
291101910LOST CARD, DEV_MCU
301102910LOST WITHDRAW CASH,DEV_CSH
311102920LOST DEPOSIT CASH, DEV_CSH
321103910LOST CARD & SLIP, DEV_MCU | DEV_SPRCheck if the card reader and receipt printer are installed properly.
331105910LOST PB, DEV_PBMCheck if the passbook printer is installed properly.
341106910LOST PB & SLIP, DEV_SPRCheck if the passbook printer and receipt printer are installed properly.
351210200Printed character not found at JS5 sensor of JPR when initializing.
361210300After rewinding, within some times, in case that JS2 sensor don't detect any paper in initializing Journal 1
371210400In case that TPH head is overheated in initializing Journal 1
381210500In case that JS3 sensor don't detect any paper in initializing Journal 1
391220100In case that JS3 sensor don't detect any paper before initializing Journal 1
401220200In case that JS3 sensor don't detect any paper during initializing Journal 1
411220400In case that TPH head is overheated during initializing Journal 1
421220500In case that JS3 sensor don't detect any paper after initializing Journal 1
431220600Error of JS 2 sensor in printing Journal 1
441220700Paper jam during printing Journal 1
451230100In case that JS3 sensor don't detect any paper in automatically loading Journal 1
461230200Error of JS4 sensor before automatically loading Journal 1
471230300In case that JS4 sensor fail to detect any paper within some times in automatically loading Journal 1
481230400In case that JS2 sensor fail to detect any paper in automatically loading Journal 1
491230500In case that page mark is failed to detect in automatically loading Journal 1
501230600In case that JS3 sensor fail to detect any paper after detecting page mark in automatically loading Journal 1
511230700In case that JS2 sensor fail to detect any paper in automatically loading Journal 1
521230800In case that TPH head is overheated during loading Journal 1
531230900Error of JSOL1 echo check in automatically loading Journal 1
541235100In case that JS3 sensor not detect paper in automatically loading Journal 2
551235200In case that before automatically loading, spool position error detect
561235300In case that JS4 sensor fail to detect any paper in automatically loading Journal 2
571235400In case that JS2 sensor fail to detect any paper in automatically loading Journal 2
581235500In case that page mark is failed to detect in automatically loading Journal 2
591235600In case that JS3 sensor fail to detect any paper after detecting page mark in automatically loading Journal 2
601235700In case that JS2 sensor fail to detect any paper in automatically loading Journal 2
611235800In case that TPH head is overheated during loading Journal 2
621235900Error of JSOL1 echo check in automatically loading Journal 2
631240100In case that JS3 sensor don't detect any paper before printing emboss data of Journal 1
641240200In case that TPH head is overheated during printing emboss data of Journal 1
651240500In case that JS3 sensor don't detect any paper after printing emboss data of Journal 1
661240600In case that JS2 sensor don't detect any paper after printing emboss data of Journal 1
671245100In case that JS3 sensor don't detect any paper before printing emboss data of Journal 1
681245200In case that TPH head is overheated during printing emboss data of Journal 1
691245500In case that JS3 sensor don't detect any paper after printing emboss data of Journal 1
701245600In case that JS2 sensor don't detect any paper after printing emboss data of Journal 1
711333900No response from IC card
721910000Undefined error (Journal Printer)Reinitialized Journal printer and check again
731910400The error of head right position (Journal Printer), Printer head is not at home position.After checking the head right position, try to reinitialized Journal printer and check again. Reboot system to initialize JPR.
741910800The error of Paper charger sub assembly (Journal Printer). Printed journal roll has trouble(s).Check the Paper charger and status of supplied paper. Check printed journal roll and not printed new roll.
751912000Failed to print due to shortage of CR/LF (Journal Printer). Failure on JPR printing caused by no CR/LF character.Check if FFC cable is properly connected or short. Check cables to printer head.
761912100Paper out when checked status of initializing (Journal Printer). JPR paper roll is out. Paper out when checked status of initializingCheck if supplied paper is running out of or occurred jam in return path. Check JPR roll.
771914000Head overheat (Journal Printer). JPR printer head is heated too hot. Paper out when checked status of initializing (Journal Printer)Turn off the power for a moment to slow down overheat of head and turn on the power. Check printer head. Wait for a while until JPR printer head cools off. Check if supplied paper is running out of or occurred jam in return path.
781914100Paper jam error (Journal Printer). JPR paper is jammed.Remove the jammed paper and initialize. Check JPR printer if paper is jammed, and remove jammed paper carefully. Reboot JPR if jammed paper is removed.
791999900Receiving unknown command
802000100Cassette is not properly set. The Cash Dispenser Unit cassette is not installed. The Control Electronics checks if the Cash Dispenser Unit cassette is in the right position with the location sensor (LS6), and generates an error when the Cash Dispenser Uni1. Install the cassette again.
812. Check if LS6 (micro switch) is fully pressed while the cassette is loaded.
823. Check if LS6 connector has been properly inserted and if cable is cut.
834. Check logic related to LS6 of the Cash Dispenser Unit board.
843084000No response from MCRW when MCRW version number is read.
853091000Card jammed when emboss read.
863094000No response from MCRW when emboss read.
8730b4000No response from MCRW when card entry is disabled.
8830FXX00Quasi normal information (All MCU commands)XX : Card location information 1) 00 : No card in the return path 2) 01 : Card in the entry 3) 02 : Card is in the return path
892000200Cassette empty. Cash is not enough. This error occurs in the following cases: 1. When the number of bills is 0 after the final payment transaction is made2.?When the low level sensor (LS5) detects that the cassettes is at a low level in Low currency ch1. Fill cash and set the number of bills. -- In Low currency enable mode:
902. Check if LS5 hole on the side of the cassettes is matching with LS5 after installing the cassette.
913. Check if the reflection plate of the LS5 sensor is polluted in the cassette.
922000300The reject box is full. This error occurs when the sum of rejected bills during the transaction and the rejected bills during the test is more than 50 after finally executing Cassette Total.Execute Cassette Total after moving cash from the reject box.
932000400The security door is open. The sensor detects that the security door is open.1. Close the security door.
942. Check if the security door can be mechanically opened and closed by the door switch.
953. Check if cable between the door switch and the Control Electronics is cut.
964. Check if the connector is well connected to the Control Electronics
972000500Cash Dispenser Unit data (country, cassette, shutter) setting error occurs during initialization.1. Check Cash Dispenser Unit information.
982. Check battery back-up SRAM
993. Check the battery.
1002000800This error occurs at the failure of receipt paper cutting1. Check paper jam and remove it
1012. Replace cutter module
1023. Check if cable and connector are not connected properly
1034. Check the logic for cutter in receipt printer board
1042001000Receipt paper jam in the receipt printer. The jam detection sensor checks if there is paper before starting operation.1. Remove paper jam and paper scraps.
1052. Check the lever operation position in the sensor.
1063. Check if the sensor is polluted.
1074.Check if cable is cut or the connector is wrongly nserted.
1085.Check logic related to the jam detection sensor of the Slip Print
1092001100TPH Headup Lever OpenCheck Headup Lever
1102001200The feed lever of the recipt printer is open. It was detected that the feed lever was open before ther receipt printer started to operate.1. Close the feed lever.
1112. Check if the micro switch of the feed lever normally functions.
1123. Check if cable of the micro switch is cut in the feed lever and the connector is wrontly inserted.
1132001300Receipt paper is empty. It was detected that receipt paper was empty before the receipt printer started to operate (when both the paper empty sensor and the paper sentting sensor are lights).1. Fill paper.
1142. Check the lever operation position in the sensor.
1153. Check if cable is cut or the connector is wrongly inserted.
1162001400The thermal head of the receipt printer is overheated (before the receipt printer starts to operate).1. Check and replace the thermal printer head.
1172. Check logic related to the TPH of the PR board.
1182001500LOW PAPER OF RECEIPT PRINTER !!!Change the repeipt paper of receipt printer.
1192001600Note detected in stacker (shutter or presenter type)Clear any notes from the stacker.
1202010100In case of detecting to be open lever of print head before printing receipt paper (Receipt Printer). Platen is opened Platen lever open(Mis-handling)Close the lever of print head completely
1212010200Receipt printer head overheatedWait the time until the temperature of headadequately slow down and try to initialize
1222010300Jam error Jam occurred during returning or the abnormal jam sensor(Abnormal Mecha)1.Remove jammed paper between printer head and rollers
1232010400Paper set error Abnormal paper setting(Mis-handling)
1243100100Send to undefined commandCheck if communication cable and com port are connected or not.
1253100200Command execution is impossible.Other command is executing.
1263100400Command data errorCheck if communication cable and com port are connected or not.
1272010500Detecting paper setting error before printing. It is detected that paper is not properly set before printing (Receipt Printer).No paper Abnormal paper setting or no paper(Mis-handling). SPR paper setting error before printing.1.Check the status of setting paper2.Check the status of sensor and its connctor
1282010600Command is received while doing self-test (Receipt Printer). Offline error Offline mode is engaged(Mis-handling)After terminating self-test and initialize receipt printer
1292010700No receipt paper1. Replenish receipt paper in paper charger
1302. Check the status of Near End sensor and its connector
1312010800It is detected that paper is not properly cut while operating1.Check the Cutter module
1322.Check if printer head lever is properly close
1332010900Black mark is not properly detected in receipt paper before printing (Receipt Printer)1.Check the status of Black mark sensor
1342.Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark)
1352010A00The size of image print data is abnormal while printing image (Receipt Printer)Check the AP version and initialize
1362021500Sensor detects note in delivery path before CDU dispensesRemove note from the CDU delivery path.
1372080100Platen is opened Platen lever open(Mis-handling)Close the lever of print head completely
1382080200In case of detecting to be overheated in print head before printing receipt paperWait the time until the temperature of head adequately slow down and try to initialize
1392080300Paper jam occurs in return path after printing or cutting or discharging receipt paper (Receipt Printer)Remove jammed paper between printer head and rollers
1402080400Paper set error Abnormal paper setting(Mis-handling)1. Replenish receipt paper
1412. Check the status of sensor and its connctor
1422080500No paper Abnormal paper setting or no paper(Mis-handling)1. Check the status of setting paper
1432. Check the status of sensor and its connector
1442080600Command is received while doing self-testAfter terminating self-test and initialize receipt printer
1452080700Found during idle time that paper at SPR is not enough to print.1. Replenish receipt paper in paper charger
1462. Check the status of Near End sensor and its connector
1472080800It is detected that paper is not properly cut while operating (Receipt Printer)1.Check the Cutter module
1482.Check if printer head lever is properly close
1492080900Black mark is not properly detected in receipt paper after printing (Receipt Printer)1.Check the status of Black mark sensor
1502.Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark)
1512080A00Abnormal size of image data found during idle time while checking status of SPR.Check the AP version and initialize
1522080B00Margin setting error (Receipt Printer)1. Check whether the default registry setting is changed
1532. Reset the PTR SP
1542080C00Paper jammed at the exit of the slotRemove the jammed paper
1552080D00Paper jammed in the path (Receipt Printer)Remove the jammed paper
1562080F00The firmware crashed (Receipt Printer)1. Check whether the dip switch #1 is set to ON position
1572. Update the firmware
1582110100Solenoid echo error (Retraction solenoid pull direction echo check Error while receipt paper Initializing) (Receipt Printer)
1592110200Solenoid echo error (Retraction solenoid release direction echo check Error while receipt paper Initializing) (Receipt Printer)
1602110300Cutter regular position error while receipt paper Initializing (Receipt Printer)
1612110400No paper on SS2 before cutting while receipt paper Initializing (Receipt Printer)1. Open upper part lever of return road and printer lever
1622. Remove receipt paper roll
1633. Cut without fold and neatly end of receipt paper4. Reset receipt paper roll
1642110600Paper out error upon initializing SPR.
1652110700Fail paper retraction while receipt paper Initializing (Receipt Printer)1. Open upper part lever of return road
1662. Remove receipt paper between upper guides
1673. Lift up upper guide and close
1682110900Path 1 or path 2 are opened upon initializing SPR.Close upper guide
1692111000No paper in paper perception sensor(SS3) while receipt paper Initializing (Receipt Printer)Set receipt paper
1702111100Overheating detect in THP head while receipt paper Initializing (Receipt Printer)1. Cool off TPH head, and initialize SPR again.
1712111200Fail Black Mark detection before cutting while receipt paper Initializing (Receipt Printer)1. Open upper part lever of return road and printer lever
1722. Remove receipt paper roll
1733. Check position of black mark (on lower 1/4 part of receipt paper)
1744. Reset receipt paper roll
1752111300Found TPH lever open upon initializing SPR.1. Close TPH lever, and initialze SPR again.
1762111400R-gate solenoid, SSOL3, echo check error when it is pulled in upon initializing SPR.1. Check SSOL3 if it works good or if it is damaged.
1772. Check sensors around SSOL3 carefully and clean it.
1783. Clean solenoid shaft if possible.
1792111500R-gate solenoid, SSOL3, echo check error when it is released out upon initializing SPR.1. Check SSOL3 if it works good or if it is damaged.
1802. Check sensors around SSOL3 carefully and clean it.
1813. Clean solenoid shaft if possible.
1822111600R-guide solenoid, SSOL2, echo check error upon initializing SPR.1. Check SSOL2 if it works good or if it is damaged.
1832. Check sensors around SSOL2 carefully and clean it.
1843. Clean solenoid shaft if possible.
1852111700SPR connector is not connected upon initializing SPR.Connect it properly.
1862111900TPH connector the detection which is not connected while receipt Paper Initializing (Receipt Printer)Connect it properly.
1872112100Paper retraction fail in Discharge gate while receipt paper Initializing (Receipt Printer)1. Open upper part lever of return road
1882. Remove receipt paper between upper guides
1893. Lift up upper guide and close.
1902112200Paper retraction failure on paper path, at SS1, SS2, upon initializing SPR.1. Check the paper path of SPR carefully around SS1, SS2
1912. Check if paper roll is set properly.
1922112300Paper retraction failure at paper path, SS2, upon initializing SPR.1. Check paper path near SS2 carefully.
1932. Check if paper roll is set properly.
1942112X00Paper retraction fail in Discharge gate while receipt paper Initializing (Receipt Printer)1.Open upper part lever of return road
1952. Remove receipt paper between upper guides
1963. Lift up upper guide and close or Reset receipt paper.
1972121000Paper perception sensor(SS3) not detected paper before receipt paper (Receipt Printer)1. Close printer lever.
1982. Check if papre roll is set properly.
1993. Check sensor SS3 and clean it carefully.
2002121100Printing Overheating detect in TPH while receipt paper printing (Receipt Printer)
2012121200Paper not found at SS3 after printing on SPR.1. Check if papre roll is set properly.
2022. Check sensor SS3 and clean it carefully.
2032121300Receipt paper jam error occurred during ejecting the receipt paper after print1. Remove the receipt paper jam
2042. Reset the receipt paper roll
2052130300Cutter regular position error in cut command (Receipt Printer)1. Open upper part lever of return road and printer lever
2062. Remove receipt paper roll
2073. Check position of black mark (on lower 1/4 part of receipt paper)
2084. Reset receipt paper roll
2092130400Regular position sensor(SS2) detect no paper after receipt paper cutting (Receipt Printer)1. Open upper part lever of return road
2102. Remove receipt paper between upper guides
2113. Lift up upper guide and close
2122130500Paper not found at SS2 before cutting paper at SPR.1. Check printer cutter carefully.
2132. Check if paper is jammed near SS2 on path or if SS2 works good.
2143. Replace printer head assembly or whole SPR.
2152130600Black mark on backside of paper not found when cutting paper at SPR.1. Check if paper has a black mark at backside.
2162. Check if paper roll is set properly.
2173. Check if paper is jammed on path.
2182131500CS4 sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right before the reject bin.Remove note from the CDU delivery path.
2192140500Paper found at SS2 of paper sexit slit after ejecting paper cut at SPR.1. Check if paper is jammed near SS2 on path or if SS2 works good.
2202. Check printer cutter carefully.
2212150700Paper found at SS2 of paper sexit slit after retracting paper cut at SPR1. Check if paper is jammed near SS2 on path or if SS2 works good.
2222. Check printer cutter carefully.
2232150800Paper not found at SS2 within time out when retracting paper cut at SPR.1. Check if paper is jammed near SS2 on path or if SS2 works good.
2242. Check printer cutter carefully.
2252170300Receipt paper jam found at SS2 before ejecting paper and card.
2262170400Receipt paper jam found at SS2 when ejecting paper and card, and communication with MCRW time out.
2272170500Receipt paper jam found at SS2 when ejecting paper and card.
2282171000Receipt paper jam found at SS2 and card jam found at MCRW when ejecting paper and card.
2292174000No response from MCRW when ejecting card and paper.
230217XX00MCRW error when ejecting paper and card.xx means error code from MCRW.
2312180100Retraction solenoid echo check error when it is pulled in to auto load receipt paper roll.
2322180200Retraction solenoid echo check error when it is released out to auto load receipt paper roll.
2332180300R-gate solenoid echo check error when it is on to auto load paper roll.
2342180400R-gate solenoid echo check error when it is pulled in to auto load paper roll.
2352180500R-gate solenoid echo check error when it is released out to auto load receipt paper roll.
2362180600Sensor connector not connected when it try to auto load receipt paper roll.
2372180700Lever 2 on the path is open when it tries to auto load receipt paper roll.
2382180800Lever 1 on the path is open when it tries to auto load receipt paper roll.
2392180900Retraction failure of remained paper on the path before it tries to auto load receipt paper roll.
2402181100New roll to be refilled is found, and near-end sensor, SS7, by being-used roll is activated before it tries to auto load receipt paper roll.
2412181200Receipt paper is not found at SS7 even though new paper roll is released when it tries to to auto load receipt paper roll.
2422181300No paper is found at paper-seperated-detecting sensor, SS6 within proper time interval when it tries to auto load receipt paper roll.
2432181400No paper is found at paper detecting sensor, SS5 within proper time interval when it tries to auto load receipt paper roll.
2442181500Cutter position error when it tries to auto load paper roll.
2452181600Paper cutting error when it tries to auto load paper roll.
2462181700Paper cut retraction error when it tries to auto load paper roll.
2472181800TPH lever is open when it tries to auto load paper roll.
2482181900No paper is found near-end sensor, SS7, and roll-refill sensor, SS8 when it tries to auto load paper roll.
2492182100TPH connector is not connected properly when it tries to auto load paper roll.
25021A1500CS1A sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right after where the note exits the 1st cassette.Remove note from the CDU delivery path.
25121B1500CSB sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 1st cassette.Remove note from the CDU delivery path.
2522222200The image is not black-white mode while its transmission period (Receipt Printer)
2532333900Comm. ErrorNo response from the IC card
25424A1500CS3A sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette.Remove note from the CDU delivery path.
25524B1500CS3B sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette.Remove note from the CDU delivery path.
2562999900Unable to interpret M1 at MAINUnable to interpret FC1 at PRINTUnable to interpret FC1 at MCRW
2572DN0000Failed to connect communication between Receipt printer and SP (Receipt Printer)Check if communication cable or com port is not connected
2583@00100MCR read data error
2593@00200No data on magnetic stripe.
2603@00300MCR data write error
2613@00400Abnormal command code for MCR.
2623@00500MCR write data format error
2633@00600MCR write data size is too big.
2643@01000Abnormal data on ISO 2 track when two tracks are read simultaneously.
2653@02000Abnormal data on ISO 3 track when two tracks are read simultaneously.
2663@03000Abnormal data from JIS-2 track.
2673000000To shows that received command was undefined
2683000100To show command parameter error
2693000200The reception of the command that impossible to implementation
2703000400To show that error data was included in command
2713000500To show that a command, which requires the card movement, was executed before IC contacts were released from the card
2723001000To show that the card was not carried to the specific location after specified number of trial for specified time during execution of command of carrying card in various ways
2733001100To show that status signal for shutter openis not received while shutter is open.
2743001200To show that the Sensor is damaged or more that one card is inside ICRW.
2753001300To show that the card longer than 92mm is inserted into ICRW
2763001400To show that the card shorter than 78mm is inserted into ICRW
2773001500To show that data in F-ROM is damaged
2783001600To show that the card staying inside ICRW was moved up to the point where status request information change. To show that card was inserted into the ICRW through rear side by external force
2793001700To show that the card was not carried to the specific location after specified number of trial for specified time during execution of RETRIEVE command.
2803001800To show that shutter open/close detection sensor(SW2) and card width check sensor(SW1) are not operating correctly.
2813001900To show that a card was not inserted from the rear, even if 10 seconds had passed after the execution of BACK ENTRY command
2823002000To show that track has parity error
2833002100To show that read error has happened in Multiple magnetic read command.
2843002200To show that write error is detected through write/verify procedure.
2853002300To show that only SS,ES,LRC are contained in the track. (no retry)
2863002400To show that the card has no magnetic track(no retry)
2873002500To show that quality error(Jitter,Preamble,Postamble) has happended in write verify.
2883002600To show that the track has no SS.
2893002700To show that the track has no ES
2903002800To show that the track has no LRC error
2913002900To show that the discordance of write data has happened in write verify.
2923003000To show that power down(or power cut in short instant)is detected(or being detected).
2933003100To show that DSR signal was turned to OFF(communication is cut)
2943003200-Card position change -The position of a card inserted into the C/R was changed -The host can send the next command after it receives the error code
2953003300#ERROR!
2963004000To show that the card was pulled out form ICRW through entrance date when CAPTURE command is being executed.
2973004100Failure at IC Contact solenoid or sensor ICD.
2983004200-Read error (VRC error)-Vertical parity error(VRC error) wasdetected in the read data (excluding SS and ES codes)-Although the C/R detected the magnetic data error, the host can send the next command
2993004300Card could not be set to IC contack position/Failure at sensor PDI.
3003004400-Read error (Not encoded)-The read magnetic data was not encoded-Although the C/R detected the magnetic data error, the host can sendthe next command
3013004500ICRW lost sight of the card when ICRW completed to carrry the card to dhe rear position during the card acceptance, and ICRW ejected the card to entrance gate.
3023004600To show that the ejected card has not been withdrawn during execution of Monitoring for removal command.
3033004700-Card check error of banking facilities-Card of a Japanese banking facility was used (Only JIS 2 is checked) The data will be returned after they are coded-Although the C/R detected the magnetic data error, the host can send the next command
3043004900-Read track setting error-The specified track has not been read-Although the C/R detected the magnetic data error, the host can send the next Command
3053004A00-Transport failure during mag.reading-Transport during reading mag. was failed because of deformation of a card.-When a card was inserted, a user held it-Although the C/R detected the magnetic data error, the host can send the next Command
3063005000Retract counter overflow.
3073005100To show that Motor error has happened, through start/stop check in Initialize command.
3083005300To show that read error in Digital Decode Read Command.
3093006000To show that there found abnormal condition on the power-line.
3103006100The receiving error for ATR.
3113006200To show that the specified protocol does not agree with that of ICC/SAM ICRW still connected.
3123006300In case T=1 cards, after ATR receiving, IFS exchange is failed. ICRW detects time out.
3133006400In case T=1 cards, after ATR receiving, IFS exchange is failed. ICRW detects protocol error.
3143006500HOST tried to communicate with IC card without card activation.
3153006600ICRW tried to activate with ICC/SAM, but the card returned ATR, which is not supported.
3163006900ICRW tried to activate with ICC/SAM, but the card returned ATR, Which does not match EMV.
3173007000Failure at F-ROM operation.
3183007100Firmware of User program code area is wrong.
319300B000Received the other command before executing Initialize command.
3203011000MCRW initialization failure because of card jam.
3213011100MCRW initialization failure because of shutter error.
3223014000MCRW initialization failure because of no response from MCRW.
3233020100Card read error because of parameter read error.
3243021000Card read error because of card jam.
3253021600Card read error because of wrong card position.
3263024000Card read error because of no response from MCRW.
3273030100Card write error because of wrong parameter.
3283030400Card write error because of write data error.
3293031000Card write error because of card jam.
3303031100Card write error because of shutter error.
3313031600Card write error because of wrong position.
3323032200Card write error because of data verification error.
3333044000No response from MCR or NAK received when card is inserted.
3343050100Parameter error detected when card is ejected.
3353051000Card jammed when card is ejected.
3363054000No response from MCU when card is ejected.
3373061000Card jammed when card is retracted.
3383064000No response from MCRW when card is retracted.
3393101000Latch sensor is abnormal.Check the latch sensor in the device.
3403102000Card has not been read yet or other errors.Reset the device by reset command.
3413102100No start sentinel.Reset the device by reset command.
3423102200VRC ErrorReset the device by reset command.
3433102300No End sentinelReset the device by reset command.
3443102400LRC ErrorReset the device by reset command.
3453102700SS-ES-LRC cardReset the device by reset command.
3463103000Detection of Power failureCheck if communication cable and power cable are connected or not.
3473106000Abnormal condition was found on the power-line (Vcc) of ICC(or SAM)Check if communication cable and power cable are connected or not.
3483106100The receiving error of ATR.Reset the device by reset command.
3493106200The card(SAM) does not accept this protocolReset the device by reset command.
3503106300IC card(SAM) communication error(No answer)Reset the device by reset command.
3513106400IC card(SAM) communication error(Other)Reset the device by reset command.
3523106500IC card(SAM) is not activatedReset the device by reset command.
3533106600IC card(SAM) returned ATR which is not supported ISO/IEC7816-3Reset the device by reset command.
3543106900IC card(SAM) returned ATR which does not match EMV 2000 V4.0Reset the device by reset command.
3553107000F-FROM write errorReset the device by reset command.
3563107200EEPROM operation errorReset the device by reset command.
3573109900_INTERNAL_ERROR error is occurred and Fail to get error code from DLLNone(Auto recovery)
3583142900Comm. Error- No response from MCRW or NAK received when card entry is enabled.- No response from MCRW when card entry is disabled
3593XX1000Card jammed1. Check position of card
3602. Turn green knob clockwise
3613. Remove restored card
3624000000Cash Dispenser(CDU) received the undefined command from AP software1. Get the trace file and log files in D:\trace
3632. Call your attendant
3644001100CS2 Dark detection during initializing or dispense reserved operation (Reject box mounting/dismounting)1. Initialize after mounting the reject box.
3652. Check if the CS2 sensor cable is disconnected
3663. Exchange a sensor after abnormal operating CS2 Sensor
3674001200CS3 Dark detection during initializing or Dispense reserved operation (Cash Dispenser)1. Remove the remaining notes or foreign objects on the gate
3682. Check if the CS3 sensor bracket is bended.
3693. Check if the CS3 sensor cable is disconnected (CDU Board CN10 #9~10).
3704. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.
3714001300CS2 and CS3 Dark detection during initializing or dispense reserved operation (Cash Dispenser)1. Remove the remaining notes or foreign objects on the gate
3722. Check if the CS2 or CS3 sensor bracket is bended.
3733. Check if the CS2 or CS3 sensor cable is disconnected (CDU Board CN10 #9~10).
3744. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.
3754001400CS4A Dark detection during initializing or dispense reserved operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS4A sensor
3762. Check if the CS4A sensor cable is disconnected
3773. Exchange a sensor after abnormal operating the CS4A Sensor
3784001500CS2 and CS4A Dark detection during initializing or dispense reserved operation (Cash Dispenser)Remove note from the CDU delivery path. Clean CS2 and CS4A.
3794001600CS2 and CS4A Dark detection during initializing or dispense reserved operation (Cash Dispenser)The same as #40011 and #40012 error handling
3804001700CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation (Cash Dispenser)The same as #40011, #40012 and #40014 error handling
3814001800CS4B sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
3822. Clean CS4B
3834001900CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
3842. Clean CS2 and CS4B
3854001A00CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation (Cash Dispenser)The same as #40011 and #40018 error handling.
3864001B00CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation (Cash Dispenser)The same as #40011, #40012 and #40018 error handling.
3874001C00CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
3882. Clean CS4A and CS4B
3894001D00CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispensesRemove note from the CDU delivery path. Clean CS2, CS4A and CS4B. The same as #40011, #40014 and #40018 error handling.
3904.00E+03CS3, CS4A and CS4B Dark detection during initializing or dispense reserved operationThe same as #40012, #40014 and #40018 error handling
3914001F00CS2, CS3, CS4A and CS4B Dark detection during initializing or dispense reserved operation (Cash Dispenser)The same as #40011, #40012 and #40014 error handling
3924002100CS11A Dark detection during initializing or dispense reserved operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS11A sensor
3932. Check if the CS11A sensor cable is disconnected.
3943. Exchange a sensor after abnormal operating the CS11A sensor
3954002200CS11B Dark detection during initializing or dispense reserved operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS11B sensor
3962. Check if the CS11B sensor cable is disconnected
3973. Exchange a sensor after abnormal operating the CS11B sensor
3984002300CS11A and CS11B Dark detection during initializing or dispense reserved operation (Cash Dispenser). CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
3992. Clean CS1A and CS1B
4004002700CS13A Dark detection during initializing or dispense reserved operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS13A sensor2. Check if the CS13A sensor cable is disconnected3. Exchange a sensor after abnormal operating the CS13A sensor
4014002800CS13 Dark detection during initializing or Dispense reserved operation (Cash Dispenser)Remove the remaining notes and foreign objects at the position of the CS13 sensor. Check if the CS13 sensor cable is disconnected (CDU Board CN10 #1~4). Exchange sensor if error occurs after checking CS13 sensor operation. Remove note from the CDU deliver
4024002900CS11A and CS13 Dark detection during initializing or dispense reserved operation (Cash Dispenser)1. Remove note from the CDU delivery path.
4032. Clean CS1A and CS13
4044002A00CS11B or CS13 sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
4052. Clean CS1B and CS13
4064002B00CS11A, CS11B or CS13 sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
4072. Clean CS1A, CS1B and CS13
4084003000Failed in checking the main motor echo1. Initialize
4092. Check Main Motor Encoder Slit
4103. Initialize after Power On/Off
4114. Check Encoder Sensor CS8 BRKT
4125. Check CS8 Sensor Cable
4136. Change Main Motor Encoder Slit Sensor CS8
4144003100Failed in checking the reject gate solenoid echoListen to click sound during cash dispenser initializing- If that sound occurs in 2 seconds after motor was turned, it is normal- If there is delayed, replace PCB on cash dispenser
4154003200Failed in checking the present gate solenoid echoListen to click sound during cash dispenser initializing- If that sound occurs in 2 seconds after motor was turned, it is normal- If there is delayed, replace PCB on cash dispenser
4164003300Check sum error (No information is set) (Initial recovery) (Cash Dispenser)1. Check CDU Information after reading CDU version
4172. Initialize
4183. Initialize after executing CDU Information Set('P') Command
4194. Change CDU B/D.
4205. Replace PCB on cash dispenser
4214003400Error two sheets detecting sensor (CS5_1) for initializing (Cash Dispenser)1. Check CS5_1 Sensor Cable
4222. Check second Dip Switch in CDU B/D
4233. Change CS5_1 Sensor
4244003500Error two sheets detecting sensor (CS5_2) for initializing (Cash Dispenser)1. Check CS5_2 Sensor Cable
4252. Check second Dip Switch in CDU B/D
4263. Change CS5_2 Sensor
4274003600Error of CS 2, CS13 sensor during initialization1. Check note jam at CS2 and CS13 sensor
4282. Clean CS2 and CS13 sensors
4293. Reconnect CS2 and CS13 sensors
4304. Replace CS2 and CS13 sensor
4314003700Error of double detecting module including sensor(CS5_1/CS5_2) during dispensing bills (Cash Dispenser)1. Check CDU Board Segment
4322. Initialize
4333. Read data of 'Read Double Sensor' Command
4344003800The cash dispenser is released from the docking position (Cash Dispenser)1. Return the docking position of cash dispenser
4352. Reboot ATM
4363. Replace PCB on cash dispenser
4374003900Abnormal operation of the gate solenoid during initialization or before dispensing bill.1. Initialize after removing notes or dust over Gate
4382. Check CS3 Sensor BKRT
4393. Check CS3 Sensor Cable
4404. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor
4415. Exchange Reject Solenoid 1
4424003A00This error occurs when the number of demanded bills are more than 5 in dispensing command for test.1. Check command that CDU is received
4432. Check CDU EP ROM Version or specification
4444003b00( Cash Dispenser ) When CS15A or CS 15B, CS21A sensor is detected as dark after initial recovery1. Remove notes or dust in existence CS15A Sensor
4452. Check CS15A Sensor Cable
4463. Exchange Sensor after abnormal operating CS15A Sensor
4474003C001 Cassette not available during dispense reserved operation1. Set 1 Cassette
4482. Check CS7 Sensor Cable
4493. Exchange Sensor after abnormal operating CS7 Sensor
4504003D00Incomplete mounting of 1st cassette during dispense operation (Cash Dispenser)1. Check notes' status in 1st Cassette
4512. Check 1st cassette specifications
4523. Check if the CS7 sensor cable is disconnected
4534. Exchange a sensor after abnormal operating the CS7 sensor .
4544.00E+03CS21B DARK Detected (Initial recovery, Separated reject)1. Remove notes or dust in existence CS21B Sensor
4552. Check CS21B Sensor Cable
4563. Exchange Sensor after abnormal operating CS21B Sensor
4574003F00CS21A,CS21B DARK Detected(Initial recovery, Separated reject) (Cash Dispenser)1.Remove notes or dust in existence CS21A , CS21B Sensor
4582. Check CS21A, CS21B Sensor Cable
4593. Exchange sensor after abnormal operating CS21A, CS21B Sensor.
4604004000Taking out a cassette during dispensing bills. (1~4 cassette)1. Push the cassette until making click sound
4612. Check the catcher inside cassette guide
4624004100Error if re-driving is over 5 times (Separated rejection) (Cash Dispenser)1. Check notes in Reject Box
4632. Rearrange notes in Cassette
4643. Remove dust in CS21AB, CS31AB, CS41AB CS11AB Sensor
4654. Check dust existing in CS5 Sensor Guide
4665. Check dust existing in Main Motor Encoder Slit
4676. Check index value of notes each cassette
4684004200This error occurs when CS13 (the number of dispensed bills) is smaller than the number of demended bills.1. Check notes dispensed and rejected
4692. Remove notes jammed in CDU
4703. Remove dust in CS13 Sensor
4714. Exchange sensor after abnormal operating CS13 Sensor
4724DN1300No response detected after 5 retries because of timeout between STX-BCC intervalCheck cable and connection between the CE and dispenser.
4734DN8100Communication error of Shutter
4744004300Error if total reject is more than 20 sheets(Separated rejection)1. Check notes in Reject Box
4752. Rearrange notes in Cassette
4763. Remove dust in CS11AB, CS21AB, CS31AB, CS41AB Sensor
4774. Check dust in existence CS5 Sensor Guide
4785. Check notes index value
4794004400Reject error if continuous 5 times (Separated rejection)1. Check notes in Reject Box
4802. Rearrange notes in Cassette
4813. Check dust in Main Motor Encoder Slit
4824. Remove dust in CS21AB, CS31AB, CS11AB Sensor
4835. Exchange CS8 Encoder Slit Sensor
4844004500In case the number of notes detected outlet sensor(CS13) is more than required notes1. Check notes dispensed and rejected
4852. Remove dust in CS13 Sensor
4863. Exchange sensor after abnormal operating CS13 Sensor
4874004600Program error(Separated rejection)1. Initialize after Reset Power
4882. Upgrade CDU Firmware or Re-download
4893. Exchange CDU B/D
49040047001 CASSETTE MISFEED ERROR(Separated rejection)1. Check notes in 1 Cassette
4912. Check Sensor(CS6) Poll
4923. Check jam in 1 cassette and reload
4934. Remove dust in CS11A, CS11B Sensor
4945. Exchange 1 cassette box when there are many error
4954004800The dispensed count in CS 13A and CS13B is not consistent (Cash Dispenser)1. Check notes dispensed and rejected
4962. Remove dusts in CS13A and CS13BSensor
4973. Exchange sensor after abnormal operating CS13A and CS13B Sensor
4984004900Dispensing 0 sheets required is error(Separated rejection)1. Check received command
4992. Check communication cable
5003. Check CDU Firmware Version
5014004A00CS1AB ~ CS13 Time out (Jam) during dispensing bills from first cassette.1. Remove jammed notes on CDU return path
5022. Remove dust in CS1~CS4 sensor
5033. Install after rearranging notes in cassette
5044004B00Bills are rejected 3 times continuously because of bill separation error during dispensing.1. Check state of notes in reject box
5052. Rearrange notes in cassette
5063. Check Index of notes
5074. Check foreign objects in the main motor encoder slit
5085. Replace the CS8 encoder slit sensor
5094004C00In case the number of notes detected outlet sensor(CS13) is more than that of notes detected on CS1A,B sensor
5104004D00Cassette 1 is not completely mount into CDU body during dispense operation of cassette 1
5114.00E+03Detected the remaining notes during dispense reserved operation (Cash Dispenser)1. Initialize after removing the return path
5122. Clean sensors on the return path (CS13)
5134004F00The number of bill reject is exceeded to the standard value due to lots of skew in bills (Cash Dispenser)Rearrange notes in cassette properly
5144005000Reserved
5154005100Received a request for over 120 notes dispensing on the CDU from the upper unit. (Cash Dispenser)1. Check the CDU received command
5162. Check the abnormal communication cable.
5173. Check the CDU firmwave version and refer to specifications.
5184005200The remaining notes at the sensor in front of the CST after dispense operation (CS11AB, CS21AB, CS31AB, CS41AB)1. Remove the remaining notes at a sensor in front of the CST
5192. Realign notes in the cassette
5203. Check abnormal clutch.
5214. Check abrasion of the cassette box pick unit.
5224005300Error for the double note detection during separation.
5234005400CDU EP Program Error during dispense operation (failed table search) (Cash Dispenser)1. Initialize after resetting the power
5242. Upgrade the CDU firmware or re-download software
5253. Replace the CDU B/D
5264005500Timeout due to note's length error passed through the CS13 during dispense operation1. Remove a jammed note between the tray and CDU
5272. Remove a jammed note at the position of the CS13 sensor
5283. Remove a dust on the CS13 sensor
5294005600Abnormal operation of the gate solenoid 1 during dispense operation.1. Remove a jammed note on the gate
5302. Remove notes in the reject box and remount the reject box
5313. Check if the CS3 sensor bracket is bended.
5324. Check if the CS3 sensor cable is disconnected
5335. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.
5346. Replace the reject solenoid 1
5354005700Sum check error of note index setting value in the CDU CST of EEPROM during initializing1. Read the CDU version to check CDU CST note index
5362. Reinitialize
5373. Initialize after executing the CDU Information Set(‘P’) Command
5384. Replace the CDU board
5394005800Retract box position error during command reserved operation1. Mount the retract box or open the box cover
5402. Check if CS62 sensor poll is abnormal
5413. Check if the CS62 sensor cable is disconnected(CDU Board CN10 #5~2).
54240059002nd Cassette is not available during dispense reserved operation (Cash Dispenser)1. Mount 2nd cassette
5432. Check if the CS17 sensor cable is disconnected.
5443. Exchange a sensor after abnormal operating the CS17 sensor .
5454005A00Incomplete mounting of 2nd cassette during dispense operation (Cash Dispenser)1. Check notes' status in 2nd Cassette
5462. Check 2nd cassette specifications
5473. Check if the CS17 sensor cable is disconnected
5484. Exchange a sensor after abnormal operating the CS17 sensor .
5494005B002 Cassette miss feed during dispense operation (Cash Dispenser)1. Check the remaining notes in 2 Cassette
5502. Check if the remaining note sensor (CS26) is normal
5513. Check a jammed note in 2 Cassette or remount it
5524. Remove the dust on the CS21A and CS21B Sensors
5535. Replace 2nd cassette box when multiple error occurs
5544005C00Sensor dark in front of the CST except dispensing during dispense operation (Cash Dispenser)1. Remove a dust and foreign objects on CS11AB, CS21AB, CS31AB and CS41AB sensors.
5552. Check the clutch operation (Life test command)
5564005D00Continuously detected 2 notes for three times or more during dispense operation (Cash Dispenser)1. Check notes' status in the reject box
5572. Realign notes in the cassette
5583. Check foreign objects at theposition of the CS5 Sensor Guide
5594. Check if the CS5 cable is disconnected
5604.01E+03Reserved
5614005F00Reserved
5624006000CS31AB sensor is detected as dark after dispense demand ofcassette 31. Remove the remaining notes at a sensor in front of the CST
5632. Realign notes in the cassette
5643. Check abnormal clutch.
5654. Check abrasion of the cassette box pick unit.
5664006100Something is detected in C31AB sensor before dispensing bills.Something is detected in C31AB sensor before dispensing bills.
5674006200The remaining notes at the sensor in front of the CST after dispense operation (CS11A, CS11B)1. Remove the remaining notes at a sensor in front of the CST
5682. Realign notes in the cassette
5693. Check abnormal clutch.
5704. Check abrasion of the cassette box pick unit.
5714006300The remaining notes at the sensor in front of the CST after dispense operation (CS31A, CS31B)1. Remove the remaining notes at a sensor in front of the CST
5722. Realign notes in the cassette
5733. Check abnormal clutch.
5744. Check abrasion of the cassette box pick unit.
5754006400Reserved for Half-light Test Sensor Error
5764006500Reserved for Half-light Test Sensor Error
5774006600Reserved for Half-light Test Sensor Error
5784006700Reserved for Half-light Test Sensor Error
5794006800Reserved for Half-light Test Sensor Error
5804006900Reserved
5814006A00CS15AB ~ CS13 Time out(Jam) during dispensing bills from second cassette.1. Remove jammed notes on CDU notes transport path
5822. Remove dust in CS15~CS13 sensor
5833. Install after rearranging notes in cassette
5844006B00Something is detected on CS31A, CS31B sensor during initialization1. Remove notes or dust in existence CS31AB Sensor
5852. Check CS31AB Sensor Cable
5863. Exchange Sensor after abnormal operating CS31AB Sensor
5874006c00Reserved for Half-light Test Sensor Error
5884006d00Reserved for Half-light Test Sensor Error
5894.01E+03Reserved for Half-light Test Sensor Error
5904006f00Reserved for Half-light Test Sensor Error
5914007000CS41AB sensor is detected as dark after dispense demand of cassette 41. Remove the remaining notes at a sensor in front of the CST
5922. Realign notes in the cassette
5933. Check abnormal clutch.
5944. Check abrasion of the cassette box pick unit.
5954007100Reserved for Half-light Test Sensor Error
5964007200Something is detected on CS41AB sensor during dispensing bills.
5974007300The remaining notes at the sensor in front of the CST after dispense operation (CS41A, CS41B)1. Remove the remaining notes at a sensor in front of the CST
5982. Realign notes in the cassette
5993. Check abnormal clutch.
6004. Check abrasion of the cassette box pick unit.
6014007400Reserved for Half-light Test Sensor Error
6024007500Reserved for Half-light Test Sensor Error
6034007600Reserved for Half-light Test Sensor Error
6044007700Reserved for Half-light Test Sensor Error
6054007800Reserved for Half-light Test Sensor Error
6064007900Reserved for Half-light Test Sensor Error
6074007A00CS31AB ~ CS13 sensors are detected as dark due to time out(Jam) during dispense operation of cassette 41. Remove jammed notes on CDU notes transport path
6082. Remove dust in CS31AB~CS13 sensor
6093. Install after rearranging notes in cassette
6104007B00CS41A or CS41B sensor is detected as dark during initializing operation
6114007C004 cassette misfeed error (Separated rejection)1. Check notes in 4 Cassette
6122. Check Sensor(CS36) Poll
6133. Check jam in 4 cassette and reload
6144. Remove dust in CS41A, CS41B Sensor
6155. Exchange 4 cassette box when there are many error
6164007D00Cassette 4 is not completely mounted into CDU body after dispense demand of cassette 4
6174.01E+03Reserved for Half-light Test Sensor Error
6184007f00Reserved for Half-light Test Sensor Error
6194008000CS15AB sensor is detected as dark after dispense of cassette 21. Remove the remaining notes at a sensor in front of the CST
6202. Realign notes in the cassette
6213. Check abnormal clutch.4. Check abrasion of the cassette box pick unit.
6224008100Received the wrong shutter command from the upper unit.1. Check the CDU received command
6232. Check the abnormal communication cable.
6243. Check the CDU firmwave version and refer to specifications.
6254008200Failed to open the CDU shutter (failed ten times retry)1. Remove foreign objects in the shutter unit.
6262. Check the shutter motor connection cable.
6273. Check a connection status of the TS004 and TS005 sensor
6284. Check the shutter cam operation.
6294008300Reserved for future use.
6304008400Failed to close the CDU shutter (failed ten times retry)1. Remove foreign objects in the shutter unit.
6312. Check the shutter motor connection cable.
6323. Check a connection status of the TS004 and TS005 sensor.
6334. Check the shutter cam’s rotation operation.
6344008500When the command of CDU shutter open or close is received in case of not being set CDU shutter. (Cash Dispenser)Change of the information to be set about CDU shutter
6354008600No note available inside the shutter after the collection command
6364008700Error failed to communicate with CDU shutter (Cash Dispenser)Change of the information to be set about CDU shutter
6374008800Error occurs when cassette with ID is not mounted (Cash Dispenser)Check of bill index
6384008900Error occurs when the number of dispensed bills from cassette don't match the number of detection by sensor (Cash Dispenser)Check of EP program version
6394008A00CS11AB Dark detection on transport path before dispense operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS11AB sensor
6402. Check if the CS11AB sensor cable is disconnected
6413. Exchange a sensor after abnormal operating the CS11AB sensor
6424008B00CS21AB Dark detection on transport path before dispense operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS21AB sensor
6432. Check if the CS21AB sensor cable is disconnected
6443. Exchange a sensor after abnormal operating the CS21AB sensor
6454008C00CS31AB Dark detection on transport path before dispense operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS31AB sensor
6462. Check if the CS31AB sensor cable is disconnected
6473. Exchange a sensor after abnormal operating the CS31AB sensor
6484008D00CS41AB Dark detection on transport path before dispense operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS41AB sensor
6492. Check if the CS41AB sensor cable is disconnected
6503. Exchange a sensor after abnormal operating the CS41AB sensor
6514.01E+03CS4B Dark detection on transport path before dispense operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS4 sensor
6522. Check if the CS4 sensor cable is disconnected
6533. Exchange a sensor after abnormal operating the CS4 sensor
6544008F00CS13 sensor detects the notes with hole during dispensing.1. Initialize Cash Dispenser (CDU)
6552. Remove the holed note on CS13
6564009000Mismatched number of check sheets1. Check dispensed check and reject check.
6572. Remove a jammed note on the CDU.
6583. Remove a dust or foreign objects on the CS13 sensor
6594. Exchange a sensor after abnormal operating the CS13 sensor.
660? Reset number of check sheets after troubleshooting.
6614009000Mismatched number of check sheets (Cash Dispenser)1. Check dispensed check and reject check.
6622. Remove a jammed note on the CDU.
6633. Remove a dust or foreign objects on the CS13 sensor
6644. Exchange a sensor after abnormal operating the CS13 sensor.
665? Reset number of check sheets after troubleshooting.
6664009100Reject error due to check skew during check dispense operation.1. Check a check's status in the reject box
6672. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.
6683. Check the CIU Module Print Head.
6694. Realign check sheets in the check cassette box.
670? Reset number of check sheets after troubleshooting.
6714009100Reject error due to check skew during check dispense operation. (Cash Dispenser)1. Check a check's status in the reject box
6722. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.
6733. Check the CIU Module Print Head.4. Realign check sheets in the check cassette box.
674? Reset number of check sheets after troubleshooting.
6754009200Reject error due to abnormal check interval skew during check dispense operation.1. Check a check's status in the reject box
6762. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.
6773. Check the CIU Module Print Head.
6784. Realign check sheets in the check cassette box.
6795. Clean the pick up roller in the check cassette box.
680? Reset number of check sheets after troubleshooting.
6814009200Reject error due to abnormal check interval skew during check dispense operation. (Cash Dispenser)1. Check a check's status in the reject box
6822. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.
6833. Check the CIU Module Print Head.
6844. Realign check sheets in the check cassette box.
6855. Clean the pick up roller in the check cassette box.
686? Reset number of check sheets after troubleshooting.
6874009300Reject error due to long check sheet during check dispense operation.1. Check a check's status in the reject box
6882. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.
6893. Check the CIU Module Print Head.
6904. Realign check sheets in the check cassette box.
6915. Clean the pick up roller in the check cassette box.
692? Reset number of check sheets after troubleshooting.
6934009300Reject error due to long check sheet during check dispense operation. (Cash Dispenser)The same as #40092 handling.
6944009400Reject error due to short check sheet during check dispense operation.1. Check a check's status in the reject box
6952. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.
6963. Check the CIU Module Print Head.
6974. Realign check sheets in the check cassette box.
6985. Clean the pick up roller in the check cassette box.
699? Reset number of check sheets after troubleshooting.
7004009400Reject error due to short check sheet during check dispense operation. (Cash Dispenser)The same as #40092 handling.
 
7014009500Reject error due to 2 check sheets’ pick up during check dispense operation1. Check a check's status in the reject box
7022. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.
7033. Check the CIU Module Print Head.
7044. Realign check sheets in the check cassette box.
7055. Clean the pick up roller in the check cassette box.
706? Reset number of check sheets after troubleshooting.
7074009500Reject error due to 2 check sheets' pick up during check dispense operationThe same as #40092 handling.
7084009600Reject error due to the abnormal half of check during check dispense operation.1. Check a check's status in the reject box
7092. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.
7103. Check the CIU Module Print Head.
7114. Realign check sheets in the check cassette box.
7125. Clean the pick up roller in the check cassette box.
713? Reset number of check sheets after troubleshooting.
7144009600Reject error due to the abnormal half of check during check dispense operation. (Cash Dispenser)The same as #40092 handling.
7154009700Reject error due to abnormal check separation interval skew during check dispense operation.1. Check a check's status in the reject box
7162. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.
7173. Check the CIU Module Print Head.
7184. Realign check sheets in the check cassette box.
7195. Clean the pick up roller in the check cassette box.
720? Reset number of check sheets after troubleshooting.
7214009700Reject error due to abnormal check separation interval skew during check dispense operation. (Cash Dispenser)The same as #40092 handling.
7224009800Abnormal CIU detecting sensor during check dispense operation1. Clean CS31AB and CS41AB, or remove foreign objects.
7232. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected.
7244009800Abnormal CIU detecting sensor during check dispense operation (Cash Dispenser)1. Clean CS31AB and CS41AB, or remove foreign objects.
7252. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected.
7264009900CIU communications response timeout error during check dispense reserved operation or initializing.1. Reinitialize
7272. Check if the CIU communications serial cable is connected.
7283. Check if the CIU power cable is connected.
7294009A00CS31AB ~ CS13 sensors are detected as dark due to time out(Jam) during dispense operation of cassette 31. Remove jammed notes on CDU notes transport path
7302. Remove dust in CS31AB~CS13 sensor
7313. Install after rearranging notes in cassette
7327000100It's impossible to read the version after transferring to the CduSetup menu.
7337000200It's impossible to read the version after CDU Setup.
7347000300User's setting values are different from the actual written setting value.
7354009B00Detected the CS31A and CS31B Dark during initializing or dispense reserved operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS31A and CS31B sensors.
7362. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On)
7373. Check if the CS31 and CS31B Sensor Cable are disconnected4. Exchange a sensor after abno
7384009C00Detected the CS31B Dark during initializing or dispense reserved operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS31B sensor.
7392. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On)3. Check if the CS31B and CS31B sensor cables are disconnected4. Exchange a sensor after abnormal oper
7404009D00Cassette 3 is not completely mounted into CDU body after dispense demand of cassette 3
7414.01E+03Mounting/demounting 3rd Cassette during dispense operation (Cash Dispenser)1. Check notes' status in 3rd Cassette
7422. Check 3rd cassette specifications
7433. Check if the CS37 sensor cable are disconnected.
7444. Exchange a sensor after abnormal operating the CS37 sensor .
7454009F003 Cassette miss feed during dispense operation (Cash Dispenser)1. Check the remaining notes in 3 Cassette
7462. Check if the remaining note sensor (CS36) of 3 Cassette is normal.
7473. Check a jammed note in 3 Cassette or remount it
7484. Remove the dust on the CS31A and CS31B Sensors
7495. Replace 3 cassette box when multiple error
750400A000Detected the TS103 Dark during command reserved operation. (Cash Dispenser)1. Remove a jammed note between the retract box and the tray.
7512. Check if the TS103 sensor cable is disconnected (CDU B/D CN2 #25~28).
7523. Exchange a sensor after abnormal operating TS103 Sensor
753400A100Detected the CS9 Dark in Reject(Retract) box during initializing. (Cash Dispenser)1. Open the reject/retract box cover
7542. Check if the CS9 sensor cable is disconnected.
7553. Exchange a sensor after abnormal operating the CS9 sensor
756400A200When a note doesn't arrive from the tray to the throat entrance (CS10AB~CS14 (Delivery Jam).1. Remove a jammed note or foreign objects between the throat and the tray
7572. Check if the CS10AB and CS14 sensor cable is disconnected.
7583. Check the feed motor operation in the throat unit.
7594. Exchange a sensor after abnormal operating the CS14 sensor .
760400A300If the shutter cam is not operated while opening or closing the shutter (Cash Dispenser)1. Check if the shutter cam's involving operation interferes.
7612. Check the shutter actuator power cable (CDU B/D CN5 #1~2).
7623. Check if the TS005 sensor cable is disconnected (CDU B/D CN3 #14~#16).
7634. Exchange a sensor after abnormal operating the TS005 sens
764400A400Failed to move after collection (shutter motor)
765400A500Reserved for future use
766400A600Retract box is full or CS56 sensor is a dark detection (Cash Dispenser)1. Remove all cash in retract box
7672. Check if there is dusts or foreign objects around CS56 sensor and remove them
7683. Replace the new sensor
769400A700When cam doesn't arrive at dispense position within regulated time (cam error) (Cash Dispenser)
770400A800When cam doesn't arrive at delivery position within regulated time (cam error)
771400A900CS53 sensor is detected to dark during initializing, dispensing and delivery operation (Cash Dispenser)1. Remove a dust or foreign objects on the CS53 sensor
7722. Exchange a sensor after abnormal operating the CS53 sensor .
773400AA00Failed during writing EEPROM data (Cash Dispenser)1. Retry after initialization.
7742. Replace the CDU Board.
7757710801RMS Agent Request Time Out!Try again. If the problem reoccurs, call your service personnel.
7767710891Host line failInconsistent with the message of Host
777400AB00Disable to drive due to the remaining notes in the tray during initializing or dispense reserved operation. (CS10A and CS10B Dark detection) (Cash Dispenser)1. Remove the remaining notes or foreign objects in the tray.
7782. Check if holders on the CS10A and CS10B sensors are bended.
7793. If error occurs when checking CS10A/CS10B (CDU B/D CN2 #17~24) disconnection and operation, replace a sensor.
780400AC00CS 53 sensor is detected dark due to bill jam. CS2 sensor is detected as dark after dispense operation1. Clear bills on transport path on cash dispenser
7812. Remove a dust or foreign objects on the CS53 sensor
7823. Exchange a sensor after abnormal operating the CS53 sensor .
783400AD00Disable to detect notes in CS15 sensor during delivery operation (Cash Dispenser)1. Remove the remaining notes on the throat.
7842. If error occurs when checking CS15 disconnection and operation, replace a sensor.
785400AE00Any note is not detected by CS 10AB sensor in the tray before delivery or retract operation. (Cash Dispenser)1. If error occurs when checking CS 10 AB disconnection and operation, replace a sensor.
7862. Check the tray deliver position or operation.
787400AF00Received the wrong life test command from the upper unit. (Cash Dispenser)1. Check the CDU received command
7882. Check the abnormal communication cable.
7893. Check the CDU firmware version and refer to specifications.
790400B000Opened shutter during dispense operation. (Cash Dispenser)1. Check the shutter cam's rotation.
7912. If error occurs when checking TS004 disconnection and operation, replace a sensor.
792400B100Reserved
793400B200Reserved
794400B300Reserved
795400B400Reserved
796400BA00CS1 sensor of reject box entrance is detected as dark during initialization or before dispense operation (Cash Dispenser)1. Check the remaining notes around CS1 sensor
7972. Remove the dust or foreign things on the CS1 sensor
7983. Replace CS1 sensor when multiple errors occur.
799400BB00Bill jam on CS1 sensor of reject box entrance during dispense operation (Cash Dispenser)1. Remove the bills in front of entrance of reject box
8002. Remove the bills inside reject box
801400BC00Communication error - Command Length doesn't match.
802400BD00Bill rejection error (Normal recognition for short bill-CS4)
803400BE00Bill pickup sensor(CS1, CS15) recognized has a hole and CS4 sensor detects it or CS4 snesor detects the gap too close
804400C1001 Cassette Jam during dispense operation (1 CST Encoder Error). (Cash Dispenser)1. Remove a jammed note in 1 Cassette.
8052. Mount 1 cassette box after realigning notes in 1 cassette box.
8063. Remove foreign objects on 1 Cassette Clutch Encoder Slit.
8074. Replace 1 cassette box when multiple errors occur.
808400C2002 Cassette Jam during dispense operation (2 CST Encoder Error).1. Remove a jammed note in 2 Cassette.
8092. Mount 2 cassette box after realigning notes in 1 cassette box.
8103. Remove foreign objects on 2 Cassette Clutch Encoder Slit.
8114. Replace 2 cassette box when multiple errors occur.
812400C3003 Cassette Jam during dispense operation (3 CST Encoder Error). (Cash Dispenser)1. Remove a jammed note in 3 Cassette.
8132. Mount 3 cassette box after realigning notes in 1 cassette box.
8143. Remove foreign objects on 3 Cassette Clutch Encoder Slit.
8154. Replace 3 cassette box when multiple errors occur.
816400C4004 Cassette Jam during dispense operation (4 CST Encoder Error).1. Remove a jammed note in 4 Cassette.
8172. Mount 4 cassette box after realigning notes in 1 cassette box.
8183. Remove foreign objects on 4 Cassette Clutch Encoder Slit.
8194. Replace 4 cassette box when multiple errors occur.
8209701060Failed to create buffer for pinpad (EPP)1. Reboot ATM2. Re-install software
8219701061Error on reading data from memory space for OPL.1 .SP Close and Open(Take the Log for failure)
8222. Restart the system
823400C700CS 14 Dark detection during initializing or dispense reserved operation. (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS 14 sensor
8242. If error occurs when checking CS 14 disconnection and operation, replace a sensor.
825400C800CS 15 Dark detection during initializing or dispense reserved operation. (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS 15 sensor
8262. If error occurs after checking CS 15 disconnection and operation, replace a sensor.
827400c900CS14 sensor is detected as dark detect during initialize or dispense
828400CA00CS14 Dark detection during deliver reserved operation.The same as #400C7 handling
829400CB00CS 15 Dark detection during deliver reserved operation. (Cash Dispenser)The same as #400C8 handling
830400CC00Bill is remained on the sensor in front of cassette during resetting.
831400cd00Perceive TS101 Dark after end dispense command
832400ce00Perceive TS102 Dark after end dispense command
833400cf00Perceive TS106 Dark after end dispense command
834400CX001st~4th Cassette Jam during dispense operation (1st~4th CST Encoder Error). (Cash Dispenser)1.Remove a jammed note in 1st~4th Cassette.
8352. Mount 1st~4th cassette box after realigning notes in 1st~4th cassette box.
8363. Remove foreign objects on 1st~4th Cassette Clutch Encoder Slit.
837400D000CS13~CS12 Sensors are detected as dark due to time-out(Jam)1. Remove jammed notes on CDU notes transport path
8382. Remove dust in CS13~CS12 sensor3. Install after rearranging notes in cassette
839400D100Feeding time out due to jam (CS14~15) around throat assembly during delivery operation (Cash Dispenser)1. Remove a jammed note in the throat.
8402. Check external light source of the CS 15 sensor.
8413. Check the feed motor operation in the throat unit .
8424. If error occurs when checking CS 14 and CS 15 sensor operation, replace a sensor.
843400D200Feeding time out due to jam (CS10AB) around throat assembly during delivery operation1. Remove a jammed note in the throat.
8442. Check external light source of the CS10 AB sensor.
8453. Check the feed motor operation in the throat unit .
8464. If error occurs when checking CS10 AB sensor operation, replace a sensor.
847400D300The remaining notes on the tray during delivery operation (some notes remaining on CS10AB)The same as #400D2 handling.
848400D400The remaining notes on the tray during delivery operation (some notes remaining on CS14) (Cash Dispenser)1. Remove a jammed note in the tray
8492. Check external light source of the CS14 sensor.
8503. If error occurs when checking CS14 sensor operation, replace a sensor
851400D500The remaining notes on the tray during delivery operation (some notes remaining on CS10AB) (Cash Dispenser)The same as #400D2 handling.
852400d600Tray Retract position change failure (Tray Lift Cam ? TS002)
853400d700Tray sensor Error (TS001, TS002, TS003)
854400D800CS41A and CS41B Dark detection during initializing or dispense reserved operation1. Check 4 Cassette specifications for CDU Version.
8552. Remove the remaining notes and foreign objects at the position of the CS41A and CS41B sensors.
8563. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected.
8574. Check settings of 4 Cassett
858400D900Simultaneous Dark detection in both the tray (CS10) and throat (CS14/CS15).1. Remove the remaining notes and foreign objects in the tray and throat unit.
8592. Check each sensor (refer to the above description).
860400da00Disable to drive due to simultaneous Dark detection in both TS101 and TS102 (Cash Dispenser)1. Remove the remaining notes and foreign objects in the throat unit.
8612. Check each sensor (refer to the above description).
862400DB00Detected the CS41A Dark during initializing or dispense reserved operation (Cash Dispenser)1. Check 4th Cassette specifications for CDU Version.
8632. Remove the remaining notes and foreign objects at the position of the CS41A sensor.
8643. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected.
8654. Check settings of 4 Cassette FM Board Dip
866400DC00CS41B Dark detection during initializing or dispense reserved operation1. Check 4th Cassette specifications for CDU Version.
8672. Remove the remaining notes and foreign objects at the position of the CS41B sensor.
8683. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected.
8694. Check settings of 4 Cassette FM Board
870400DD004th Cassette not available during dispense reserved operation (Cash Dispenser)1. Mount 4th cassette
8712. Check if the CS37 sensor cables are disconnected.
8723. Exchange a sensor after abnormal operating the CS47 sensor .
873400DE00Mounting/demounting 4th cassette during dispense operation (Cash Dispenser)1. Check notes' status in 4th cassette
8742. Check 4th cassette specifications
8753. If error occurs when checking the CS47's disconnection and operation, replace a sensor.
876400DF004th Cassette miss feed during dispense operation (Cash Dispenser)1. Check the remaining notes in 4th Cassette
8772. Check if the 4 Cassette remaining note sensor (CS46) is normal.
8783. Check a jammed note in 4th Cassette or remount it
8794. Remove the dust on the CS41A and CS41B sensors.
8805. Replace 4 cassette box when multiple error occured
8814.00E+02Dark light sensor test error (CS1A, CS1B, CS4A, CS4B) during initializing. (Cash Dispenser)1. Check if each sensor is mounted.
8822. If error occurs when checking CS1A cable operation, replace a sensor.
8833. If error occurs when checking CS1B cable operation, replace a sensor.
8844. If error occurs when checking CS4A cable operation, replace a sensor.
8855. If error occurs when checking CS4B cable operation, replace a sensor.
8864.00E+102Dark light sensor test error (CS13) during initializing. (Cash Dispenser)1. Check if a sensor is mounted.
8872. If error occurs when checking CS13cable operation, replace a sensor.
8884.00E+202Dark light sensor test error (CS21A, CS21B) during initializing. (Cash Dispenser)1. Check if each sensor is mounted.
8892. If error occurs when checking CS21A (cable operation, replace a sensor.
8903. If error occurs when checking CS21Bcable operation, replace a sensor.
8914.00E+302Dark light sensor test error (CS31A, CS31B) during initializing. (Cash Dispenser)1. Check if each sensor is mounted.
8922. If error occurs when checking the CS31A or CS31B disconnection operation, replace a sensor.
893400E400DARK LIGHT ERR(CS31A,CS31B)
894400E500DARK LIGHT ERR(CS52A,CS52B)
895400E600Dark light sensor test error (CS41A, CS41B) during initializing. (Cash Dispenser)1. Check the CDU information setting (4th Cassettes).
8962. Check if each sensor is mounted.
8973. If error occurs when checking the CS41B disconnection operation, replace a sensor.
8984. If error occurs when checking the CS41A disconnection operation, replace a sensor.
899400E700Dark light sensor test error (CS10, CS9) during initializing. (Cash Dispenser)1. Check if each sensor is mounted.
9002. If error occurs when checking CS 10 disconnection operation, replace a sensor.
9013. If error occurs when checking CS 9 disconnection operation, replace a sensor.
902400E800Time out due to Jam (CS14,CS10) during initializing or retract process. (Cash Dispenser)1. Check if each sensor is mounted.
9032. If error occurs when checking CS14 (CDU B/D CN2 #33~36) disconnection operation, replace a sensor..
904400E900DARK LIGHT ERR(CS70)
9059701062Error on writing data to memory space for OPL.1 .SP Close and Open(Take the Log for failure)
9062. Restart the system
907400EA00Dark light test error of bill empty sensor (CS18,28,38,48) on initializing. (Cash Dispenser)1. Check if each sensor is mounted.
9082. If error occurs when checking CS18 cable operation, replace a sensor.
9093. If error occurs when checking CS28 cable operation, replace a sensor.
9104. If error occurs when checking CS38 cable operation, replace a sensor.
9115. If error occurs when checking CS48 cable operation, replace a sensor.
912400EB00Not Support Auto Sensor Command
913400EC00CS4 Sensor Auto-dimming Error
914400ED00CS10A/CS10B Sensor Auto-dimming Error
915400EE00CS13 Sensor Auto-dimming Error
916400EF00CS14 Sensor Auto-dimming Error
917400F000Disabled to drive due to throat jam during forced initialization. (Cash Dispenser)Remove the remaining notes and foreign objects in the throat unit.
918400f100Failed the second clear operation in the throat unit during forced initialization. (Cash Dispenser)Remove the remaining notes and foreign objects in the throat unit.
919400f200The dark detection of CS 15 sensor when bills go back to the retract box during retract mode (Cash Dispenser)1. Clear the remaining notes and foreign objects at the position of the CS15 sensor
9202. Replace a sensor if same situation will happen continuously
921400F300Time out due to Jam (CS15) during initializing or retract process. (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS 15 sensor
9222. If error occurs after checking CS15 disconnection and operation, replace a sensor.
9233. Remove the dust on the CS15 sensor.
924400F400Disable to drive due to continuous CS14~CS10AB Dark during forced initialization or retract operation (jam)The same as #400F3 handling
925400F500Disable to drive due to continuous CS10 Dark during forced initialization or retract operation (jam) (Cash Dispenser)The same as #400F3 handling
926400F600Failed to fall down bills during forced initializing and retract operation1. Remove the remaining notes and foreign objects in the throat unit.
9272. If error occurs when checking disconnection operation, replace a sensor.
928400F700Continuously detected note in CS15 during retract operation (Cash Dispenser)The same as #400F3 handling
929400F800Disabled reserved operation ( simultaneously remaining notes in both the tray and throat) (Cash Dispenser)Remove the remaining notes and foreign objects in the throat unit.
930400F900Some bills are taken out during delivery operation (Cash Dispenser)
931400FA00Invalid ID of 1st cassette is requested to dispense
932400FB00Invalid ID of 2nd cassette is requested to dispense
933400FC00Invalid ID of 3rd cassette is requested to dispense
934400FD00Invalid ID of 4th cassette is requested to dispense (Cash Dispenser)Check if the ID sensor of 4th cassette is properly working
935400FE00Bundle reject mode is changed from note by note mode when dispense operation.
936400FF00Enforcedly remove cash during reserve/retract operation (subnormal exit) (Cash Dispenser)Check if there is bills on upper transport path.
937400FX00Invalid ID of 1st~4th cassette is requested to dispense (Cash Dispenser)Check if the ID sensor of 1st~4th cassette is properly working.
9384101000OUT OF CASHReplenish notes
9394DN0000Cash Dispenser communication failure during sending command to cash dispenser1. Do RESET at Operator Function
9402. Reboot ATM
9414DN0100Cash Dispenser communication failureduring receiving command to cash dispenser1. Do RESET at Operator Function
9422. Reboot ATM
9434DN0F00No response detected after sending commandCheck cable and connection between the CE and dispenser.
9444DN1100No response detected after 3 retries of sending commandCheck cable and connection between the CE and dispenser.
9454DN1200No response detected between ENQ-ACK after 5 retries of ENQCheck cable and connection between the CE and dispense.
9468215091BILL FOUND !!! Cash jammed on Cash Dispenser. CASH exist!!! Detection of cash low. MCU EXIST. Card in card reader. PBM EXIST. Found Envelope !!!1. Remove jammed notes on Cash Dispenser return path
9472. Remove dust in CS1~CS4 sensor. Remove card. Clear notes in the transporter of the cash dispenser.
9488216091CASH exist. Cash jammed on Cash Dispenser.Remove jammed cash on Cash Dispenser.
9498217091MCU EXIST. Card in card reader.Remove jammed card on card reader.
9508218091PBM EXIST.Remove jammed passbook on psssbook printer.
9518219091Found Envelope !!!Remove jammed envelope on depository.
9528850191Host Message Receive ErrorInquire your service provider.
9539000100No normal data detected from card reader. This does not mean a real error necessarily.
9549000200Card Read Error1. Check Magnetic Card
9552. Check Card Read module and cable connection.
9569000300DIP MCR latch failure1. Power Off/On
9572. Check DIP MCR (Clamp Lever)
9583. Check cable connection
9599000400DIP MCR unlatch failure1. Power Off/On
9602. Check DIP MCR (Clamp Lever)
9613. Check cable connection.
9629000500DIP MCR power on failure1. Power Off/On
9632. Check DIP MCR
9643. Check cable connection.
9659000600DIP MCR power off failure1. Power Off/On
9662. Check DIP MCR
9673. Check cable connection.
96893A7110A Card stay on Enterance1. Remove the card
9692. Reset Device before execute the command
9709701010Failed to connect communication between SP of PIN and EP of oneCheck if communication cable or com port is not connected
9719701011Error on receiving data from OPL.1. Check whether the cable is connected or not
9722 .SP Close and Open(Take the Log for failure)
9733. Restart the system
9749701012Failed to deliver to data of EPP's SP1.Check if communication cable or com port is not connected
9759701013Error on closing connection to OPL.1. Check whether the cable is connected or not
9762 .SP Close and Open(Take the Log for failure)
9773. Restart the system
9789701016Received data time out of EPP1.Check if communication cable or com port is not connected
9799701017When the EPP Com port communication failed (Time Out)1. Check communication cable and start rebooting
9809701020Error on creating files for OPL1 .SP Close and Open(Take the Log for failure)
9812. Restart the system
9829701021Error on reading data from files for OPL.1 .SP Close and Open(Take the Log for failure)
9832. Restart the system
9849701022Error on writing data to files for OPL.1 .SP Close and Open(Take the Log for failure)
9852. Restart the system
9869701023Error on closing files for OPL.1 .SP Close and Open(Take the Log for failure)
9872. Restart the system
9889701024Error on deleting files for OPL.1 .SP Close and Open(Take the Log for failure)
9892. Restart the system
9909701025Error on copying files for OPL.1 .SP Close and Open(Take the Log for failure)
9912. Restart the system
9929701030Error on creating registries for OPL1 .SP Close and Open(Take the Log for failure)
9932. Restart the system
9949701031Failed to read Register of EPP
9959701031Pinpad (EPP) configuration data reading error1. Reboot ATM2. Re-install software
9969701032Error on writing data to registries for OPL.1 .SP Close and Open(Take the Log for failure)
9972. Restart the system
9989701034Error on deleting registries for OPL.1 .SP Close and Open(Take the Log for failure)
9992. Restart the system
10009701040Failed to produce Thread for pinpad (EPP)1 .SP Close and Open(Take the Log for failure)
10012. Restart the system
10029701043Error on closing sub-process, thread for OPL.1 .SP Close and Open(Take the Log for failure)
10032. Restart the system
10049701050Error on creating process for OPL.1 .SP Close and Open(Take the Log for failure)
10052. Restart the system
10069701053Error on closing process for OPL.1 .SP Close and Open(Take the Log for failure
10072. Restart the system
10089701063Error on closing memory space for OPL.1 .SP Close and Open(Take the Log for failure)
10092. Restart the system
10109701068MapView of File Fail in Create ShareMemory Method for EPP1. Initialize Pin SP.
10112. Call your attendant
10129701070Create Mutex Fail for EPP. Create Mutex Fail for SIU(Sensor)1. Window Rebooting
10139701073Error on closing synchronization for OPL.1 .SP Close and Open(Take the Log for failure)
10142. Restart the system
10159701076Error on waiting for synchronization for OPL.1 .SP Close and Open(Take the Log for failure)
10162. Restart the system
10179701080Error on creating event for OPL.1 .SP Close and Open(Take the Log for failure)
10182. Restart the system
10199701086Error on waiting for event for OPL.1 .SP Close and Open(Take the Log for failure)
10202. Restart the system
10219701102COM handle is null for SIU(Sensor). COM handle is null for EPP1. Initialize Pin SP.
10222. Call your attendant
10239701111BCC error of EPPCheck BCC logic of EPP
10249701111BCC error of EPP. BCC error on PIN pad data. BCC error on PIN pad data.1. Check BCC logic of EPP
10259701150Pinpad (EPP) is down when it receives an 'Initializing' command. PIN pad down when initialized.1. Reboot ATM2. Replace pinpad
10269701151EPP is down when it receivesan 'Get Status' command1. Check whether the cable is connected or not
10272 .SP Close and Open(Take the Log for failure)
10283. Restart the system
10299701152Pinpad (EPP) is down when it receives an 'Clear Func Key' command1. Check whether the cable is connected or not
10302 .SP Close and Open(Take the Log for failure)
10313. Restart the system
10329701199PINPAD device is out of order (Self test failure)1. Check whether the cable is connected or not
10332 .SP Close and Open(Take the Log for failure)
10343. Restart the system
10359.70E+04Fail to download firmware - Execution failure1. Check whether there is a firmware file
10362 .SP Close and Open(Take the Log for failure)
10373. Restart the system
10389.70E+04Fail to download firmware - No firmware file1. Check whether there is a firmware file
10392 .SP Close and Open(Take the Log for failure)
10403. Restart the system
10419702010Failed to connect deviceCheck whether the USB port is connected or not.
10429702012Failed to capture ImageCheck whether the USB port is connected or not.
10439702020Failed to create file(CamData is NULL)Check whether the parameter when function is called from Application
10449702040Failed to create ThreadCheck whether the USB port is connected or not.
10459704010Failure on connecting to SPL through DCP card.1. Check whether the cable is connected or not
10462 .SP Close and Open(Take the Log for failure)
10473. Restart the system
10489704011Failure on receiving data from SPL1. Check whether the cable is connected or not
10492 .SP Close and Open(Take the Log for failure)
10503. Restart the system
10519704012Failure on sending data to SPL.1. Check whether the cable is connected or not
10522 .SP Close and Open(Take the Log for failure)
10533. Restart the system
10549704013Failure on closing the connection with SPL.1. Check whether the cable is connected or not
10552 .SP Close and Open(Take the Log for failure)
10563. Restart the system
10579704014Failure on connecting to DCP card.1. Check whether the cable is connected or not
10582 .SP Close and Open(Take the Log for failure)
10593. Restart the system
10609704016Time out before receiving data from SPL.1. Check whether the cable is connected or not
10612 .SP Close and Open(Take the Log for failure)
10623. Restart the system
10639704017Time out before sending data to SPL.1. Check whether the cable is connected or not
10642 .SP Close and Open(Take the Log for failure)
10653. Restart the system
10669704018DCP memory for SPL error1. Check whether the cable is connected or not
10672 .SP Close and Open(Take the Log for failure)
10683. Restart the system
10699704019Communication error with SPL.1. Check whether the cable is connected or not
10702 .SP Close and Open(Take the Log for failure)
10713. Restart the system
1072970401DFailed to connect to SPL (Cash Dispenser)Check if PncComm.dll and ComMonitor.exe files are available
10739704020Failed to create file1. Check whether the cable is connected or not
10742 .SP Close and Open(Take the Log for failure)
10753. Restart the system
10769704021Error on reading files for SPL.1. Check whether the cable is connected or not
10772 .SP Close and Open(Take the Log for failure)
10783. Restart the system
10799704022Failed to write file1. Check whether the cable is connected or not
10802 .SP Close and Open(Take the Log for failure)
10813. Restart the system
10829704023Error on closing files for SPL.1. Check whether the cable is connected or not
10832 .SP Close and Open(Take the Log for failure)
10843. Restart the system
10859704025Error on copying files for SPL.1. Check whether the cable is connected or not
10862 .SP Close and Open(Take the Log for failure)
10873. Restart the system
10889704030Error on creating registries for SPL1. Check whether the cable is connected or not
10892 .SP Close and Open(Take the Log for failure)
10903. Restart the system
10919704031Error on reading data from registries for SPL1. Check whether the cable is connected or not
10922 .SP Close and Open(Take the Log for failure)
10933. Restart the system
10949704032Error on writing data to registries for SPL1. Check whether the cable is connected or not
10952 .SP Close and Open(Take the Log for failure)
10963. Restart the system
10979704034Error on deleting registries for SPL1. Check whether the cable is connected or not
10982 .SP Close and Open(Take the Log for failure)
10993. Restart the system
11009704040Error on creating sub-process, thread for SPL1. Check whether the cable is connected or not
11012 .SP Close and Open(Take the Log for failure)
11023. Restart the system
11039704043Error on closing sub-process, thread for SPL1. Check whether the cable is connected or not
11042 .SP Close and Open(Take the Log for failure)
11053. Restart the system
11069704050Error on creating process for SPL1. Check whether the cable is connected or not
11072 .SP Close and Open(Take the Log for failure)
11083. Restart the system
11099704053Error on closing process for SPL1. Check whether the cable is connected or not
11102 .SP Close and Open(Take the Log for failure)
11113. Restart the system
11129704058Error on Admin Password for SPLRetry with correct Admin Password
11139704060Error on creating memory space for SPL1. Check whether the cable is connected or not
11142 .SP Close and Open(Take the Log for failure)
11153. Restart the system
11169704061Error on reading data from memory space for SPL1. Check whether the cable is connected or not
11172 .SP Close and Open(Take the Log for failure)
11183. Restart the system
11199704062Error on writing data to memory space for SPL1. Check whether the cable is connected or not
11202 .SP Close and Open(Take the Log for failure)
11213. Restart the system
11229704063Error on closing memory space for SPL1. Check whether the cable is connected or not
11232 .SP Close and Open(Take the Log for failure)
11243. Restart the system
11259704068Error on memory address for SPL1. Check whether the cable is connected or not
11262 .SP Close and Open(Take the Log for failure)
11273. Restart the system
11289704070Error on creating synchronization for SPL1. Check whether the cable is connected or not
11292 .SP Close and Open(Take the Log for failure)
11303. Restart the system
11319704073Error on closing synchronization for SPL1. Check whether the cable is connected or not
11322 .SP Close and Open(Take the Log for failure)
11333. Restart the system
11349704076Error on waiting for synchronization for SPL1. Check whether the cable is connected or not
11352 .SP Close and Open(Take the Log for failure)
11363. Restart the system
11379704080Error on creating event for SPL1. Check whether the cable is connected or not
11382 .SP Close and Open(Take the Log for failure)
11393. Restart the system
11409704086Error on waiting for event for SPL1. Check whether the cable is connected or not
11412 .SP Close and Open(Take the Log for failure)
11423. Restart the system
11439704087Failed to send command to the deviceCheck if simulator process are alive or not.
11449704100Failed to connect polling or timeout1. Check whether the cable is connected or not
11452 .SP Close and Open(Take the Log for failure)
11463. Restart the system
11479704101Failed to connect polling or line error1. Check whether the cable is connected or not
11482 .SP Close and Open(Take the Log for failure)
11493. Restart the system
11509704102Time out during sending data to SPL.1. Check whether the cable is connected or not
11512 .SP Close and Open(Take the Log for failure)
11523. Restart the system
11539704103Time out before closing connection to SPL successfully.1. Check whether the cable is connected or not
11542 .SP Close and Open(Take the Log for failure)
11553. Restart the system
11569704104Failed to close polling or line error1. Check whether the cable is connected or not
11572 .SP Close and Open(Take the Log for failure)
11583. Restart the system
11599707012Failed to receive data of VFD
11609707012Failed to receive data of VFD1. Check whether the cable is connected or not
11612 .SP Close and Open(Take the Log for failure)
11623. Restart the system
11639707082Failed to deliver the message about Fire Event
11649707082Failed the message transmission for the fire event for VFD ex) After connection is closed, an event for the previous command is arrived.It is a software error. On AP logic, check the event for the command executed before closing connection.
11659708013Failed to read Com port number registryCheck the serial port, cable, or reset the unit to recover. It it is not recovered, replace main board or the unit.
11669708014Failed to open communication portCheck the serial port, cable, or reset the unit to recover. It it is not recovered, replace main board or the unit.
11679708030Failed to create Registry1 .SP Close and Open(Take the Log for failure)
11682. Restart the system
11699708031Failed to read Registry1 .SP Close and Open(Take the Log for failure)
11702. Restart the system
11719708032Failed to write Registry1 .SP Close and Open(Take the Log for failure)
11722. Restart the system
11739708034Failed to delete Registry1 .SP Close and Open(Take the Log for failure)
11742. Restart the system
11759708101Failed to be enable Device1 .SP Close and Open(Take the Log for failure)
11762. Restart the system
11779708102Failed to be disable Device1 .SP Close and Open(Take the Log for failure)
11782. Restart the system
11799708103Failed to read data1 .SP Close and Open(Take the Log for failure)
11802. Restart the system
11819709011Receiving error from MCR through serial port.1. Check whether the cable is connected or not
11822 .SP Close and Open(Take the Log for failure)
11833. Restart the system
11849709012(VFD)Serial Port Comm Receive Time Out1 .SP Close and Open(Take the Log for failure)
11852. Restart the system
11869709016Receiving data time out from MCR through serial port.1. Check whether the cable is connected or not
11872 .SP Close and Open(Take the Log for failure)
11883. Restart the system
11899709050MCR Open connection failure because of process creation failure.1 .SP Close and Open(Take the Log for failure)
11902. Restart the system
11919709080MCR Open Connection failure because of event creation failure.1 .SP Close and Open(Take the Log for failure)
11922. Restart the system
11939.70E+12Fail to open USB port for PINPADCheck if communication cable and USB port are connected or not.
11949.70E+14Fail to send data to PINPADCheck if communication cable and USB port are connected or not.
11959.70E+18Fail to receive data from PINPADCheck if communication cable and USB port are connected or not.
11969.70E+19Time out to communicate with PINPADCheck if communication cable and USB port are connected or not.
11979.70E+42Fail to create thread for communication with PINPADCheck if communication cable and USB port are connected or not.
1198970t014Serial communication error1. Check the comport line(whether it is connected or not)
11992. If (1) was not a problem, reboot ATM
1200970t040Failure of creating threadReboot ATM
 
1201970t080Failure of creating EventReboot ATM
12029712000Unable to create INI file (Cash Dispenser)1. Reboot ATM
12032. Reinstall software
12043. Replace hard disk drive
12059712100Failed to read file1. Reboot ATM
12062. Reinstall software
12073. Replace hard disk drive
12089712200Failed to write file1. Reboot ATM
12092. Reinstall software
12103. Replace hard disk drive
12119712300Failed to close file1. Reboot ATM
12122. Reinstall software
12133. Replace hard disk drive
12149712400Failed to delete file1. Reboot ATM
12152. Reinstall software
12163. Replace hard disk drive
12179712500Failed to copy file1. Reboot ATM
12182. Reinstall software
12193. Replace hard disk drive
12209712600Failed to create directory1. Reboot ATM
12212. Reinstall software
12223. Replace hard disk drive
12239712X00Failed file1. Reboot ATM
12242. Reinstall software
12253. Replace hard disk drive
12269719000Failed to execute an extra command in the status of Cash Unit Exchange1. Reboot ATM
12272. Reinstall software
12283. Replace hard disk drive
12299719100In case of not being the status of Cash Unit Exchange out of End Exchange1. Reboot ATM
12302. Reinstall software
12313. Replace hard disk drive
12329719200In case of carrying out Cash In Start commandat two times1. Reboot ATM
12332. Reinstall software
12343. Replace hard disk drive
12359719300In case of not being the status of Cash Inout of End Cash In1. Reboot ATM
12362. Reinstall software
12373. Replace hard disk drive
12389719400Invalid Cash Unit ID1. Reconfigure cash dispenser setup data
12399719500Invalid Cash Unit number1. Reconfigure cash dispenser setup data
12409719600The abnormal of the number of Cash Unit1. Reconfigure cash dispenser setup data
12419719700No. of dispensed notes that softwarecounts is not matched to it cash dispenser responded1. Initialize after resetting the power
12422. Upgrade the Cash Dispenser firmware or download software again
12433. Replace the Cash Dispenser B/D
12449719800In case two ID are same in cassette (Cash Dispenser)1. Reboot ATM
12452. Reinstall software
12463. Replace hard disk drive
1247971A000In case the dispensed denominations are different from the requested ones. (Cash Dispenser)Reconfigure denomination at supervisor mode
1248971A100In case the dispensed currency is different from the requested one. (Cash Dispenser)1. Reconfigure currency at supervisor mode
1249971A200Can't dispense the number of bills requested from the customer. 1. There is no cassette to dispense the bill 2. Reject bin is missing or full.1. Check the status of Cash cassette mounting
12502. Replenish the cassette with bill again. Or reset the number of bill.
12513. Check whether the reject bin is mounted. Or clear the reject bin.
12524. Check the value of Registry (“WFS_CMD_CDM_DENOMINATE” or “WFS_CMD_CDM_DESPENSE”)
1253971A300In case the number of bills dispensed exceeds the maximum dispensing bill1. Check cash dispenser driver (CDM SP) version
12542. Reconfigure the maximum dispensable count
1255971A400In case the number of coins dispensed exceeds the maximum dispensing coin1. Check coin dispenser driver version
12562. Reconfigure the maximum dispensable count
1257971A500Invalid mix numberReconfigure cash dispenser at supervisor mode
1258971A600Failed to retry 3 times for automatic recoveryNeed to re-configurate a state of SP cash unit on AP
1259#ERROR!
1260971A700There is no setting information about automatic Retry standardNeed to re-configurate a state of SP cash unit on AP
1261#ERROR!
1262971B000No notes in stacker during rejecting or retracting notes1. Check a dust in stacker
12632. Reconfigure the maximum dispensable count
1264971C000In case that unsupported command is executed (Cash Dispenser)Reinstall software
1265971D100Partial dispense from cassette #11. Check the replenished amount and replenish
12662. Check the notes in cassette #1
1267971D200Partial dispense from cassette #21. Check the replenished amount and replenish
12682. Check the notes in cassette #2
1269971D300Partial dispense from cassette #31. Check the replenished amount and replenish
12702. Check the notes in cassette #3
1271971DX00Partial dispense (In case partial bills dispensed by dispensing demand when Partial Dispense option is on. ? X means cassette number.)1 .SP Close and Open(Take the Log for failure)
12722. Restart the system
12739720000Communicate fail during opening printer driver (PTR SP)Check if communication cable or com port is not connected
12749720100Hardware error occurred before executing command (Receipt Printer)Reset the PTR SP
12759721010Failed to connect communicationCheck if communication cable is properly connected or right status by test machine
12769721011Failure on receiving data from journal printer.Check if communication cable is properly connected or right status by test machine
12779721012Failed to deliver data to control electronicsCheck if communication cable is properly connected or right status by test machine
12789721013Failure on disconnecting journal printer.Check if communication cable is properly connected or right status by test machine
12799721014Error on connecting to DCP card.Reset the unit and try again
12809721016Failed to receive data from control electronicsCheck if communication cable is properly connected or right status by test machine
12819721017Time out before sending data completely to journal printer.Reset the unit and try again
12829721018Memory error on memory space of DCP card.1. Reboot ATM
12832. Call your attendant
12849721019Communication failure to/from journal printer.Check if communication cable is properly connected or right status by test machine
12859721020Error on creating files for journal printer.1. Reboot ATM
12862. Call your attendant
12879721021Error on reading data from files for journal printer.1. Reboot ATM
12882. Call your attendant
12899721022Error on writing data to files for journal printer.1. Reboot ATM
12902. Call your attendant
12919721023Error on closing files for journal printer.1. Reboot ATM
12922. Call your attendant
12939721024Error on deleting files for journal printer.1. Reboot ATM
12942. Call your attendant
12959721025Error on copying files for journal printer.1. Reboot ATM
12962. Call your attendant
12979721030Error on creating regisrtries for journal printer.1. Reboot ATM
12982. Call your attendant
12999721031Error on reading data from registries for journal printer.1. Reboot ATM
13002. Call your attendant
13019721032Error on writing data to registries for journal printer.1. Reboot ATM
13022. Call your attendant
13039721034Error on deleting registries for journal printer.1. Reboot ATM
13042. Call your attendant
13059721040Failed to produce Thread (Journal Printer)1. Reboot ATM
13062. Call your attendant
13079721043Error on closing sub process, thread for journal printer.1. Reboot ATM
13082. Call your attendant
13099721050Error on creating process for journal printer.1. Reboot ATM
13102. Call your attendant
13119721053Error on closing process for journal printer.1. Reboot ATM
13122. Call your attendant
13139721060Error on specifying memery space for journal printer.1. Reboot ATM
13142. Call your attendant
13159721061Error on reading data from memery space for journal printer.1. Reboot ATM
13162. Call your attendant
13179721062Error on writing data to memory space for journal printer.1. Reboot ATM
13182. Call your attendant
13199721063Error on closing memory space for journal printer.1. Reboot ATM
13202. Call your attendant
13219721068Error on memory address for journal printer.1. Reboot ATM
13222. Call your attendant
13239721070Error on creating synchronization for journal printer1. Reboot ATM
13242. Call your attendant
13259721073Error on closing synchronization for journal printer.1. Reboot ATM
13262. Call your attendant
13279721076Error on waiting synchronization for journal printer.1. Reboot ATM
13282. Call your attendant
13299721080Failed to produce Event (Journal Printer)1. Reboot ATM
13302. Call your attendant
13319721086Error on waiting for event for journal printer.1. Reboot ATM
13322. Call your attendant
13339721102Error on starting emboss printing at journal printer.1. Reboot ATM
13342. Call your attendant
13359721111Off line status (Journal Printer)1. Check communication cable and the connectors2. Check power connection
13369721112On busy1. Check printer's working status
13379721121Mechanics Error (Journal Printer)1. Recover printer's mechanical Error2. Reboot ATM
13389721122Failed to response of first initialization (Journal Printer)1. Try to initialize Printer again.
13399721123Failed to response of second initialization1. Reboot ATM2. Replace printer
13409721124Paper jammed1. Remove jammed paper
13419721125Failed to try to print in case of Paper out
134297220001. SPR file open error2. SPR Memory allocation error(PrintForm Allocation Index Buffer Error)3. Invalid media name1. Reboot ATM
13432. Call your attendant
13449722010Communicate fail during opening printer driver (PTR SP)1. Check if communication cable or com port is not connected
13459722011Failed to receive the data from the control electronics (Receipt Printer)Check if communication cable or com port is properly connected
13469722012Failed to send the data to the control electronics (Receipt Printer)Check if communication cable or com port is properly connected
13479722013Failed to disconnect the connection between receipt printer and control elctronics (Receipt Printer)Check if communication cable or com port is properly connected
13489722014Failed to connect the DCP card in control electronics (Receipt Printer)Check if communication cable or com port is properly connected
13499722016The time-over of receiveing data (Receipt Printer)1. Check if communication cable or com port is properly connected.
13502. reboot ATM.
13519722017The time-over of sending data (Receipt Printer)1. Check if communication cable or com port is properly connected.
13522. reboot ATM.
13539722018Invalid memory of DCP card in control electronics (Receipt Printer)Check if communication cable or com port is properly connected
13549722019Communication error (Receipt Printer)Check if communication cable or com port is properly connected
13559722020File Open Error1. Reboot ATM2. Call your attendant
13569722021Failed to read file (Receipt Printer)1. Reboot ATM
13572. Call your attendant
13589722022Failed to write file (Receipt Printer)1. Reboot ATM
13592. Call your attendant
13609722023Failed to close file (Receipt Printer)1. Reboot ATM
13612. Call your attendant
13629722024Failed to delete file (Receipt Printer)1. Reboot ATM
13632. Call your attendant
13649722025Failed to copy file (Receipt Printer)1. Reboot ATM
13652. Call your attendant
1366972202XFail to Read/Write/Delete/Copy file (Receipt Printer).1. Reboot ATM
13672. Call your attendant
13689722030Failed to create Registry (Receipt Printer)1. Reboot ATM
13692. Call your attendant
13709722031Failed to read Registry (Receipt Printer)1. Reboot ATM
13712. Call your attendant
13729722032Failed to write Registry (Receipt Printer)1. Reboot ATM
13732. Call your attendant
13749722034Failed to delete file (Receipt Printer)1. Reboot ATM
13752. Call your attendant
1376972203XFail to Create/Read/Write/Close/Delete/Copy Registry (Receipt Printer).1. Reboot ATM
13772. Call your attendant
13789722040Failed to create Thread (Receipt Printer)1. Reboot ATM
13792. Call your attendant
13809722043Failed to terminate Thread (Receipt Printer)1. Reboot ATM
13812. Call your attendant
13829722050Failed to create Process (Receipt Printer)1. Reboot ATM
13832. Call your attendant
13849722053Failed to terminate Process (Receipt Printer)1. Reboot ATM
13852. Call your attendant
13869722060Memory Allocate Error (PrintForm Allocate IndexBuffer Fail)1.Check Form file and Media file
13879722061Failed to read Memory (Receipt Printer)1. Reboot ATM
13882. Call your attendant
13899722062Failed to write Memory (Receipt Printer)1. Reboot ATM
13902. Call your attendant
13919722063Failed to close Memory (Receipt Printer)1. Reboot ATM
13922. Call your attendant
13939722068Invalid Media Name1. Reboot ATM2. Call your attendant
1394972206XFail to Create/Read/Write/Close Memory (Receipt Printer)1. Reboot ATM
13952. Call your attendant
13969722070Failed to create Mutex (Receipt Printer)1. Reboot ATM
13972. Call your attendant
13989722073Failed to release Mutex (Receipt Printer)1. Reboot ATM
13992. Call your attendant
14009722076Failed to wait time out Mutex (Receipt Printer)1. Reboot ATM
14012. Call your attendant
14029722080Failed to create Event (Receipt Printer)1. Reboot ATM
14032. Call your attendant
14049722086Failed to wait time out Event (Receipt Printer)1. Reboot ATM
14052. Call your attendant
1406972210Field is not Found1. Reboot ATM
14072. Call your attendant.
14089722100Field Error (This Field must have initial value)1. Reboot ATM
14092. Call your attendant.
141097221001. Invalid Unit (SPR)2. Form is not found (SPR)3. Form name is null. (SPR)4. Invalid form. (roll printer can't align bottom line.) (SPR)5. PrintForm() offset is invalid.(SPR)6. Invalid form (too many field in the form) (SPR)7. Media is not found (SPR)8. M1. reinstall SPR SP.
14112. Call your attendant.
14129722101Failed to execute StartDoc1. Reboot ATM.
14132. Call your attendant.
14149722102Failed to execute StartPage1. Reboot ATM.
14152. Call your attendant.
14169722103Failed to execute EndPage1. Reboot ATM.
14172. Call your attendant.
14189722104Failed to execute EndDoc1. Reboot ATM.
14192. Call your attendant.
142097221A2Invalid Unit1.Check Form file and Media file
142197221C1From is not Found1.Check Form file and Media file
142297221C4Form name is NULL1.Check Form file and Media file
142397221C5Invalid Form1.Check Form file and Media file
142497221C6PrintForm() offset is Invalid1.Check Form file and Media file
142597221C7Invalid Form( Too many Fields is Invalid )1.Check Form file and Media file
142697221CXForm Invalid1. Reboot ATM
14272. Call your attendant.
142897221D1Media is not Found1.Check Form file and Media file
142997221D3Media Overflow when form size is largerthan media size1. Reboot ATM
14302. Call your attendant.
143197221D4Media name is NULL1.Check Form file and Media file
143297221D5Invalid Media (Attribute for Media definitionis not proper)1. Reboot ATM
14332. Call your attendant.
143497221D6Invalid Media (Area size is bigger that Media size) (Receipt Printer)1. Reboot ATM
14352. Call your attendant.
143697221D7Invalid Media (Size of Media Name is exceededto 2048 bytes totally)1. Reboot ATM
14372. Call your attendant.
143897221DXMedia Invalid1. Reboot ATM
14392. Call your attendant.
14409.72E+07Non-Indexed value for Indexed Field1.Check Form file and Media file
14419.72E+08Invalid Field1. Reboot ATM
14422. Call your attendant.
14439.72E+09Invalid Field( This Field's width is 0 )1.Check Form file and Media file
144497221EXField Invalid1. Reboot ATM
14452. Call your attendant.
14469722211Software Error in case of creating an image. (Data size error)
14479722DN0Failed to connect communication between Receipt printer and SP1.Check if communication cable or com port is not connected
14489723010Failed to open device1. Reboot ATM
14492. Test with diagnostics in supervisor mode
14503. Check communication cable and connectors of card reader4. Check card reader driver version
14519723011Fail to read card track data.Check whether the communication cable and USB port are connected or not.
14529723012Failed to read EP version.Check whether the communication cable and USB port are connected or not.
14539723013DCP failed closing the connection to card reader.Check whether the communication cable and USB port are connected or not.
14549723014USB port is detached.Check whether the communication cable and USB port are connected or not.
14559723016Response time out errorCheck the cable/port/connection
14569723017Time out for sending data to card reader.Check the cable/port/connection
14579723018Card is hung up at Enterance1 Remove the card by hand
14589723019Polling down1. Reboot ATM
14592. Test with diagnostics in supervisor mode
14603. Check communication cable and connectors of card reader4. Check card reader driver version
14619723020Error on creating files for card reader.1 .SP Close and Open(Take the Log for failure)
14622. Restart the system
14639723021Error on reading files from card reader.1 .SP Close and Open(Take the Log for failure)
14642. Restart the system
14659723022Error on writing files for card reader1 .SP Close and Open(Take the Log for failure)
14662. Restart the system
14679723023Error on closing files for card reader.1 .SP Close and Open(Take the Log for failure)
14682. Restart the system
14699723024Error on deleting files for card reader.1 .SP Close and Open(Take the Log for failure)
14702. Restart the system
14719723025Error on copying files for card reader.1 .SP Close and Open(Take the Log for failure)
14722. Restart the system
14739723026Reserved
14749723027Reserved
14759723028Reserved
14769723029Reserved
14779723030Error on creating registry for card reader.1 .SP Close and Open(Take the Log for failure)
14782. Restart the system
14799723031Error on writing data to registry for card reader.1 .SP Close and Open(Take the Log for failure)
14802. Restart the system
14819723032Error on writing data to registry for card reader.1 .SP Close and Open(Take the Log for failure)
14822. Restart the system
14839723034Error on deleting registry for card reader.1 .SP Close and Open(Take the Log for failure)
14842. Restart the system
14859723035Reserved
14869723036Reserved
14879723037Reserved
14889723038Reserved
14899723039Reserved
14909723040Fail to create sensor polling thread.Restart IDC service provider.
14919723041Reserved
14929723042Reserved
14939723043Error on closing sub-process, thread for card reader.1 .SP Close and Open(Take the Log for failure)
14942. Restart the system
14959723044Reserved
14969723045Reserved
14979723046Reserved
14989723047Reserved
14999723048Reserved
15009723049Reserved
15019723050Error on opening process for card reader.1 .SP Close and Open(Take the Log for failure)
15022. Restart the system
15039723051Reserved
15049723052Reserved
15059723053Error on closing process for card reader1 .SP Close and Open(Take the Log for failure)
15062. Restart the system
15079723054Reserved
15089723055Reserved
15099723056Reserved
15109723057Reserved
15119723058Reserved
15129723059Reserved
15139723060Error on creating memory space for card reader.1 .SP Close and Open(Take the Log for failure)
15142. Restart the system
15159723061Error on reading from memory for card reader.1 .SP Close and Open(Take the Log for failure)
15162. Restart the system
15179723062Error on writing to memory for card reader.1 .SP Close and Open(Take the Log for failure)
15182. Restart the system
15199723063Error on closing memory space for card reader.1 .SP Close and Open(Take the Log for failure)
15202. Restart the system
15219723064Reserved
15229723065Reserved
15239723066Reserved
15249723067Reserved
15259723068Error related memory address for card reader.1 .SP Close and Open(Take the Log for failure)
15262. Restart the system
15279723069Reserved
15289723070Error on creating synchronization for card reader.1 .SP Close and Open(Take the Log for failure)
15292. Restart the system
15309723071Reserved
15319723072Reserved
15329723073Error on waiting synchronization for card reader.1 .SP Close and Open(Take the Log for failure)
15332. Restart the system
15349723074Reserved
15359723075Reserved
15369723076Error on waiting synchronization for card reader.1 .SP Close and Open(Take the Log for failure)
15372. Restart the system
15389723077Reserved
15399723078Reserved
15409723079Reserved
15419723080Error on opening event for card reader.1 .SP Close and Open(Take the Log for failure)
15422. Restart the system
15439723081Reserved
15449723082Reserved
15459723083Reserved
15469723084Reserved
15479723085Reserved
15489723086Error on waiting event for card reader.1 .SP Close and Open(Take the Log for failure)
15492. Restart the system
15509723087Reserved
15519723088Reserved
15529723089Reserved
15539723101Error on specifying folder for card reader.1 .SP Close and Open(Take the Log for failure)
15542. Restart the system
15559723110Time out during card inserting.1 .SP Close and Open(Take the Log for failure)
15562. Restart the system
15579723111Time out before sending data completely to card reader.1 .SP Close and Open(Take the Log for failure)
15582. Restart the system
15599723112Time out on DCP polling.Check the cable/port/connection
15609723113Time out before closing DCP.Check the cable/port/connection
15619723114Failure on closing DCP.Check the cable/port/connection
15629723116Error on data received from card reader as data size is '0'.Check the cable/port/connection
15639723117Error on data received from card reader as NACK is received.Check the cable/port/connection
15649723120Fail to execute WFS_CMD_IDC_READ_RAW_DATA command because card is hung up
15659723200Retain bin is full
15669730100IC CARD DENIAL1 .SP Close and Open(Take the Log for failure)
15672. Restart the system
15689730200IC CARD ONLINE DATA ERROR1 .SP Close and Open(Take the Log for failure)
15692. Restart the system
15709730300IC CARD ERROR1 .SP Close and Open(Take the Log for failure)
15712. Restart the system
15729740000Cash Dispenser communication failure during COM port open1. Check whether the cable is connected or not
15732. SP Close and Open (Take the Log for failure)
15743. Restart the system
15759740010Fail to open port (Cash Dispenser)1. Check whether the cable is connected or not
15762 .SP Close and Open(Take the Log for failure)
15773. Restart the system
15789740012Send Timeout1 .SP Close and Open(Take the Log for failure)
15792. Restart the system
15809740016Receive Timeout1 .SP Close and Open(Take the Log for failure)
15812. Restart the system
15829740017Send flag = 'D' Timeout1 .SP Close and Open(Take the Log for failure)
15832. Restart the system
15849740019An electrical circuit disorder1 .SP Close and Open(Take the Log for failure)
15852. Restart the system
15869740020Failed to create file1. Reboot ATM
15872. Call your attendant
15889740025Failed to copy file1. Reboot ATM
15892. Call your attendant
15909740030Invalid registry key concerning date (Cash Dispenser)1 .SP Close and Open(Take the Log for failure)
15912. Restart the system
15929740031Invalid date to print check to be dispensed (Cash Dispenser)1 .SP Close and Open(Take the Log for failure)
15932. Restart the system
15949740050ComMonitor Load error (ComMonitor Process creation failed)1 .SP Close and Open(Take the Log for failure)
15952. Restart the system
15969740061Share Memory Creation Failed1 .SP Close and Open(Take the Log for failure)
15972. Restart the system
15989740068Share Memory Pointer Failed1 .SP Close and Open(Take the Log for failure)
15992. Restart the system
160097400FFIn case of remaining cash in transport (Cash Dispenser)1 .SP Close and Open(Take the Log for failure)
16012. Restart the system
16029740101In case of being selected cassette not dispensed (Cash Dispenser)1 .SP Close and Open(Take the Log for failure)
16032. Restart the system
16049740102Denomination not to exist in currencyinfo.ini file is tried to dispense (Cash Dispenser)1 .SP Close and Open(Take the Log for failure)
16052. Restart the system
16069741100When sensing CS2 Dark (Error code, 400FF00 is subdivided by location of sensor.)1. Initialize after mounting the reject box.
16072. Check if the CS2 sensor cable is disconnected.
16083. Exchange a sensor after abnormal operating CS2 sensor
16099741400When sensing CS4A Dark (Error code, 400FF00 is subdivided by location of sensor.)1. Remove the remaining notes and foreign objects at the position of the CS4A sensor.
16102. Check if the CS4A sensor cable is disconnected.
16113. Exchange a sensor after abnormal operating the CS4A sensor
16129741800When sensing CS4B Dark (Error code, 400FF00 is subdivided by location of sensor.)1. Remove the remaining notes and foreign objects at the position of the CS4B sensor.
16132. Check if the CS4B sensor cable is disconnected.
16143. Exchange a sensor after abnormal operating the CS4B sensor
16159742100When sensing CS11A,B Dark (Error code, 400FF00 is subdivided by location of sensor.)1. Remove the remaining notes and foreign objects at the position of the CS11A,B sensor.
16162. Check if the CS11A,B sensor cable is disconnected.
16173. Exchange a sensor after abnormal operating the CS11A,B sensor
16189742300Dark light sensor error (CS11A, CS11B) during idle status of cash dispenser1 .SP Close and Open(Take the Log for failure)
16192. Restart the system
16209742800When sensing CS13 Dark (Error code, 97400FF is subdivided by location of sensor.)1. Remove the remaining notes and foreign objects at the position of the CS13 sensor.
16212. Check if the CS13 sensor cable is disconnected.
16223. Exchange a sensor after abnormal operating the CS13 sensor
16239743B00When sensing CS15A,B Dark (Error code, 400FF00 is subdivided by location of sensor.)1. Remove notes or dust in existence CS15A,B sensor.
16242. Check CS15A,B sensor cable.
16253. Exchange sensor after abnormal operating CS15A,B sensor
16269743F00Dark light sensor error (CS21A, CS21B) during idle status of cash dispenser1 .SP Close and Open(Take the Log for failure)
16272. Restart the system
16289744600There is no File when EP is DL mode -> It is necessary to download Firmware to recover in case of DL modeCopy a file to dowload and SP Close and Open
16299744700Cash picking-up fail while cash in cassette #1 is enough1. Check bill jam or no note in cassette #1
16302. Check cash dispenser
16319745500System power off while dispensing1. Restart the system
16322. Send reject command
16339745B00CST2 Pick failed in OK(healthy) state1. Check the remaining notes in 2 cassette.
16342. Check if the remaining note sensor (CS16) is normal.
16353. Check a jammed note in 2 cassette or remount it.
16364. Remove the dust on the CS21A and CS21B sensors.
16375. Replace @ cassette box when multiple error occurs
16389746B00When sensing CS31A, B Dark (Error code, 400FF00 is subdivided by location of sensor.)1. Remove notes or dust in existence CS31A,B sensor.
16392. Check CS31A,B sensor cable.
16403. Exchange sensor after abnormal operating CS31A,B sensor
16419747B00When sensing CS41A, B Dark (Error code, 400FF00 is subdivided by location of sensor.)1. Remove notes or dust in existence CS41A,B sensor.
16422. Check CS41A,B sensor cable.
16433. Exchange sensor after abnormal operating CS41A,B sensor
16449747C00Failure on picking up note from 4th. cassette when enough notes are still remained.1. Check bill jam or no note in cassette #4
16452. Check cash dispenser
16469749B00Dark light sensor error (CS31A, CS31B) during idle status of cash dispenser1 .SP Close and Open(Take the Log for failure)
16472. Restart the system
16489749F00Cash picking-up fail while cash in cassette #3 is enough1. Check bill jam or no note in cassette #3
16492. Check cash dispenser
1650974AA00Failed to download EPTry it again and Check the file
1651974B100First data of Barcode is not one of 1,5,9(received uncertain barcode) 1XXXXXX: for Retail 5XXXXXX: for Gift Card 9XXXXXX: for Free GiftMake sure that a gift card in casseete is valid(check the type of a gift card)
1652974B200Undefined Amount of a gift card Code(received uncertain barcode) - Third data of Barcode: 1: 5,000 won 2: 10,000 won 3: 30,000 won 4: 50,000 won 5: 70,000 won 6: 100,000 won 7: 300,000 won 8: 500,000 wonMake sure that a gift card in casseete is valid
1653(check amount of a gift card)
1654974B300Barcode Data Error (Error on each data seperator )Check the barcode reader
1655974B400Discord between dispensed count and Barcode data countCheck the barcode reader and connection
1656974B500Discord between requested amount and Barcode amount of a dispensed gift cardCheck amount of a gift card and compare amount set by cassete
1657974B600Failed to write Registry of Barcode data1 .SP Close and Open(Take the Log for failure)
16582. Restart the system
1659974BA00When sensing CS1 Dark (Error code, 97400FF is subdivided by location of sensor.)1. Remove the remaining notes and foreign objects at the position of the CS1 sensor.
16602. Check if the CS1 sensor cable is disconnected.
16613. Exchange a sensor after abnormal operating the CS1 sensor
1662974D800Dark light sensor error (CS41A, CS41B) during idle status of cash dispenser1 .SP Close and Open(Take the Log for failure)
16632. Restart the system
1664974FF00When sensing bills in the Stacker (Error code, 400FF00 is subdivided by location of sensor.)1. Remove the remaining notes and foreign objects at the position of the stacker sensor.
16652. Check if the stacker sensor cable is disconnected.
16663. Exchange a sensor after abnormal operating the stacker sensor
16679750010DCP failed to start polling1. Check whether the cable is connected or not
16682 .SP Close and Open(Take the Log for failure)
16693. Restart the system
16709750011DCP failed to receive data1. Check whether the cable is connected or not
16712 .SP Close and Open(Take the Log for failure)
16723. Restart the system
16739750012DCP failed to send data1. Check whether the cable is connected or not
16742 .SP Close and Open(Take the Log for failure)
16753. Restart the system
16769750013DCP failed to disconnect the connection1. Check whether the cable is connected or not
16772 .SP Close and Open(Take the Log for failure)
16783. Restart the system
16799750014Error on USB CommunicationCheck if USB cable is connected properly.
16809750016DCP Receiving data time out1. Check whether the cable is connected or not
16812 .SP Close and Open(Take the Log for failure)
16823. Restart the system
16839750017DCP Sending data time out1. Check whether the cable is connected or not
16842 .SP Close and Open(Take the Log for failure)
16853. Restart the system
16869750018DCP error on shared memory1 .SP Close and Open(Take the Log for failure)
16872. Restart the system
16889750019DCP Communication failure1. Check whether the cable is connected or not
16892 .SP Close and Open(Take the Log for failure)
16903. Restart the system
1691975001ADCP Driver Open Fail1. Check whether the cable is connected or not
16922 .SP Close and Open(Take the Log for failure)
16933. Restart the system
1694975001BDCP MAP Memory Fail1 .SP Close and Open(Take the Log for failure)
16952. Restart the system
1696975001CDCP Driver Invalid1 .SP Close and Open(Take the Log for failure)
16972. Restart the system
1698975001DDCP Service Connect Fail1. Check whether the cable is connected or not
16992 .SP Close and Open(Take the Log for failure)
17003. Restart the system
 
1701975001EDCP Service Open Fail1. Check whether the cable is connected or not
17022 .SP Close and Open(Take the Log for failure)
17033. Restart the system
1704975001FDCP Service Status Query Fail1. Check whether the cable is connected or not
17052 .SP Close and Open(Take the Log for failure)
17063. Restart the system
1707975001GDCP Service Start Time Out1. Check whether the cable is connected or not
17082 .SP Close and Open(Take the Log for failure)
17093. Restart the system
1710975001HDCP Service Start Fail1. Check whether the cable is connected or not
17112 .SP Close and Open(Take the Log for failure)
17123. Restart the system
1713975001IDCP Driver Handle Invalid1. Check whether the cable is connected or not
17142 .SP Close and Open(Take the Log for failure)
17153. Restart the system
1716975001JDCP RW MAP Memory Fail1 .SP Close and Open(Take the Log for failure)
17172. Restart the system
1718975001KDCP Bin File Open Fail1 .SP Close and Open(Take the Log for failure)
17192. Restart the system
17203. Check the Bin file whether there is in that folder or not
1721975001LDCP Bin File Read Fail1 .SP Close and Open(Take the Log for failure)
17222. Restart the system
1723975001MDCP Bin File Size Invalid1 .SP Close and Open(Take the Log for failure)
17242. Restart the system
1725975001NDCP Card Reset Fail1. Check whether the cable is connected or not
17262 .SP Close and Open(Take the Log for failure)
17273. Restart the system
1728975001ODCP Card Reset Time Out1. Check whether the cable is connected or not
17292 .SP Close and Open(Take the Log for failure)
17303. Restart the system
1731975001PDCP Service Connect Time Out1. Check whether the cable is connected or not
17322 .SP Close and Open(Take the Log for failure)
17333. Restart the system
17349750020Failed to open file1. Reboot ATM.
17352. Call your attendant.
17369750021Failed to read data from file1. Reboot ATM.
17372. Call your attendant.
17389750022Failed to write file1 .SP Close and Open(Take the Log for failure)
17392. Restart the system
17409750023Failed to close file1 .SP Close and Open(Take the Log for failure)
17412. Restart the system
17429750024Failed to delete file1 .SP Close and Open(Take the Log for failure)
17432. Restart the system
17449750025Failed to copy file1 .SP Close and Open(Take the Log for failure)
17452. Restart the system
17469750030Failed to create Registry1 .SP Close and Open(Take the Log for failure)
17472. Restart the system
17489750031Failed to read Registry1 .SP Close and Open(Take the Log for failure)
17492. Restart the system
17509750032Failed to write Registry1 .SP Close and Open(Take the Log for failure)
17512. Restart the system
17529750034Failed to delete Registry1 .SP Close and Open(Take the Log for failure)
17532. Restart the system
17549750040A4_USB_SP: Error on creating Process A4_PAR_SP: Error on creating Thread1. Reboot ATM.
17552. Call your attendant.
17569750043Failed to end Thread1 .SP Close and Open(Take the Log for failure)
17572. Restart the system
17589750050Failed to create Process1 .SP Close and Open(Take the Log for failure)
17592. Restart the system
17609750053Failed to terminate Process1 .SP Close and Open(Take the Log for failure)
17612. Restart the system
17629750060Memory Allocate Error1 .SP Close and Open(Take the Log for failure)
17632. Restart the system
17649750061Failed to read Memory1 .SP Close and Open(Take the Log for failure)
17652. Restart the system
17669750062Failed to write Memory1 .SP Close and Open(Take the Log for failure)
17672. Restart the system
17689750063Failed to delete Memory1 .SP Close and Open(Take the Log for failure)
17692. Restart the system
17709750068Error related memory address1 .SP Close and Open(Take the Log for failure)
17712. Restart the system
17729750070A4_USB_SP: Error on creating mutex A4_PAR_SP: Error on creating synchronization1. Reboot ATM.
17732. Call your attendant.
17749750073A4_USB_SP: Error on deleting mutex A4_PAR_SP: Error on deleting synchronization1. Reboot ATM.
17752. Call your attendant.
17769750076A4_USB_SP: Time out mutex A4_PAR_SP: Erro on waiting synchronization1. Reboot ATM.
17772. Call your attendant.
17789750080Failed to create Event1 .SP Close and Open(Take the Log for failure)
17792. Restart the system
17809750086Failed to wait time out Event1 .SP Close and Open(Take the Log for failure)
17812. Restart the system
17829750101A4_USB_SP: Error on allocating memory A4_PAR_SP: Failed to execute StartDoc1. Reboot ATM.
17832. Call your attendant.
17849750102A4_USB_SP: Time out Operation A4_PAR_SP: Failed to execute StartPage1. Reboot ATM.
17852. Call your attendant.
17869750103A4_USB_SP: Invalied response A4_PAR_SP: Failed to execute EndPage1. Check if USB cable is connected properly.
17872. Re-start SP Process.
17889750104A4_USB_SP: passsing wrong parameter from AP A4_PAR_SP: Failed to execute EndDoc1. Set correct parameter .
17892. Reboot ATM.
17909750105STALL was occurred (USB)1. Check if USB cable is connected properly.
17912. Reboot ATM.
17929750106A4_USB_SP: Error on USB Communication(No response) A4_PAR_SP: Failed to execute GetDefaults1. Check if USB cable is connected properly.
17932. Reboot ATM.
17949750107A4_USB_SP: Error on USB Communication(Discodr between Send MI and Receive MI) A4_PAR_SP: Failed to execute OpenPrinter1. Check if USB cable is connected properly.
17952. Reboot ATM.
17969762010Failed to open deviceCheck the serial port, cable, or reset the unit to recover. It it is not recovered, replace main board or the unit.
17979762014Failed to communicate with the unit and the control electronicsInvalid pointer
17989762018Reserved
17999762020Failed to create file1 .SP Close and Open(Take the Log for failure)
18002. Restart the system
18019762021Failed to read file1 .SP Close and Open(Take the Log for failure)
18022. Restart the system
18039762022Failed to write file1 .SP Close and Open(Take the Log for failure)
18042. Restart the system
18059762023Failed to close file1 .SP Close and Open(Take the Log for failure)
18062. Restart the system
18079762024Failed to delete file1 .SP Close and Open(Take the Log for failure)
18082. Restart the system
18099762025Failed to copy file1 .SP Close and Open(Take the Log for failure)
18102. Restart the system
18119762030Failed to create Registry1 .SP Close and Open(Take the Log for failure)
18122. Restart the system
18139762031Failed to read Registry1 .SP Close and Open(Take the Log for failure)
18142. Restart the system
18159762032Failed to write Registry1 .SP Close and Open(Take the Log for failure)
18162. Restart the system
18179762034Failed to delete Registry1 .SP Close and Open(Take the Log for failure)
18182. Restart the system
18199762040Failed to create Thread1 .SP Close and Open(Take the Log for failure)
18202. Restart the system
18219762043Failed to end Thread1 .SP Close and Open(Take the Log for failure)
18222. Restart the system
18239762080Failed to create Event1 .SP Close and Open(Take the Log for failure)
18242. Restart the system
18259762086Waiting time out Event1 .SP Close and Open(Take the Log for failure)
18262. Restart the system
18279762100No support command1 .SP Close and Open(Take the Log for failure)
18282. Restart the system
18299762101Failed to dispense1 .SP Close and Open(Take the Log for failure)
18302. Restart the system
18319762102Not dispensable condition (Dispensing number of coins is over remain coin counts or negative number or mismatching)1 .SP Close and Open(Take the Log for failure)
18322. Restart the system
18339762103Dispensing number of coins is over maximum counts1 .SP Close and Open(Take the Log for failure)
18342. Restart the system
18359762104Dispensing number of coins is over maximum dispensable counts1 .SP Close and Open(Take the Log for failure)
18362. Restart the system
18379762105Mix type mismatching1 .SP Close and Open(Take the Log for failure)
18382. Restart the system
18399762106Error of accepting coinsRemove jam or reset
18409762107Error of dispensing coinsRemove jam or reset
18419762108Error of remaining set informationReset counts
18429770010Failed to open serial portCheck if communication cable or com port is not connected
18439770011Failed to receive dataCheck if communication cable or com port is not connected
18449770012Failed to send dataCheck if communication cable or com port is not connected
18459770013Failed to close serial portCheck if communication cable or com port is not connected
18469770016Timeout of receiving data .1 .SP Close and Open(Take the Log for failure)
18472. Restart the system
18489770017Timeout of sending data1 .SP Close and Open(Take the Log for failure)
18492. Restart the system
18509770030Failed to create Registry1 .SP Close and Open(Take the Log for failure)
18512. Restart the system
18529770031Failed to read Registry1 .SP Close and Open(Take the Log for failure)
18532. Restart the system
18549770032Failed to write Registry
18559770034Failed to delete Registry1 .SP Close and Open(Take the Log for failure)
18562. Restart the system
18579770040Failed to create Thread1 .SP Close and Open(Take the Log for failure)
18582. Restart the system
18599770043Failed to close Thread1 .SP Close and Open(Take the Log for failure)
18602. Restart the system
18619770050Failed to create ComMonitor4WBA.exe1 .SP Close and Open(Take the Log for failure)
18622. Restart the system
18639770060Failed to create shared memory1 .SP Close and Open(Take the Log for failure)
18642. Restart the system
18659770111Bill Acceptor, The wrong order thrans1 .SP Close and Open(Take the Log for failure)
18662. Restart the system
18679770121Failed to read currency (there is no currency defined)1. Check whether the cable is connected or not
18682 .SP Close and Open(Take the Log for failure)
18693. Restart the system
18709770122Called the accept() method without being set direction to accept billSet the bill direction using Direction() method
18719770123Called the accept() method without being set denomination to accept billSet the bill denomination using Enable() method
18729770124Set the unsuitable denominations in commanding Enable(), Disable() methodAfter checking the currency, proper denomination is set
18739770125Set the unsuitable direction in commanding Direction() methodSet the proper direction
18749770150Called the Method such as Direction(), Enable(), Disable() without being initializingExecute Method command after initializing
18759770191Bill Acceptor, Failed to Surrender of a NoteAfter the Withdrawal of Notes, operation initialization
18769770192Bill Acceptor, A bill Stack FailedAfter the Withdrawal of Notes, operation initialization
18779780010USB Port Open FailCheck whether the USB port is connected or not.
18789780011USB Port Disconnection in AcceptCheck whether the USB port is connected or not.
18799780012USB Port DetachCheck whether the USB port is connected or not.
18809780013USB Port Close FailCheck whether the USB port is connected or not.
18819780040Create Thread FailReboot the system
18829780050Loading Carrecker DLL FailSP Close and Open
18839780051Loading TIFF Dll FailSP Close and Open
18849780052Creating(Saving) Check Image FailSP Close and Open
18859780091Scan Start FailCall Reset function
18869780092Read MICR FailCall Reset function
18879780093Read Image Raw FailCall Reset function
18889780094Satck FailCall Reset function
18899780095Endorser FailCall Reset function
18909780096Device reset FailSP Close and Open
18919780097Wrong Position in StackReject the check and Insert the check in right position
18929780098Media Jammed in StackCheck media in Stack
18939781010Fail to connect device.Check whether the communication cable is connected or not.
18949781011Fail to capture fingerprint with device error.Check whether the device is normal or not.
18959781018Fail to get fingerprint data from device.Check whether the device is normal or not.
18969781020Fail to open file or directory.Check “FingerImage.bmp” file or path that have the file
18979781022Fail to write file.Check whether the directory can write file or not
18989781040AcquireFinger function is already running.Wait until earlier function is finished
18999781050Fingerprint window is not available.Check the “IsNoWindow” registry option’s value
19009781058Fail to load image convert module.Check the system memory
19019791@99Lock Timeover.1. Reboot ATM
19022. Call your attendant.
190397911XXDEV_JPR Timeover Error Code1. Reboot ATM
19042. Call your attendant.
190597912XXDEV_SPR Timeover Error Code1. Reboot ATM
19062. Call your attendant.
190797913XXDEV_MCU Timeover Error Code1. Reboot ATM
19082. Call your attendant.
190997914XXDEV_Cash Dispenser Timeover Error Code1. Reboot ATM
19102. Call your attendant.
191197915XXDEV_BRM Timeover Error Code1. Reboot ATM
19122. Call your attendant.
191397916XXDEV_PBM Timeover Error Code1. Reboot ATM
19142. Call your attendant.
191597918XXDEV_PIN Timeover Error Code1. Reboot ATM
19162. Call your attendant.
19179791AXXDEV_FNG Timeover Error Code1. Reboot ATM
19182. Call your attendant.
19199791BXXDEV_VFD Timeover Error Code1. Reboot ATM
19202. Call your attendant.
192197921XXDEV_JPR FATALERROR (WARNING)1. Reboot ATM
19222. Call your attendant.
192397922XXDEV_SPR FATALERROR (WARNING)1. Reboot ATM
19242. Call your attendant.
192597923XXDEV_MCU FATALERROR (WARNING)1. Reboot ATM
19262. Call your attendant.
192797924XXDEV_Cash Dispenser FATALERROR (WARNING)1. Reboot ATM
19282. Call your attendant.
192997925XXDEV_BRM FATALERROR (WARNING)1. Reboot ATM
19302. Call your attendant.
193197926XXDEV_PBM FATALERROR (WARNING)1. Reboot ATM
19322. Call your attendant.
193397928XXDEV_PIN FATALERROR (WARNING)1. Reboot ATM
19342. Call your attendant.
19359792AXXDEV_FNG FATALERROR (WARNING)1. Reboot ATM
19362. Call your attendant.
19379792BXXDEV_VFD FATALERROR (WARNING)1. Reboot ATM
19382. Call your attendant.
19399792EXX[MWI] Fatal Error occurred while MWI was performing the last command.1. Reboot ATM
19402. Call your attendant.
19419799200SPR error!!!SPR device fatal status
19429799300MCU error!!!MCU device fatal status
19439799301MCU RETRACT OVER1. Clear the count of retracted card at OP mode
19449799400CASH error!!!CDU device fatal status
19459799495CASH CURRENCY ID AUTO RECOVERED !!!No action
19469799499DISPENSER COUNT ERROR1. Check the sensor on cash dispenser
19479799601PBM RETRACT OVERRemove the retracted passbook in PBM retract box. Then execute reset operation.
19489799901DOOR CHECK1. Reboot ATM
19492. Call your attendant.
19509799902LIGHT ERROR1. Reboot ATM
19512. Call your attendant.
19529799903SPL ERROR1. Reboot ATM
19532. Call your attendant.
19549799904PIN ERROR1. Reboot ATM
19552. Call your attendant.
19569799905SENSOR CHECK1. Reboot ATM
19572. Call your attendant.
19589799906CAMERA CHECK !!!Check the camera modules
19599799907UPS ERROR1. Reboot ATM
19602. Call your attendant.
19619799908SCREEN ERROR1. Reboot ATM
19622. Call your attendant.
19639799909VFD CHECK !!!Check the communication cable or connector of VFD.
196497B0000Internal error!Reboot ATM
196597B000DBNA are not in proper positionRemounting BNA with proper position
196697B00DNThe device is offline!Check the cable
196797BBCBCInstalled inappropriate BC version.Check the BC Version
196897BEEEEThe device is inoperable because it is internally not configured1. Check whether the cable is connected or not
19692 .SP Close and Open(Take the Log for failure)
19703. Restart the system
197197C0100Fail to image operation1 .SP Close and Open(Take the Log for failure)
19722. Restart the system
197397C0140Fail to create sensor polling thread1 .SP Close and Open(Take the Log for failure)
19742. Restart the system
197597C1200Fail to ep download1. Check whether the cable is connected or not
19762 .SP Close and Open(Take the Log for failure)
19773. Restart the system
197897C3000The device has been removed from its normal operating position1. Check whether the cable is connected or not
19792 .SP Close and Open(Take the Log for failure)
19803. Restart the system
198197CDN10Fail to USB communication1. Check whether the cable is connected or not
19822 .SP Close and Open(Take the Log for failure)
19833. Restart the system
198497M0011Money Order Printer, Device not connected1. Check whether the cable is connected or not
19852 .SP Close and Open(Take the Log for failure)
19863. Restart the system
198797M0013Money Order Printer, Failed to send command1 .SP Close and Open(Take the Log for failure)
19882. Restart the system
198997M0014Money Order Printer, Failed to receive reply1 .SP Close and Open(Take the Log for failure)
19902. Restart the system
199197M0016Money Order Printer, Reply Timeout1 .SP Close and Open(Take the Log for failure)
19922. Restart the system
199397M0018Money Order Printer, Failed to open port1 .SP Close and Open(Take the Log for failure)
19942. Restart the system
199597M001CMoney Order Printer, Invalid command1 .SP Close and Open(Take the Log for failure)
19962. Restart the system
199797M001DMoney Order Printer, Software error1 .SP Close and Open(Take the Log for failure)
19982. Restart the system
199997M001EMoney Order Printer, Command executed before loading form1. Check the form file
20002 .SP Close and Open(Take the Log for failure)
20013. Restart the system
200297M001FMoney Order Printer, Invalid form or Invalid data1. Check the form file
20032 .SP Close and Open(Take the Log for failure)
20043. Restart the system
200597M0100Error on processing ImageReboot the system
200697M0140CHK Sensor Polling Thread is Abnormal.Please Reboot the System.
200797M1200Error on Downloading EPReboot the system
200897M4000The transport is openedCheck the state of 1/2 transport
200997MDN10Error on USB communicationCheck whether the USB port is connected or not.
201097MDN40Error on Sensor Polling ThreadReboot the system
201197t0010Failed to open the port.OS malfunction/Power Off/On
201297t0014EDU : Communication ErrorCheck the connection of communication cable
201397t0040EDU : Error in creating the boot processOS malfunction / Power Off/On
201497t0080EDU : Event creation errorOS malfunction / Power Off/On
20159900000Card Dispenser, A given command code is unidentified
20169900001Card Dispenser, Parameter is not correct
20179900003Card Dispenser, Command execution is impossible
20189900004Card Dispenser, Command data error
20199900020Card Dispenser, Read Error (Parity Error)
20209900021Card Dispenser, Read Error (Other)
20219900023Card Dispenser, Read Error (Only SS-ES-LRC)
20229900024Card Dispenser, Read Error (no encode and/or no magnetic stripe)
20239900026Card Dispenser, Read Error (No SS)
20249900027Card Dispenser, Read Error (No ES)
20259900028Card Dispenser, Read Error (LRC error)
202699000A0Card Dispenser, The card does not exist at the hopper
202799000A1Card Dispenser, There is a card at the lead line
202899000A5Card Dispenser, The card jams at the hopper
202999000A6Card Dispenser, The hopping kicker could not return to the home position
203099000B0Card Dispenser, Not Received initialize command
2031991@@91ON TRANSACTION POWER OFF1. Check power supply
20322. Check backup battery
20339999999UNKNOWN ERROR
20349E11200Failed to connect communication between SP of PIN and EP of oneCheck if communication cable or com port is not connected
20359E13100Received data time out of EPPCheck if communication cable or com port is not connected
20369E13200Failed to deliver to data of EPP's SPCheck if communication cable or com port is not connected
20379E41A00Failed to produce Thread of EPPRestart ATM
20389EA6100PIN Pad Self test errorReplace PIN Pad device
20399EA6200Failed to download firmware (no firmware file)Check if firmware file is correct or not
20409EA6300Failed to download firmware (failure during downloading)Replace PIN Pad device
20419EA6400BCC error of EPPReplace PIN Pad device
2042A001100Lever open detect before command
2043A001200Printer thermal head over heated before command
2044A001300Paper jam before command
2045A001400Paper setting error before command
2046A001500Paper check error before command
2047A001800Cutter S/W check error before command
2048A008100Lever open detect in doing command
2049A008200Printer thermal head over heated in doing command
2050A008300Paper jam in doing command
2051A008400Paper setting error in doing command
2052A008500Paper check error in doing command
2053A008800Cutter S/W check error in doing command
2054A010100Detecting the lever opened before executing command.Close the feed lever.
2055A010200Printer thermal head overheated while executing commandCheck the thermal printer head and change if necessary.
2056A010300Paper jam detected before executing commandRemove any jammed paper from the printer.Remove any jammed paper from the printer.
2057A010400Paper setting error detected before executing commandRemove and re-install the receipt paper.
2058A010500Paper check error detected before executing commandRemove and re-install the receipt paper.
2059A010600Offline error Offline mode is engaged(Mis-handling)
2060A010700Remaining paper error Insufficient paper
2061A010800Paper cutter software check error detected before executing commandCheck for and remove any jammed paper.
2062A010900Failed to detect B/M Black marker sensor detection fails(Abnormal Mecha) Only when B/M is available
2063A010A00TPH overheat TPH overheat(Abnormal H/W)
2064A080100Detecting the lever opened before executing command.Remove any jammed paper.
2065A080200Receipt printer head overheated while printingCheck the thermal printer head and change if necessary.
2066A080300Paper jam detected while executing commandRemove and re-install the receipt paper.
2067A080400Paper setting error detected before executing commandRemove and re-install the receipt paper.
2068A080500Paper check error in doing commandRemove any jammed paper.
2069A080600Offline error Offline mode is engaged(Mis-handling)
2070A080700Remaining paper error Insufficient paper
2071A080800Paper cutter software check error detected while executing commandCheck for and remove any jammed paper.
2072A080900Failed to detect B/M Back marker sensor detection fails(Abnormal Mecha) Only when B/M is available
2073A080A00Image Data Size Error
2074A110100Solenoid echo error (Retraction solenoid pull direction echo check Error while receipt paper Initializing)
2075A110200Solenoid echo error (Retraction solenoid release direction echo check Error while receipt paper Initializing)
2076A110300Cutter regular position error while receipt paper Initializing
2077A110400No paper on SS2 before cutting while receipt paper Initializing1. Open upper part lever of return road and printer lever
20782. Remove receipt paper roll
20793. Cut without fold and neatly end of receipt paper
20804. Reset receipt paper roll
2081A110700Fail paper retraction while receipt paper Initializing1. Open upper part lever of return road
20822. Remove receipt paper between upper guides
20833. Lift up upper guide and close
2084A110900u-switch open while receipt paper Initializing1. Close upper guide
2085A111000No paper in paper perception sensor(SS3) while receipt paper Initializing1. Set receipt paper
2086A111100Overheating detect in THP head while receipt paper Initializing
2087A111200Fail Black Mark detection before cutting while receipt paper Initializing1. Open upper part lever of return road and printer lever
20882. Remove receipt paper roll
20893. Check position of black mark (on lower 1/4 part of receipt paper)
20904. Reset receipt paper roll
2091A111300TPH-switch open while receipt paper Initializing1. Close printer lever
2092A111700SPR connector the detection which is not connected while receipt paper Initializing
2093A111900TPH connector the detection which is not connected while receipt Paper Initializing
2094A112100Paper retraction fail in Discharge gate while receipt paper Initializing1. Open upper part lever of return road
20952. Remove receipt paper between upper guides
20963. Lift up upper guide and close
2097A112200Paper retraction fail in reject gate while receipt paper Initializing1. Reset receipt paper
2098A112300Paper retraction fail in reject gate while receipt paper Initializing
2099A121000Paper perception sensor(SS3) not detected paper before receipt paper1. Close printer lever
2100A121100Printing Overheating detect in TPH while receipt paper printing
2101A121300Receipt paper jam error occurred during ejecting the receipt paper after print1. Remove the receipt paper jam.
21022. Reset the receipt paper roll.
2103A130300Cutter regular position error in cut command1. Open upper part lever of return road and printer lever
21042. Remove receipt paper roll
21053. Check position of black mark (on lower 1/4 part of receipt paper)
21064. Reset receipt paper roll
2107A130400Regular position sensor(SS2) detect no paper after receipt paper cutting1. Open upper part lever of return road
21082. Remove receipt paper between upper guides
21093. Lift up upper guide and close
2110A130500SS2 detect no paper before cutting
2111A130600Black Mark Sensor detection fail before cutting
2112A140500Regular position sensor(SS2) detect paper after receipt paper discharging
2113A150700Regular position sensor(SS2) detect paper while receipt paper retracting
2114A150800Regular position sensor(SS2) not detected paper inside the proper hour while receipt paper retracting
2115A222200The image is not black-white mode while its transmission period
2116a720000Not defined error
2117ADN0100No response detected for 30 seconds after sending commandCheck cable and connection between the CE and printer.
2118ADN0F00No response detected for 30 seconds after sending commandCheck cable and connection between the CE and printer.
2119ADN1000No Response for 30 seconds after send command
2120ADN1100No response detected after 3 retriesCheck cable and connection between the CE and printer.
2121ADN1200No response detected between ENQ-ACK after 5 retries of ENQCheck the cable and connection between the CE and printer.
2122ADN1300No response detected after 5 retries because of timeout between STX-BCC intervalCheck cable and connection between the CE and printer.
2123ADNXX00Receipt printer connection failure1. Check if communication cable between the Control Electronics and the Slip Printer is cut or the connector is wrongly inserted.
21242. Check communiation logic of the Control Electronics and the Slip Printer board.
21253. Check if the CPU of the Slip Printer board
2126B700800Failed to enter the Reject part.Reset the device after checking reject bin
2127B701000Reject ? Failed to Bundle operation.Reset the device after checking reject bin
2128B810100The cash are remained before/after operating Escrow.Reset the device after checking Escrow
2129AXXX100The feed lever of the receipt printer is open. It was detected that the feed lever was open while the receipt printer was operating.1. Remove receipts and close the feed lever.
21302. Check if the micro switch of the feed lever normally operates.
21313. Check if cable of the micro switch of the feed lever is cut or the connector is wrongly inserted.
2132AXXX200The thermal head of the receipt printer is overheated (before the receipt printer starts to operate).1. Check and replace the terminal printer head.
21332. Check logic related to TPH of the Slip Printer board.
2134AXXX300Receipt paper jam A jam error occurred while the receipt printer operates.1. Remove paper jam and paper scraps.
21352. Check the lever operatio position in the sensor.
21363. Check if the sensor is polluted.
21374. Check if cable is cut or the connector is wrongly inserted.
21385. Check logic related to jam detection in the Slip Printer board.
2139AXXX400Receipt paper is empty. It was detected that paper was empty while the receipt printer was operating (when the paper empty sensor detected the light).1. Fill paper.
21402. Check the lever operation position in the sensor.
21413. Check if cable is cut or the connector is wrongly inserted.
21424. Check logic related to the paper empty sensor in the Slip Printer board.
2143AXXX500Receipt paper setting error Jam and miss-feeding are detected during receipt paper is loaded. -> This error occurs when the setting sensor detects a dark part.1. Remove paper jam and reload.
21442. Check the level oepration position in the jam sensor.
21453. Check if cable is cut or the connector is wrongly inserted (in the jam sensor).
21464. Check logic related to the jam sensor. 5. Check if the return motor is operatin
2147AXXX600During the test in the offline mode of the Slip PrinterTurn off and on the Slip Printer.
2148Axxx700Receipt Printer Lever OpenedCheck lever sensor, cable connection and connector
2149AXXX800Receipt paper cutting error Receipt paper cutting failed.1. Remove paper jam.
21502. Check if the cutter properly rotates and the swtich normally functions.
21513. Check if cable is cut or the connector is wrongly inserted.
21524. Check logic rlated to the cutter of the Slip Printer board.
2153B000100Expanded Flash Memory errorReplace CE mainboard.
2154B430000Bill Acceptor, Stacker full
2155B440000Bill Acceptor, Stacker open
2156B450000Bill Acceptor, Jam in acceptor
2157B460000Bill Acceptor, Jam in stacker
2158B470000Bill Acceptor, Pause conveyingChange bill acceptor device.
2159B490000Bill Acceptor, Device Execution failed
2160B49A200Bill Acceptor, Failed to operate normally the stack motorChange bill acceptor device.
2161B49A500Bill Acceptor, Failed to maintain normally the speed of transport motorChange bill acceptor device.
2162B49A600Bill Acceptor, Failed to operate normally the transport motorChange bill acceptor device.
2163B49AB00Bill Acceptor, Cash box not readySet cash box.
2164B49AF00Bill Acceptor, Validater head removeChange bill acceptor device.
2165B49B000Bill Acceptor, Failed to boot ROMChange bill acceptor device.
2166B49B100Bill Acceptor, Failed to operate normally the external ROMChange bill acceptor device.
2167B49B200Bill Acceptor, Failed to operate normally ROMChange bill acceptor device.
2168B49B300Bill Acceptor, Failed to write the external ROMChange bill acceptor device.
2169B700200Failed to operate REJECT STAGE DOWN.Reset the device after checking reject bin
2170B700300Failed to operate REJECT STAGE UP.Reset the device after checking reject bin
2171B700400The error of REJECT STAGE sensor.Reset the device after checking reject bin
2172B700500Reject ? Failed to Bundle operation.Reset the device after checking reject bin
2173B700600Reject ? Failed to Bundle operation.Reset the device after checking reject bin
2174B700700Failed to enter the Reject part.Reset the device after checking reject bin
2175B810200Escrow detects Tape End.Reset the device after checking Escrow
2176B811100The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2177B811200The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2178B812100The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2179B812200Detecting Tape Start during operating Escrow Rewind.Reset the device after checking Escrow
2180B813100The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2181B813200The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2182B820100The notes are remained before/after operating Escrow .Reset the device after checking Escrow
2183B820200Escrow detects Tape End.Reset the device after checking Escrow
2184B820300Escrow detects notes full.Reset the device after checking Escrow
2185B820400The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2186B820500The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2187B821100The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2188B821200The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2189B821300Escrow detects Tape End.Reset the device after checking Escrow
2190B821400Escrow detects notes full.Reset the device after checking Escrow
2191B830100The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2192B830200The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2193B830300The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2194B830400The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2195B831100The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2196B831200The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2197B831300The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2198B831400The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2199B840000Failed to detect the Escrow Tape.Reset the device after checking Escrow
2200B840100Failed to detect the Escrow Tape.Reset the device after checking Escrow
 
2201B850000Failed to detect the Escrow Tape.Reset the device after checking Escrow
2202B850100Failed to detect the Escrow Tape.Reset the device after checking Escrow
2203B860100The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2204B860200Failed to detect the Escrow Tape.Reset the device after checking Escrow
2205B871100The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2206B871200The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2207B871500The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2208B871600Failed to detect the Escrow Tape.Reset the device after checking Escrow
2209B880000The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2210B880100The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2211B890100Failed to detect the Escrow Tape.Reset the device after checking Escrow
2212B890200The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2213B890300The notes are remained before/after operating Escrow.Reset the device after checking Escrow
2214B900100The delivering roller with low-speed failed to operate upward/downward.Reset the device after checking Bundle
2215B900200The delivering part with low-speed failed to operate upward or failed to recovery operation.Reset the device after checking Bundle
2216B900300The delivering part with low-speed fails to operate downward or failed to recovery operation.Reset the device after checking Bundle
2217B900400The error of shutter sensor.Reset the device after checking Bundle
2218B900500Failed to operate shutter open.Reset the device after checking Bundle
2219B900600Failed to operate shutter close.Reset the device after checking Bundle
2220B900700The error of Bill press Roller operation.Reset the device after checking Bundle
2221B900800The error of Bill press delivering position.Reset the device after checking Bundle
2222B900900The error of Bill Press separation position.Reset the device after checking Bundle
2223B900A00The error of Bill press are remained position.Reset the device after checking Bundle
2224B900B00The error of Bill press reject position.Reset the device after checking Bundle
2225B900C00Failed to finish operating during MODUSI pick-up-Back(BDS08, BDS09 ).Reset the device after checking Bundle
2226B900D00The notes are remained after Bundle operating.Reset the device after checking Bundle
2227B900E00Failed to feed the notes.Reset the device after checking Bundle
2228B900F00Failed to move to the position of separating the notes.Reset the device after checking Bundle
2229B901000Failed to separate the notes.Reset the device after checking Bundle
2230B901100Failed to separate the notes, or the notes are remained.Reset the device after checking Bundle
2231B901500Failed to make a retry during separating.Reset the device after checking Bundle
2232B901600Failed to separate the notes, or the notes are remained.Reset the device after checking Bundle
2233B901700Reject ? Failed to finish delivering the bundle note.Reset the device after checking Bundle
2234B901A00Reject ? Failed to finish delivering the bundle note.Reset the device after checking Bundle
2235B909100Failed to separate the notes.Reset the device after checking Bundle
2236BA01000The transport is open(BNS111 Sensor).Reset the device after checking transport
2237BA10100Failed to do Cassette init.Reset the device after checking cassette
2238BA10300Failed to do Escrow init.Reset the device
2239BA10500Failed to do Escrow MODE Set.Reset the device
2240BA10900Failed to do BNA init.Reset the device
2241BA11100Failed to do Reject init.Reset the device
2242BA11300Failed to do Bundle init.Reset the device
2243BA11500Failed to do Escrow Mode Set.Reset the device
2244BA11700Failed to do Escrow Mode Set.Reset the device
2245BA11800Failed to separate the notes.Reset the device
2246BA11900Failed to separate the notes.Reset the device
2247BA12100Failed to do Bundle init.Reset the device
2248BA12300Reject ? Failed to finish delivering the bundle note.Reset the device
2249BA13000The error of the Motor operation.Reset the device
2250BA13100The error of the Motor operation.Reset the device
2251BA13500The error of the Motor operation.Reset the device
2252BA1B000BNA BC entrance errorReinitialization
2253BA1B100BNA BC cover open detectReinitialization
2254BA1B200BNA BC CIS1 errorReinitialization
2255BA1B300BNA BC CIS2 errorReinitialization
2256BA1B400BNA BC MR sensor errorReinitialization
2257BA1B500BNA BC UV sensor errorReinitialization
2258BA1B600BNA BC Double sensor errorReinitialization
2259BA1B700BNA BC S_ERRORReinitialization
2260BA1B800BNA BC country set errorReinitialization
2261BA1B900BNA BC mode set errorReinitialization
2262BA1BA00BNA BC version read failReinitialization
2263BA1BB00BNA BC index set errorReinitialization
2264BA1BC00Failed to set BC Index infomation.Reboot the system!
2265BA20100Failed to operate shutter open.Reset the device
2266BA20200Failed to operate shutter open.Reset the device
2267BA21100Failed to operate shutter close.Reset the device
2268BA30100Failed to do ready-operation.Reset the device
2269BA31100Failed to do ready-operation.Reset the device
2270BA31600Failed to do ready-operation.Reset the device
2271BA32100Failed to do ready-operation.Reset the device
2272BA40100Failed to do ready-operation (Cassette).Reset the device
2273BA40200Failed to do ready-operation (Escrow).Reset the device
2274BA40300Failed to do ready-operation (Reject).Reset the device
2275BA40400Failed to do ready-operation (Bundle).Reset the device
2276BA40500Failed to do ready-operation.Reset the device
2277BA41100Failed to do ready-operation (Cassette).Reset the device
2278BA41200Failed to do ready-operation (Escrow).Reset the device
2279BA41300Failed to do ready-operation (Reject).Reset the device
2280BA41400Failed to do ready-operation (Bundle).Reset the device
2281BA41500Failed to do ready-operation.Reset the device
2282BA51100Failed to do cash-out operation (Bundle).Reset the device
2283BA51200Failed to do cash-out operation (Bundle).Reset the device
2284BA51300Failed to do cash-out operation (Bundle).Reset the device
2285BA52100Failed to do cash-in operation (Bundle).Reset the device
2286BA52200Failed to do cash-in operation (Bundle, Cassette).Reset the device
2287BA52300Failed to do cash-in operation (Bundle, Cassette).Reset the device
2288BA53100Failed to do cash-in operation (Bundle).Reset the device
2289BA60100Failed to separate the notes.Reset the device
2290BA60200Failed to separate the notes(BC).Reset the device
2291BA60300Failed to feed the notes (BNS101).Reset the device
2292BA60400Failed to separate the notes(Bundle).Reset the device
2293BA60500Failed to separate the notes.Reset the device
2294BA60600Failed to feed the notes.Reset the device
2295BA60800The error of the Gate operation.Reset the device
2296BA60900The error of the Gate operation.Reset the device
2297BA60A00The error of the Gate operation.Reset the device
2298BA60B00The error of the Gate operation.Reset the device
2299BA60D00Failed to feed the notes.Reset the device
2300BA61100Failed to do stack operation (Escrow).Reset the device
2301BA61200Failed to feed the notes (BNS104).Reset the device
2302BA61300Failed to do stack operation (Escrow).Reset the device
2303BA61400Failed to feed the notes.Reset the device
2304BA61500Failed to do stack operation (Cassette, Escrow, Reject).Reset the device
2305BA61800The error of the Gate operation.Reset the device
2306BA61900The error of the Gate operation.Reset the device
2307BA64100Failed to do Reject->Bundle operation.Reset the device
2308BA64200Failed to do Reject->Bundle operation.Reset the device
2309BA66100Failed to do Escrow->Reject operation.Reset the device
2310BA66200Failed to do Escrow->Reject operation.Reset the device
2311BA66300Failed to feed the notes.Reset the device
2312BA68100Failed to do Escrow->Retract operation.Reset the device
2313BA68200Failed to do Escrow->Retract operation.Reset the device
2314BA68300Failed to feed the notes.Reset the device
2315BA70100Failed to do Bundle->Retract operation.Reset the device
2316BA70200Failed to feed the notes.Reset the device
2317BA71100Failed to separate the notes(Bundle).Reset the device
2318BA71200Failed to feed the notes.Reset the device
2319BA72100Failed to separate the notes(Bundle).Reset the device
2320BA72200Failed to feed the notes.Reset the device
2321BA73100Failed to separate the notes(Bundle).Reset the device
2322BA73200Failed to feed the notes.Reset the device
2323BA73300Failed to feed the notes.Reset the device
2324BA74100Failed to feed the notes.Reset the device
2325BA74200Failed to feed the notes.Reset the device
2326BA74300Failed to do Escrow->Cassette operation.Reset the device
2327BA74400Failed to feed the notes.Reset the device
2328BA74500Failed to do Escrow->Cassette operation.Reset the device
2329BA74600Failed to do Escrow->Cassette operation.Reset the device
2330BA74700Failed to do Escrow->Cassette operation.Reset the device
2331BA80100Failed to do reject operation(Bundle is not empty).Reset the device
2332BA90100Failed to do cancel operation(Bundle is not empty).Reset the device
2333BA90200The error of the Gate operation.Reset the device
2334BA91100Failed to separate the notes(Bundle).Reset the device
2335BA91200Failed to separate the notes(Bundle).Reset the device
2336BAA0100Failed to do ready-operation.Reset the device
2337BAA0200Failed to do ready-operation.Reset the device
2338BAA0300Failed to do ready-operation.Reset the device
2339BC10100The error of cassette1 sensor.Reset the device
2340BC10200Failed to operate cassette1.Reset the deviceReset the device
2341BC10300Failed to operate cassette1.Reset the device
2342BC10400Failed to operate cassette1.Reset the device
2343BC10500Failed to stack notes to cassette1.Reset the device
2344BC10700Failed to stack notes to cassette1.Reset the device
2345BC10B00The cassette1 is full.Empty a cassette and Reset the device
2346BC10F00The cassette1 is full.Empty a cassette and Reset the device
2347BC20100The error of cassette2 sensor.Reset the device
2348BC20200Failed to operate cassette2.Reset the device
2349BC20300Failed to operate cassette2.Reset the device
2350BC20400Failed to operate cassette2.Reset the device
2351BC20500Failed to stack notes to cassette2.Reset the device
2352BC20700Failed to stack notes to cassette2.Reset the device
2353BC20B00The cassette2 is full.Empty a cassette and Reset the device
2354BC20F00The cassette2 is full.Empty a cassette and Reset the device
2355BDN0000Bill Acceptor, Failed to connect to communicateCheck if communication cable or com port is not connected.
2356BFEEE00The device is inoperable because a shutter jam error occurred during Cash-In transaction.Reset the device
2357BFFEE00The device is inoperable because a hardware error occurred during Cash-In transaction.Reset the device
2358BFFFD00The device is inoperable because the device is pulled out during Cash-In transaction.Reset the device
2359BFFFE00The device is inoperable because a communication error occurred during Cash-In transaction.Reset the device
2360BFFFF00The device is inoperable due to a hardware error.Reset the device
2361C000000A NON-EXISTING COMMAND IS RECEIVED FROM THE AP.1. Check the AP command or the contents of the test program command.
2362C001100Notes are detected on tray(CS2 Sensor) before dispensing1. Remove notes on CS2 sensor2. Clean CS2
2363C001200This error occurs at NS7 sensor dark in initializing process or initial preparation status of dispense process1. Remove the remaining note or dusts around the gate solenoid assembly
23642. Check if NS7 sensor bracket is bent
23653. Check if NS7 sensor cable and connector is not connected
23664. Replace NS7 sensor when NS7 Sensor is abnormal by testing sensor poll
2367C001300This error occurs at NS7 sensor dark in initializing process or initial preparation status of dispense process1. Remove the remaining note or dusts around the gate solenoid assembly
23682. Check if NS7 sensor bracket is bent
23693. Check if NS7 sensor cable and connector is not connected
23704. Replace NS7 sensor when NS7 Sensor is abnormal by testing sensor poll
2371C001400CS4A sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
23722. Clean CS4A
2373C001500CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
23742. Clean CS2 and CS4A
2375C001600This error occurs at NS7 and NS3A sensor dark in initializing process or initial preparation status of dispense processThe same as C0012 and C0014 troubleshooting
2376C001700This error occurs at NS7 and NS3A sensor dark in initializing process or initial preparation status of dispense processThe same as C0012 and C0014 troubleshooting
2377C001800CS4B sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
23782. Clean CS4B
2379C001900CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
23802. Clean CS2 and CS4B
2381C001A00This error occurs at NS3B sensor dark in initializing process or initial preparation Status of dispense processThe same as C0018 troubleshooting
2382C001B00This error occurs at NS3B sensor dark in initializing process or initial preparation Status of dispense processThe same as C0018 troubleshooting
2383C001C00CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
23842. Clean CS4A and CS4B
2385C001D00CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
23862. Clean CS2, CS4A and CS4B
2387C001E00This error occurs at NS7, NS3A and NS3B sensor dark in initializing process or initial preparation status of dispense processThe same as C0012, C0014 and C0018 troubleshooting
2388C001F00Perceive CS2, CS3, CS4A and CS4B Dark1. Sensor Dark Error
23892. This Error occurs at sensor dark in initialize process or initial preparation status of dispense process
23903. Check jam or connection status of each sensor
2391C001Y00Cash Dispenser Unit sensor cover 1 Y s a hexadecimal of the covered sensor. (from 1 to F)3rd bit : CS4B2nd bit : CS4A0th bit : CS2 Ex) 'C0015' ; CS2, CS4A covered Occurs before or after initialization and dispensing notes.1. Check if ther are notes. If so, remove them. 2. Check if cable is cut or the connector is wrongly inserted. 3. Check logic related to the sensor of the Cash Dispenser Unit board.
2392C002100CS1A sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
23932. Clean CS1A
2394C002200This error occurs at NS2Bsensor dark in initializing process or initial preparation status of dispense process1. Remove the remaining note or dusts around NS2B sensor
23952. Check if NS2B sensor cable and connector is not connected
23963. Replace NS2B sensor when NS2A Sensor is abnormal by testing sensor
2397C002300CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
23982. Clean CS1A and CS1B
2399C002800CS13 sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
24002. Clean CS13
2401C002900CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
24022. Clean CS1A and CS13
2403C002A00CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
24042. Clean CS1B and CS13
2405C002B00CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
24062. Clean CS1A, CS1B and CS13
2407C002Y00Cash Dispenser Unit sensor covered 2 Y s a hexadecimal of the covered sensor. (from 1 to F)3rd bit : CS131st bit : CS1B0th bit : CS1A Ex) 'C0023' ; CS1A, CS1B covered Occurs before or after initialization and dispensing notes. 23 22 21 20 CS13 CS1B CS1. Check if there are notes. If so, remove them.
24082. Check if cable is cut or the connector is wrongly inserted.
24093. Check logic related to the sensor of the Cash Dispenser Unit board.
2410C003000Cash Dispenser Unit main motor failure Occurs during initialization. Occurs before notes are dispensed.1. Check the main motor of the Cash Dispenser Unit.
24112. Check CS8 sensor.
24123. Check if cable is cut or the connector is wrongly inserted.
24134. Check logic relatd to the motor of the Cash Dispenser Unit board.
2414C003100Gate solenoid echo error Occurs during initialization. Occurs before notes are dispensed.1. Check if cable is cut or the connector is wrongly inserted in the gate solenoid. 2. Check the gate solenoid. 3. Check logic of the gate solenoid in the Cash Dispenser Unit board.
2415C003200CDU Outlet Solenoid Echo Error
2416C003300CDU Checksum Error
2417C003400Double detect module failure 11. Check if there are notes in the double detect module.
24182. Check CS5 sensor.
24193. Check the double detect slit.
24204. Check the double detect lever.
24215. Check logic related to double detect in the Cash Dispenser Unit board.
2422C003500Double detect module failure 21. Check if there are notes in the double detect module.
24232. Check CS5 sensor.
24243. Check the double detect slit.
24254. Check the double detect lever.
24265. Check logic related to double detect in the Cash Dispenser Unit board.
2427C003600CS13, CS2 covered befor initialization1. Check if there are notes. If so, remove them.
24282. Check if cable is cut or the connector is wrongly inserted.
24293. Check logic of CS13 and CS2 sensors in the Cash Dispenser Unit board.
2430C003700Double detection sensor (CS5) covered Occurs while notes are being dispensed.1. Check CS5 ? pollution, cable cutting, wrong insertion of connectors, etc.
24312. Check logic related to CS5 in the Cash Dispenser Unit board.
2432C003800SRAM check error
2433C003900Gate operation detection sensor (CS3) Error Occurs during initialization. Occurs before notes are dispensed.1. Check if CS3 is polluted.
24342. Check the position of the gate solenoid.
24353. Check if cable is cut or the connector is wrongly inserted.
24364. Check logic related to CS3 of the Cash Dispenser Unit board.
2437C003A00Request to display four or more notes.1. Issue the command decrease the number of bills to four or less in the Control Electronics.
2438C003B00CS15A,15B sensor covered Occurs during initialization.1. Check if there are notes. If so, remove them.
24392. Check CS15A and 15B sensors ? pollution, cable cutting, wrong insertion of connectors, etc.
24403. Check logic related to CS15 of the Cash Dispenser Unit board.
2441C003C00No cassette before cassette 1's separation-return1. This Error occurs in miss existence of cassette at demanding dispense command through cassette 1
24422. Check CS7 sensor or reinstall cassette 1
2443C003D00Set up cassette on doing cassette 1's separation-return1. This Error occurs by being fell down cassette 1 during withdrawal process
24442. Reinstall cassette 1
2445C003E00Perceive CS15A Dark1. Check CS15A sensor or if being jammed in front of CS15A sensor on entrance of cassette
24462 before initialize or dispense process
2447C003F00Perceive CS15A and CS15B Dark1. Check CS15A and CS15B sensor or if being jammed in front of CS15A and CS15B sensor on entrance of cassette
24482 before initialize or dispense process
2449C004000The cassette was removed while notes were dispensed.1. Check if the cassette has been normally installed.
24502. Check if CS7 (micro switch) can be completely pressed while the cassette is installed.
24513. Check if cable is cut or a connector is wrongly installed in CS7 connector.
2452C004100The machine tried to dispense notes five times or more.1. Check the status of the note.
24532. Check if the note type on the index set by the Control Electronics matches with the actual note type.
2454C004200Note jam Number of requested notes > Number of notes passing CS13 Occurs after notes are dispensed.1. Check if there are notes in the return path. If so, remove them.
24552. Check CS13.
24563. Check logic related to CS13 of the Cash Dispenser Unit board.
2457C004300Ten or more notes are rejected in one transaction. Occurs while notes are being dispensed.1. Check status of the note.
24582. Check the two-sheet detection sensor.
24593. Check if the note type on the index set by the Control Electronics matches with the actual note type.
2460C004400Five consecutive rejections in one transaction. Occurs while notes are being dispensed.1. Check the status of the note.
24612. Check the two-sheet detection sensor.
24623. Check if the note type on the index set by the Control Electronics matches with the actual note type.
2463C004500More note than requested were dispensed. Number of requested notes < Number of notes passing CS13 Occurs while notes are being dispensed.1. Check the number of dispensed notes and the status of notes.
24642. Check CS13.
24653. Check logic related to CS13 of the Cash Dispenser Unit board.
2466C004600Program error
2467C004700Cash cassette1 Misfeed
2468C004800Dispense command error(wrong count)
2469C004900Request to dispense 0 note. Command error in the Control Electronics control partThe Control Electronics revises and reissues the command.
2470C004A00Note jam CS1A,B ~ CS4A,B Note Passting Time >= 400ms CS4A,B~ CS13 Note Passting Time >= 500ms Occurs while notes are being dispensed.Check if there are notes in the return path. so, remove them.
2471C004B00Three or more consecutive rejection. Occurs while notes are being dispensed.1. Check the status of the note.
24722. Check if the note type on the index set by the Control Electronics matches with the actual note type.
2473C004C00The number of dispensed notes does not match. Number of notes passing CS13 <> Number of notes passing CS1A,1B Occurs after notes are dispensed.1. Check the number of dispensed notes.
24742. Check if the gate normally functions.
2475C004D00The cassette has not been installed before notes were dispensed. Occurs before notes are dispensed.1. Check if the cassette has been normally installed.
24762. Check if CS7 (micro switch) is completely presed while the cassettes is installed.
24773. Check if cable is cut or a connector is wrongly installed in CS7.
24784. Check logic related to CS7 of the Cash Disp
2479C004E00The number of dispensed notes does not match. Number of requested notes > Number of notes dispensed and reported to the Cash Dispenser Unit The Control Electronics checks after notes are dispensed.1. Check the number of dispensed notes.
24802. Perform a unit test on the Cash Dispenser Unit.
2481C004F00The number of dispensed notes does not match. Number of requested notes < Number of notes dispensed and reported to the Cash Dispenser Unit The Control Electronics checks after notes are dispensed.1. Check the number of dispensed notes.
24822. Perform a unit test on the Cash Dispenser Unit.
2483C005000The power is cut while notes are being dispensed. The Control Electronics checks.1. Check the number of dispensed notes.
24842. Check if there are notes in the return path. If so, remove them.
2485C005100Request to dispense 150 or more notes. Control command error in the Control Electronics1. The Control Electronics revises and reissues the command.
2486C005200CS1A,1B sensor covered. Occurs after notes are dispensed.1. Check if there are notes in the return path. If so, remove them.
24872. Check CS1A and 1B sensors.
24883. Check logic related to CS1A and 1B of the Cash Dispenser Unit board.
2489C005300CDU double detect module failure 4(During dispensing)
2490C005400CS1 Sensor table search error
2491C005500Outlet sensor (CS13) senses the length of the note. Occurs while notes are being dispensed.1. Check the status of the note.
24922. Check CS13.
24933. Ceck the main motor speed.
24944. Check if the note type on the index set by the Control Electronics matches with the actual note type.
2495C005600The gate position sensor (CS3) detects an incorrect position while the notes are being discahrged.1. Check the gate solenoid.
24962. Check CS3.
24973. Check related logic of the Cash Dispenser Unit board.
2498C005700Cassette information is not properly setSet information of Cash Dispenser Unit if error is not cleared after power Off/On.
2499C005800RJ BIN2 right position detect
2500C005900Initial jam time error
2501C005A00Cash cassette 1 removed prior to dispense1. Set cassette again
25022. Check CS17(NS16)
25033. Check related logic of Cash Dispenser Unit board.
2504C005B00Cash cassette 2 Misfeed
2505C005C00RJ BIN2 note detect error (CS14)
2506C005D00Double-pick continuously detected 3 timesCheck double detect sensor
2507C005E00Dispense command size check errorDownload new EP software.
2508C005F00Dispense command error1. Check AP software
25092. Download new EP software.
2510C006000Dispensing command size check error
2511C006100CS31A,CS31B detect after MOTER on before dispensing
2512C006200Reserved for Half-light Test Sensor Error
2513C006300CS31A,CS31B detect after dispensing
2514C006400Reserved for Half-light Test Sensor Error
2515C006500Reserved for Half-light Test Sensor Error
2516C006600Reserved for Half-light Test Sensor Error
2517C006700Reserved for Half-light Test Sensor Error
2518C006800Reserved for Half-light Test Sensor Error
2519C006900Reserved for Half-light Test Sensor Error
2520C006A00Dispensing time out error from CS15 to CS4
2521C006B00CS31A,CS31B detect during initialize
2522C006C00Reserved for Half-light Test Sensor Error
2523C006D00Reserved for Half-light Test Sensor Error
2524C006E00Reserved for Half-light Test Sensor Error
2525C006F00Reserved for Half-light Test Sensor Error
2526C006Y00Cash Dispenser Unit sensor half-light error 1 Y is a hexadecimal of the error sensor. (from 1 to F) 3rd bit : CS4B2nd bit : CS4A0th bit : CS21. Check if related sensors are polluted.
25272. Check related logic of the Cash Dispenser Unit board.
2528C007000CS41A,CS41B detect before dispensing
2529C007100Exceed limited total 200 notes
2530C007200CS41A,CS41B detect after MOTOR ON
2531C007300CS41A,CS41B detect after dispensing
2532C007400Reserved for Half-light Test Sensor Error
2533C007500Reserved for Half-light Test Sensor Error
2534C007600Reserved for Half-light Test Sensor Error
2535C007700Reserved for Half-light Test Sensor Error
2536C007800Reserved for Half-light Test Sensor Error
2537C007900Reserved for Half-light Test Sensor Error
2538C007A00Dispensing time out error from CS15 to CS4
2539C007B00CS31A,CS31B detect error during initialize
2540C007C004 Cassette misfeed error
2541C007D004Cassette taken out before dispensing
2542C007E00Reserved for Half-light Test Sensor Error
2543C007F00Reserved for Half-light Test Sensor Error
2544C007Y00Cash Dispenser Unit sensor half-light error 2 Y is a hexadecimal of the error sensor. (from 1 to F) 3rd bit : CS131st bit : CS1B0th bit : CS1AEx'C0073',CS1A,CS1B Error1. Check if related sensors are polluted.
25452. Check related logic of the Cash Dispenser Unit board.
2546C008000CS15A,CS15B detect before dispensing
2547C008100CS15A,CS15B detect after MOTOR ON
2548C008200Shutter open error (CS10) Occurs while the shutter is being opened.1. Check if the shutter normally operates and the status of CS10 when the shutter is open.
25492. Check CS10.
25503. Check logic related to CS10 of the Cash Dispenser Unit board.
2551C008300Stacker note detection sensor (CS9) covered. Occurs before initiazliation and notes are dispensed.1. Check if there are notes in the stacker. If so, remove them.
25522. Check CS9.
25533. Check logic related to CS9 of the Cash Dispenser Unit board.
2554C008400Shutter close error (CS11) Occurs while the shutter is being closed.1. Check if the shutter normally operates and status of CS22 when the shutter is closed.
25552. Check CS22.
25563. Check logic related to CS11 of the Cash Dispenser Unit board.
2557C008F00CS13 sensor detects the notes with hole1. Initialize Cash Dispenser (CDU).
25582. Remove the holed note on CS13.
2559C009000Total count of withdrew sheets > Total count of passed sheets through cassette entrance (In case of check)1. Check count and unusual status
2560C009100Reject skew check
2561C009200Reject irregular space check
2562C009300Reject irregular horizontal length check
2563C009400Reject irregular vertical length check
2564C009500Reject two sheets of check
2565C009600Reject half part of check
2566C009700Irregular separation of check
2567C009800CIU(check) sensor Error1. Check CS31A and CS31B sensor or if being jammed in front of CS31A and CS31B sensor on entrance of cassette 3 before initialize or dispense process
2568C009900CIU(check) response timeout Error
2569C009A00Dispensing time out error from CS31 to CS4Dispensing time out error from CS31 to CS4
2570C009B00Perceive CS31A and CS31B Dark (or CS31A Dark)Check CS31A sensor or if being jammed in front of CS31A sensor on entrance of cassette 3 before initialize or dispense process
2571C009C00Perceive CS31B DarkCheck CS31B sensor or if being jammed in front of CS31B sensor on entrance of cassette 3 before initialize or dispense process
2572C009D00No cassette before dispensing from 3 cassetteNo cassette before dispensing from 3 cassette
2573C009E00Set up cassette on doing cassette 3's separation-returnReinstall cassette
2574C009F003Cassette misfeed error
2575C00A000TS103 in lower part of tray jammedCheck sheet jammed or Dark by tray stopper
2576C00A100Retract box closed (Perceive CS64 Dark)Open cover of retract box
2577C00A200Throat feed timeout (Delivery jam): TS104/105 ~ TS101Check belt in normal close adherence status
2578C00A300Shutter cam regular position timeout (TS005)Control camera to proper position or change camera
2579C00A400Reserved
2580C00A500Reserved
2581C00A600Retract cassette full, CS56 sensor blocked
2582C00A700Tray Stack position change failure (Tray Lift Cam ? TS001)1. Check cash jammed
25832. Check tray sensor (TS001, TS002 and TS003)
2584C00A800Tray Delivery position change failure (Tray Lift Cam ? TS002)1. Check cash jammed
25852. Check tray sensor
25863. Check connection status of motor, possibly installed in opposite order
2587C00A900Sheet discharge Error (Separation-return)
2588C00AA00This error occurs by setting the abnormal information on note1. Initialize after power off-on
25892. Check CDU firmware ROM version and upgrade it, or re-download
25903. Replace CDU Board with a new one
2591C00AB00Note has been detected on the path before the Cash Dispenser Unit initializing.1. Remove the jammed note on the path.
25922. Check if the sensor is polluted.
25933. Check if cable is cut or the connector is wrongly inserted.
25944. Check logic related to the sensor in the Cash Dispenser Unit board.
2595C00AC00Notes detected on the path while initializing CDU.
2596C00AD00Perceive TS102 Dark on doing delivery commandRemove cash in throat (TS101, TS102 and TS106) and retry
2597C00AE00No perception of sheet before delivery or retract commandSupply cash
2598C00AF00Life test command Error1. Abnormal data occurred in SP or test program
25992. Check communication status
2600C00B000Shutter open Error during dischargingThis Error occurs in shutter opened by force during discharging
 
2601C00C100Perceive cassette 1's encoder sensor
2602C00C200Perceive cassette 2's encoder sensor
2603C00C300Perceive cassette 3's encoder sensor
2604C00C400Perceive cassette 4's encoder sensor
2605C00C700CS12 is Dark while initializing or dispensing (NH2100T)Check the sensor
2606C00C800CS14 is Dark while initializing or dispensing (NH2100T)Check the sensor
2607C00C900CS14 is Dark while initializing or dispensing (NH2100T)Check the sensor
2608C00CA00Perceive TS101 Dark before delivery command
2609C00CB00Perceive TS102 Dark before delivery command
2610C00CC00Perceive TS106 Dark before delivery command
2611C00CD00Perceive TS101 Dark after end dispense command
2612C00CE00Perceive TS102 Dark after end dispense command
2613C00CF00Perceive TS106 Dark after end dispense command
2614C00D000CS13 ~ CS12 Sensor Timeout[Jam] (NH2100T)Check the sensor
2615C00D100CS12 ~ CS14 Sensor Timeout[Jam] (NH2100T)Check the sensor
2616C00D200Throat feed timeout (Delivery jam): TS106 clear fail
2617C00D300Sheets remained in tray on throat Feeding (TS104/TS105) 1
2618C00D400Sheets remained in tray on throat Feeding (TS101)
2619C00D500Sheets remained in tray on throat Feeding (TS104/TS105) 2
2620C00D600Tray Retract position change failure (Tray Lift Cam ? TS002)
2621C00D700Tray sensor Error (TS001, TS002, TS003)
2622C00D800Perceive CS41A and CS41B DarkCheck CS41A and CS41B sensor or if being jammed in front of CS41A and CS41B sensor on entrance of cassette 4 before initialize or dispense process
2623C00D900Compulsive initialization by TS101/TS102/TS106 and TS104/TS105 Dark is impossible
2624C00DA00Compulsive initialization by TS101 and TS102 Dark is impossible
2625C00DB00Perceive CS41A DarkCheck CS41A sensor or if being jammed in front of CS41A sensor on entrance of cassette 4 before initialize or dispense process
2626C00DC00Perceive CS41B DarkCheck CS41B sensor or if being jammed in front of CS41B sensor on entrance of cassette 4 before initialize or dispense process
2627C00DD00No cassette before cassette 4's separation-returnCheck CS43 sensor or reinstall cassette in normal condition
2628C00DE00Set up cassette on doing cassette 4's separation-returnReinstall cassette
2629C00DF00Feed missed from cassette 4Check remained cash in cassette
2630C00E000NS2A, NS2B darkCheck NS2
2631C00E100NS4 darkCheck NS4
2632C00E200CS15A and CS15B Dark-Light test Error1. This Error occurs in abnormal condition found on CS15A and CS15B after sensor Dark-Light test
26332. Check connection status of sensor or change sensor
2634C00E300CS31A and CS31B Dark-Light test Error1. This Error occurs in abnormal condition found on CS15A and CS15B after sensor Dark-Light test
26352. Check connection status of sensor or change sensor
2636C00E400CS31A and CS31B Dark-Light test Error1. This Error occurs in abnormal condition found on CS31A and CS31B after sensor Dark-Light test
26372. Check connection status of sensor or change sensor
2638C00E600CS41A and CS41B Dark-Light test Error1. This Error occurs in abnormal condition found on CS41A and CS41B after sensor Dark-Light test
26392. Check connection status of sensor or change sensor
2640C00E700TS103, TS104 and TS105 Dark-Light test Error1. This Error occurs in abnormal condition found on TS103, TS104 and TS105 after sensor Dark-Light test
26412. Check connection status of sensor or change sensor
2642C00E800TS101, TS102 and TS106 Dark-Light test Error1. This Error occurs in abnormal condition found on TS101, TS102 and TS106 after sensor Dark-Light test
26432. Check connection status of sensor or change sensor
2644C00F000Operation impossible by jam on compulsive restore for sheets in tray clearing
2645C00F100Operation impossible by jam on compulsive restore for sheets in throat clearing
2646C00F200Sheets remained in tray after end dispense command (TS104/TS105 Dark)
2647C00F300TS102 sheets jammed during reserve command
2648C00F400TS102 sheets jammed during retract command
2649C00F500TS106 sheets jammed during retract command
2650C00F600TS101 sheets jammed during reserve command
2651C00F700Operation impossible by TS102 Dark during reserve command
2652C00F800Notes remained on tray and throat simultaneously.
2653C00F900Abnormal notes taking while deliverying.
2654C00FF00Detected Sensor blocking before Reject CSTCheck Retract/Reject Cassette Sensor
2655C099900Recevie to undefined command
2656C101000CDU Can't Dispense (Check The Cassette)Check All Cassette Status
2657C112000The checks are remained on the ALG part (AAS02, AAS03, AAS08) after finishing BCA initialization
2658C112100The checks are remained on the Main 1 delivery part (recog) after finishing BCA Initialization.
2659C112200The checks are remained on the Main 2 delivery part (escrow? receiving part) after finishing BCA Initialization
2660C112300The checks are remained on the entry of the reject part after finishing BCA Initialization.
2661C112400The checks are remained on the Stack Box part after finishing BCA Initialize
2662C113000The checks are remained on the ALG part after finishing BCA retract
2663C113100The checks are remained on the Main 1 delivery part (recog) after finishing BCA retract.
2664C113200The checks are remained on the Main 2 delivery route (escrow->receiving part) after finishing BCA retract.
2665C117800Unusual completion of receiving Box operation during receiving, and the checks are remained on the Main 2 delivery route (FS04).
2666C119100The number of must-do in receiving mismatch from the completed number in receiving
2667C11A000Failed to finish going the right position of the INK Motor before operating retract
2668C11A200Failed to finish going the right position of the Receiver box motor before operating retract.
2669C11B100Failed to clear operating Bundle part before initializing.
2670C11B200Failed to feed the uncollected checks by customers during doing operation.
2671C11B400Failed to finish initializing escrow
2672C11B500Failed to finish operating escrow part
2673C11B900Failed to finish operating reject part
2674C11bA00Failed to finish operating Escrow before doing operation.
2675C11bB00Escrow Initial completion time out after doing operation.
2676C141000Unusual completion of Escrow Initial after doing operation.
2677C142000Reject completion time out during doing operation.
2678C150100The error of initializing the escrow part during retracting the uncollected checks.
2679C150200The error of doing stack initial operation during retracting the uncollected checks
2680C150300The error of doing INK motor initial operation during retracting the uncollected checks.
2681C171000The error of going right position on the INK motor delivery part before doing flush-all operation
2682C191000The checks are remained on the ALG part (AAS06, AAS07, AAS08, AAS09,AAS10) sensor before doing operation.
2683C191100The checks are remained on the sensor of ALG starting completion before doing operation. (FDS10)
2684C191200The checks are remained on the entry of the reject part (FDS05) before doing operation.
2685C191300The checks are remained on the Recog part (FDS01, FDS11) before doing operation.
2686C191400The checks are remained on the entry part of (recog?escrow) (FDS17, FDS06, ESS04) before doing operation.
2687C191500The checks are remained on the Main2 delivery part (escrow?receiving) (FDS02, FDS03, FDS04, BOS12) before doing operation.
2688C191600The checks are remained on the entry of receiver part (BOS05, BOS06) before doing operation.
2689C191700The checks are remained on the entry of the reject part of (FDS05) before doing operation.
2690C191800The checks are remained on the Recog part of (FDS01, FDS11) before doing operation.
2691C191900The checks are remained on the entry part of (recog?escrow) (FDS17, FDS06, ESS04) before doing operation.
2692C191A00The checks are remained on the Main2 delivery part (escrow ? receiving ) (FDS02, FDS03, FDS04, BOS12) before doing operation.
2693C191B00The checks are remained on the entry of the receiver part of (BOS05, BOS06) before doing operation.
2694C192000The checks are remained on the entry of the reject part of (FDS05) before doing operation.
2695C192100The checks are remained on the Recog part of (FDS01, FDS11) before doing operation.
2696C192200The checks are remained on the entry part of (recog ? escrow) (FDS17, FDS06, ESS04) before doing operation.
2697C192300The checks are remained on the Main2 delivery part (escrow ? receiving ) (FDS02, FDS03, FDS04, BOS12) before doing operation.
2698C192400The checks are remained on the entry of receiver part (BOS05, BOS06) before doing operation.
2699C195000Failed to do bundle init, reject init during doing operation
2700C197000Failed to do ESCROW MODE Reset after doing operation
2701C210100Failed to do the ALG Up/Down Roller Up operation
2702C220000There are no checks on the bundle part despite of receiving pick up command
2703C220300ALG Up/Down Roller fails to go right position downward.
2704C220400ALG Up/Down Roller fails to go right position downward.
2705C220500ALG Up/Down Roller fails to go right position downward.
2706C223400The checks failed to move to the first Roller during separating the bundle part. (AAS02)
2707C224000Failed to move to the Alignment position during ALG operation (AAS08)
2708C225000The checks failed to move to the first Roller during separating the bundle part. (AAS01)
2709C310000The checks failed to reach to the RECOG Entry sensor(FDS01) during doing operation.
2710C311000Jam on the RECOG entry sensor(FDS01) during doing operation
2711C312000Jam on the ESCROW entry sensor(FDS06) after finishing the operation
2712C313000The checks failed to reach to the ESCROW entry sensor(FDS06) after finishing the operation
2713C440000Jam at the RECOG entry part during doing operation (FDS01)
2714C440100Jam at the PRT entry part during doing operation (FDS02)
2715C440200Jam on the second delivery route during doing operation (FDS03)
2716C440300Jam on the second delivery route during doing operation (FD04)
2717C440400Jam on the REJECT Entry part during doing operation (FDS05)
2718C440500Jam on the ESCROW Entry part during doing operation (FDS06)
2719C440600Jam on the RECOG OUTRET Entry part during doing operation (FDS10)
2720C440700Jam on the RECOG part during doing operation (FDS11)
2721C440800Jam on the ESCROW Entry part during doing operation (FDS17)
2722C440900Jam at the starting point of the STACK operation during doing operation (BOS05)
2723C440A00Jam at the RETRACT entry art during doing operation (BOS06)
2724C440B00Jam at the STACK entry art during doing operation (BOS12)
2725C445000Jam at the RECOG entry part during doing operation (FDS01)
2726C445100Jam at the PRT entry part during doing operation (FDS02)
2727C445200Jam on the second delivery route during doing operation (FD03)
2728C445300Jam on the second delivery route during doing operation (FD04)
2729C445400Jam on the REJECT Entry part during doing operation (FDS05)
2730C445500Jam on the ESCROW Entry part during doing operation (FDS06)
2731C445700Jam on the RECOG part during doing operation (FDS11)
2732C445800Jam on the ESCROW Entry part during doing operation (FDS17)
2733C445900Jam at the starting point of the STACK operation during doing operation (BOS05)
2734C445A00Jam on the RETRACT Entry part during doing operation (BOS06)
2735C445B00Jam on the STACK Entry part during doing operation (BOS12)
2736C447000Jam on the RECOG Entry part during doing operation (FDS01)
2737C447100Jam on the PRT Entry part during doing operation (FDS02)
2738C447200Jam on the second delivery route during doing operation (FDS03)
2739C447300Jam on the second delivery route during doing operation (FDS04)
2740C447400Jam on the REJECT entry part during doing operation (FDS05)
2741C447500Jam on the ESCROW entry part during doing operation (FDS06)
2742C447600Jam on the RECOG OUTRET entry part during doing operation (FDS10)
2743C447700Jam on the RECOG part during doing operation (FDS11)
2744C447800Jam on the Escrow entry during doing operation (FDS17)
2745C447900Jam at the starting point of Stack operation during doing operation. (BOS05)
2746C447A00Jam on the Retract entry during doing operation. (BOS06)
2747C447B00Jam on the Stack entry during doing operation. (BOS12)
2748C500300The error of the Stack Gate operation ( PULL )
2749C501300The error of the Stack Gate operation (RELEASE)
2750C501500Solenoid fails to go right position during retract operation.
2751C520500The check are remained on the BOS05 before moving to base position of Stack Box
2752C550100Failed to do ready-operation of STACK BOX BIN1
2753C550200Failed to do ready-operation of STACK BOX BIN2
2754C550300Failed to move to the Stop position of STACK BOX BIN1
2755C550400Failed to move to the Stop position of STACK BOX BIN2
2756C561000The checks exist when checking the BOS05 right before receiving operation.
2757C561200The checks failed to reach at the delivery route during receiving operation (FDS04)
2758C561400Jam on the way of delivering during receiving operation(FDS04)
2759C561600Jam on the way of delivering during receiving operation(BOS12)
2760C561800The checks failed to reach at the position of the stack entry during receiving operation(BOS05)
2761C562000STACK BOX BIN1 ready position error
2762C562200STACK BOX BIN1 stop position error
2763C562400STACK BOX BIN2 ready position error
2764C562600STACK BOX BIN2 stop position error
2765C562800The checks are remained on position of the stack entry after finishing receiving the checks
2766C602000Jam on the way of delivering during reject operation
2767C61A000In case that the maximum acceptance of the checks goes over than the value of ESCROW MAX during receiving the entry command
2768C691000scan to Reject (direction of scanning). The checks failed to reach at the RECOG entry part during doing operation.
2769C692000scan to Reject (direction of scanning) Jam occurs at the entry of RECOG part during running the operation
2770C693000scan to Reject (direction of rejecting). The checks cannot reach at the entry of REJECT part during running the operation
2771C694000scan to Reject (direction of rejecting). Jam occurs at the entry of REJECT part during running the operation
2772C696000Failed to finish the operation at the entry of RECOG during reject moving about failure of the checks alignment
2773C697100Jam occurs at the entry of RECOG during reject moving about failure of the checks alignment
2774C6C1000Failed to finish operating INK motor before running
2775C6C2000Failed to operate the delivering position of INK motor before running
2776C6C3000Failed to operate the delivering position of INK motor before running
2777C700200Failed to REJECT STAGE DOWN
2778C700300Failed to operate REJECT STAGE UP
2779C700400The error of REJECT STAGE sensor
2780C700500Reject ? Failed to Bundle operation
2781C700600Reject ? Failed to Bundle operation
2782C700700Failed to enter the Reject part
2783C700800Failed to enter the Reject part
2784C701000Reject ? Failed to Bundle operation
2785C712000File Create failCheck CDU File, create fail
2786C712100File read failCheck CDU File, read fail
2787C712200File write failCheck CDU File, write fail
2788C712300File close failCheck CDU File, close fail
2789C712400File delete failCheck CDU File, delete fail
2790C712500File copy failCheck CDU File, copy fail
2791C712600File directory create failCheck CDU File, directory create fail
2792C719000Exchange ActiveContact to Software engineers
2793C719100Exchange is Not activeContact to Software engineers
2794C719200CashIn StateContact to Software engineers
2795C719300Is not Cash In stateContact to Software engineers
2796C719400Invalid Cash Unit IDContact to Software engineers
2797C719500CST ID is wrongContact to Software engineers
2798C719600Cash Unit count is wrongContact to Software engineers
2799C71A000Invalid denominationContact to Software engineers
2800C71A100Invalid CurrencyContact to Software engineers
2801C71A200Not dispensableContact to Software engineers
2802C71A300Too many billsContact to Software engineers
2803C71A400Too many coinsContact to Software engineers
2804C71A500Invalid Mix NumberContact to Software engineers
2805C71B000No billsCheck Stacker
2806C71C000Not Support CommandContact to Software engineers
2807c740000Not defined error
2808c744700Failure on taking out note from 1st cassette even though there remain lots of notes.Check cassette (1st)
2809c745B00Failure on taking out note from 2nd cassette even though there remain lots of notes.Check cassette (2nd)
2810C747C00Failure on taking out note from 1st cassette even though there remain lots of notes.Check cassette (4th)
2811c749f00Failure on taking out note from 3rd cassette even though there remain lots of notes.Check cassette (2nd)
2812C810100The checks are remained before/after operating Escrow
2813C810200Escrow detects Tape End
2814C811100The checks are remained before/after operating Escrow
2815C811200The checks are remained before/after operating Escrow
2816C812100The checks are remained before/after operating Escrow
2817C812200Detecting Tape Start during operating Escrow Rewind.
2818C813100The checks are remained before/after operating Escrow
2819C813200The checks are remained before/after operating Escrow
2820C820100The checks are remained before/after operating Escrow
2821C820200Escrow detects Tape End
2822C820300Escrow detects checks full
2823C820400The checks are remained before/after operating Escrow
2824C820500The checks are remained before/after operating Escrow
2825C821100The checks are remained before/after operating Escrow
2826C821200The checks are remained before/after operating Escrow
2827C821300Escrow detects Tape End
2828C821400Escrow detects checks full
2829C830100The checks are remained before/after operating Escrow
2830C830200The checks are remained before/after operating Escrow
2831C830300The checks are remained before/after operating Escrow
2832C831100The checks are remained before/after operating Escrow
2833C831200The checks are remained before/after operating Escrow
2834C831300The checks are remained before/after operating Escrow
2835C831400The checks are remained before/after operating Escrow
2836C840000Failed to detect the Escrow Tape
2837C850000Failed to detect the Escrow Tape
2838C860100The checks are remained before/after operating Escrow
2839C860200Failed to detect the Escrow Tape
2840C871100The checks are remained before/after operating Escrow
2841C871200The checks are remained before/after operating Escrow
2842C880000The checks are remained before/after operating Escrow
2843C890100Failed to detect the Escrow Tape
2844C890200The checks are remained before/after operating Escrow
2845C890300The checks are remained before/after operating Escrow
2846C900100The delivering roller with low-speed failed to operate upward/downward
2847C900200The delivering part with low-speed failed to operate upward or failed to recovery operation.
2848C900300The delivering part with low-speed fails to operate downward or failed to recovery operation.
2849C900400The error of shutter sensor
2850C900500Failed to operate shutter open
2851C900600Failed to operate shutter close.
2852C900700The error of Bill press Roller operation
2853C900800The error of Bill press delivering position
2854C900900The error of Bill Press separation position
2855C900A00The error of Bill press are remained position
2856C900B00The error of Bill press reject position
2857C900C00Failed to finish operating during MODUSI pick-up-Back(BDS08, BDS09 )
2858C900D00MODE reset or the error of“the remained checks exists”during checking the are remained
2859C900E00Failed to feed the check
2860C900F00Failed to move to the position of separating the check
2861C901000Failed to discharge the checks, or failed to recovery
2862C901100Failed to separate the checks, or the checks are remained.
2863C901500Failed to make a retry during separating
2864C901700Reject ? Failed to finish delivering the bundle check
2865C903000The checks fails to reach the location of BDS09,BDS08 separation sensor because of failure of separation during bundle back operation
2866C980000Failed to finish moving to the position of separating the bundle check during multi scan.
2867C980200Failed to finish moving to the position of separating the bundle check during multi scan.
2868C980400Failed to finish moving to the position of separating the bundle check during picking up.
2869C9CA000Bundle separation is finished up with an error
2870C9CB000Time out during picking up for 20 minutes
2871CANCE00Surcharge Cancel.Customer has canceled the transaction at surcharge.
2872CC01000A check can not move to location of waiting for Bundle separation.
2873CC02000Failed to feed the Bundle check
2874CC32000Scan process does not make separation of the checks or aligning.
2875CC33000Scan image does not transfer for 120 seconds.
2876CC61100Failed to check the remaining information.
2877CDN0100No response detected after sending commandCheck cable and connection between the CE and dispenser.
2878CDN0F00No response detected after sending commandCheck cable and connection between the CE and dispenser.
2879CDN1000No Response after send command
2880CDN1100No Response after 3 retry of command
2881CDN1200No Response between ENQ-ACK after 5 retry of ENQ
2882CDN1300No Response after 5 retry because of timeout between STXBCC interval
2883CDNXX00Cash Dispenser Unit connection failure Control Electronics<-> Cash Dispenser Unit communiation error1. Check if the communication cable between the Control Electronics and the Cash Dispenser Unit is cut and the connector is wrongly inserted.
28842. Check logic related to communicationb between the Control Electronics and the Cash Dispenser Unit board.
2885CXX4700Miss-feed No passing note is detected by CS1A and 1B sensors after the note is dispensed.1. Check the note-setting status in the cassette.
28862. Check CS1A and 1B sensors.
2887CXX5B002nd cassette misfeed error1. Check if the separation motor is normal.
28882. Check cassette #1 is empty.
2889CXX9F003rd cassette misfeed error1. Check note empty
28902. Check pick-up module in cassette #3
2891D000000Unauthorized usageCall your service personnel.
2892D000100Error while modem initializingCheck the modem connection and the modem test.
2893D000200Reversal transaction failureCheck for any CDU error codes and the number of notes dispensed to customer.
2894D000300PIN ERRORTransaction was denied by host
2895D000400INVALID PINTransaction was denied by host
2896D000500BANK UNAVAILABLETransaction was denied by host
2897D000600CARD NOT SUPPORTEDTransaction was denied by host
2898D000700INSUFFICIENT FUNDSTransaction was denied by host
2899D000800INELIGIBLE TRANSACTIONTransaction was denied by host
2900D000900INELIGIBLE ACCOUNTTransaction was denied by host
2901D001000DAILY LIMIT EXCEEDEDTransaction was denied by host
2902D001100UNABLE TO PROCESSTransaction was denied by host
2903D0012001. AMOUNT TOO LARGE 2. This error code means Invalid Transaction at ATM connected to RBS-LYNK.Transaction was denied by host
2904D0013001. ACCOUNT CLOSED 2. This error code means Invalid Amount at ATM connected to RBS-LYNK.Transaction was denied by host
2905D0014001. PIN TRIES EXCEEDED 2. This error code means Invalid Card Number at ATM connected to RBS-LYNK.Transaction was denied by host
2906D001500UNABLE TO PROCESSTransaction was denied by host
2907D001600WITHDRAWAL LIMIT ALREADY REACHEDTransaction was denied by host
2908D001700INVALID AMOUNTTransaction was denied by host
2909D001800EXTERNAL DECLINETransaction was denied by host
2910D001900SYSTEM ERRORTransaction was denied by host
2911D0020001. CONTACT CARD ISSUER. 2. This error code means Surcharge screen should have been displayed at ATM connected to RBS-LYNK.Transaction was denied by host
2912D002100ROUTING LOOKUP PROBLEMTransaction was denied by host
2913D002200UNABLE TO PROCESSTransaction was denied by host
2914D002300TRANSACTION NOT SUPPORTEDTransaction was denied by host
2915D002400Exceeds Issuer Withdrawal LimitTransaction was denied by host
2916D003900No Credit AccountTransaction was denied by host
2917D005100Insufficient FundsTransaction was denied by host
2918D005200No Checking AccountTransaction was denied by host
2919D005300No Savings AccountTransaction was denied by host
2920D005400Expired CardTransaction was denied by host
2921D005500Incorrect PinTransaction was denied by host
2922D005700Transaction not Permitted - CardTransaction was denied by host
2923D005800Transaction not Permitted - TerminalTransaction was denied by host
2924D006100Exceeds Withdrawal LimitTransaction was denied by host
2925D007500PIN Tries ExceededTransaction was denied by host
2926D007800No AccountTransaction was denied by host
2927D008000Invalid DateTransaction was denied by host
2928D008300Can not Verify PINTransaction was denied by host
2929D008600Can not Verify PINTransaction was denied by host
2930D009100Bank UnavailableTransaction was denied by host
2931D009200System UnavailableTransaction was denied by host
2932D009300Transaction Serial Number mismatchedTransaction was denied by host
2933D009301SOURCE ACCOUNT INVALIDCheck the source account.
2934D009302DESTINATION ACCOUNT INVALIDCheck the destination account.
2935D009400Different Record FormatInconsistent with the message of Host
2936D009500Different Routing IDInconsistent with the message of Host
2937D009600Terminal ID MismatchedInconsistent with the message of Host
2938D009700Response Type Mismatched (Reversal)1. Transaction was denied by host
2939D009800Response Type missmatch (Day Close)Check the terminal setting from the host.
2940D009900First, second, third or forth des key wrong size.Inconsistent with the message of Host. Check the host,
2941D009A00Response Type missmatch (Withdrawal/Balance/Transfer)Check the terminal setting from the host.
2942D009A01PCODE MISMATCHEDInconsistent with the message of Host. Check the host,
2943D009B00STX missing1. Check modem cable
29442. Contact to host
2945D009C00ETX errorCheck the terminal setting from the host.
2946D009D00FS out (after response code)Check the terminal setting from the host.
2947D009E001. FS out (after retrieval reference number). 2. Transaction time or retrival reference number size of wrong.Check the terminal setting from the host.
2948D009F001. FS out (after system trace audit number) 2. System trace audit number, network id code or settlement date size is wrong.Check the terminal setting from the host.
2949D00A000FS out (after account balance)Check the terminal setting from the host.
2950D00A100FS out (after available balance)Check the terminal setting from the host.
2951D00A200FS missing (next to Surcharge Amount)Check transaction records and hosts for each cause, and try to make the transaction again.
2952D00A300FS missing (next to Authorization Response Text)Check transaction records and hosts for each cause, and try to make the transaction again.
2953D00A400ETX wrong positionck the terminal setting from the host.
2954D00A500FS missing (next to Total Cash Dispense Amount in the Day Close message)Check transaction records and hosts for each cause, and try to make the transaction again.
2955D00A600FS missing (nex to Total Non Cash Dispense Amount in the Day Close message)Check transaction records and hosts for each cause, and try to make the transaction again.
2956D00A700FS missing (next to Total Surcharge Amount in the Day Close message)Check transaction records and hosts for each cause, and try to make the transaction again.
2957D00A800FS out (after config surcharge amount)Check the terminal setting from the host.
2958D00A900ETX missing (in the Configuration message)Check modem cable2. Contact to host
2959D00AB00Miscellaneous Field ErrorCheck Host
2960D00AC00Invalid data received from the host(MAC data mismatch)Check the terminal setting from the host.
2961D00AD00Response Data ErrorCheck Host
2962D00AE00Sequence Number ErrorCheck Host
2963D00B000Terminal ID mismatchedInconsistent with the message of Host. Check the host.
2964D00B100Response Code MismatchedInconsistent with the message of Host. Check the host.
2965D00B200First Field ID Code MismatchedInconsistent with the message of Host. Check the host.
2966D00B300First Des Key Wrong SizeInconsistent with the message of Host. Check the host.
2967D00B400Surcharge Amount wrong sizeInconsistent with the message of Host. Check the host.
2968D00B500Sequence Number MISMATCHEDInconsistent with the message of Host. Check the host.
2969D00B600INVALID RESPONSE CODE ERRORInconsistent with the message of Host. Check the host.
2970D00B700Authorization Number ErrorInconsistent with the message of Host. Check the host.
2971D00B800Transaction or Business Date ErrorInconsistent with the message of Host. Check the host.
2972D00B900TransactionTime Number ErrorInconsistent with the message of Host. Check the host.
2973D00BA00BUSINESS DATE ErrorInconsistent with the message of Host. Check the host.
2974D00BB00case 1. Number of Withdrawals error case 2. Number of Inquiries error case 3. Number of Transfers error case 4. Balance amount errorInconsistent with the message of Host. Check the host.
2975D00BC00Actual surcharge errorInconsistent with the message of Host. Check the host.
2976D00BD00Sequence Number MISMATCHEDInconsistent with the message of Host. Check the host.
2977D00BF00Business Date errorInconsistent with the message of Host. Check the host.
2978D00C000Settlement errorInconsistent with the message of Host. Check the host.
2979D00C100Host MAC result errorCheck the key mode and MAC value
2980D00C200ATM MAC result errorCheck the key mode and MAC value
2981D00C300MAC IS NOT EXISTCheck the key mode and MAC value
2982D011100REVERSAL DECLINED1. Check modem cable
29832. Contact to host
2984D022200PIN CHANGE DECLINEDCheck modem cable and Contact status to host
2985D030000Modem is not respondingCheck the modem controller.
2986D030100The target call address has call blocking enabled.1. Check modem cable
29872. Contact to technical support team
2988D030200The specified terminal identifier is invalid.1. Check modem cable
29892. Contact to technical support team
2990D030300All call appearances on the specified addressare currently in use.1. Check modem cable
29912. Contact to technical support team
2992D030400The disable address parameter containsdialing control characters that are notprocessed by the service provider.1. Check modem cable
29932. Contact to technical support team
2994D030500The specified country/region code is invalid.1. Check modem cable
29952. Contact to host and phone company
2996D030600The operation failed for an unspecified orunknown reason.Contact to technical support team
2997D030700Insufficient resources to complete the operationContact to technical support team
2998D100000No connection1. Check phone number
29992. Check modem cable
30003. Contact phone company
3001D110000Cannot receive ENQ from the hostCheck host.
3002D120000Transmission error : Failed to receivethe whole data within 5 seconds afterrequesting the modem to send the data.1. Check modem and modem cable connection
30032. Contact telephone company
3004D130000Receiving NAK more than 3 times1. Check modem and modem cable connection
30052. Contact telephone company
3006D140100Disconnected by unknown reason1. Check modem and modem cable connection
30072. Contact telephone company
3008D140200Disconnected by Remote Party rejected call1. Check modem and modem cable connection
30092. Contact telephone company
3010D140300Disconnected by Local phone picked up1. Check modem and modem cable connection
30112. Contact telephone company
3012D140400Disconnected by Forwarded1. Check modem and modem cable connection
30132. Contact telephone company
3014D140500Disconnected by Unreachable1. Check modem and modem cable connection
30152. Contact telephone company
3016D140600Disconnected by Congestion1. Check modem and modem cable connection
30172. Contact telephone company
3018D140700Disconnected by Incompatible1. Check modem and modem cable connection
30192. Contact telephone company
3020D140800Disconnected by un-known reason1. Check modem and modem cable connection
30212. Contact telephone company
3022D140900Disconnected by Bad Address1. Check modem and modem cable connection
30232. Contact telephone company
3024D141000Disconnected by Unavailable1. Check modem and modem cable connection
30252. Contact telephone company
3026D1500001. Modem dial connection time-out (while dialing the modem). 2. TCPIP connection is failed. 3. No response from host for 60 seconds.1. Check modem and modem cable connection
30272. Check LAN card and LAN cable.
30283. Contact telephone company
3029D150100SSL Connection Failure (TCP/IP)Check a Host
3030D160100Disconnected by Bad Address1. Check modem and modem cable connection
30312. Contact telephone company
3032D160200Disconnected by Unavailable1. Check modem and modem cable connection
30332. Contact telephone company
3034D160300Disconnected by Out of Order1. Check modem and modem cable connection
30352. Contact telephone company
3036D170000No carrier (while sending/receiving data after dial connection)1. Check modem and modem cable connection
30372. Contact telephone company
3038D170100No carrier before sending data after modem connection1. Check phone line status
30392. Check ground of AC power and noise between modem cable and power cable
3040D170200No carrier before receiving ENQ from host1. Check phone line status
30412. Check ground of AC power and noise between modem cable and power cable
3042D170300No carrier before sending transaction Inquire data to host1. Check phone line status
30432. Check ground of AC power and noise between modem cable and power cable
3044D170400No carrier after sending transaction Inquire data to host1. Check phone line status
30452. Check ground of AC power and noise between modem cable and power cable
3046D170500No carrier before receiving ACK from host1. Check phone line status
30472. Check ground of AC power and noise between modem cable and power cable
3048D170600No carrier after receiving ACK from host1. Check phone line status
30492. Check ground of AC power and noise between modem cable and power cable
3050D170700NAK retry error1. Check modem and modem cable connection.
30512. Contact telephone company.
3052D170800Send retry error1. Check modem and modem cable connection
30532. Contact telephone company
3054D170900Modem initialize failCheck modem
3055D170X00No carrier during data sending/receivingafter the modem is connected.1. Check modem and modem cable connection
30562. Contact telephone company
3057D171000Modem Comport FailedCheck modem
3058D180000No Dial Tone(in Modem dial connection)1. Check telephone line connection.
30592. Check Modem.
3060D190000No Answer No silence in the line that does not support dial tone.1. Check the status of the telephone line.
30612. Check the modem controller and logic.
3062D200000Dial(Line) busyTry again later. Check phone number.
3063D2100001. Time out(30sec.) for initializing modem before Modem Dial connecting. 2. TCPIP connection timeout.1. Check telephone line connection and Modem.
30642. Check LAN card and cable
3065D220000not receiving EOT from HOST1. Check telephone line connection.
30662. Check Modem.
3067D230000No response from Host - Dialing time out to Host1. Check telephone line connection.
30682. Check Modem.
3069D250000Cannot connect to the hostCheck telephone line connection
3070D251000Timeout while SendingCheck telephone line connection
3071D251100Communication error while SendingCheck telephone line connection
3072D251200Socket error while SendingCheck telephone line connection
3073D251300Timeout while ReceivingCheck telephone line connection
3074D251400Communication error while ReceivingCheck telephone line connection
3075D251500Socket Error while ReceivingCheck telephone line connection
3076D320000No response from Host/Dialing time out to HostCheck telephone line connection
3077D320100Outbound call is aborted1. Check modem line
30782. Replace modem if same error occurs repeatedly
3079D320200Fail to dial to someone1. Check modem line
30802. Replace modem if same error occurs repeatedly
3081D320300No Line Reply
3082D320400Get Line ID Failed
3083D320500Modem Comport Failed
3084D320600Call Failed
3085D320700No Answer
3086D320800Modem Call Other Error
3087D410000CRC mismatchCheck telephone line connection
3088D410100No CRC is receivedMake sure that the host is using CRC
3089D650000TCPIP Connection TimeoutCheck LAN card and cable
3090DA00010Expired cardHost denied error. Talk to host with response code 010.
3091DA00020Unauthorized usage
3092DA00030PIN error
3093DA00040INVALID PIN !!!Host denied error. Talk to host with response code 040.
3094DA00050DESTINATION NOT AVAILABLE !!!Host denied error. Talk to host with response code 050.
3095DA00060INVALID CARD !!!Host denied error. Talk to host with response code 060.
3096DA00070INSUFFICIENT FUNDS !!!Host denied error. Talk to host with response code 070.
3097DA00080INELIGIBLE TRANSACTION !!!Host denied error. Talk to host with response code 080.
3098DA00090INELIGIBLE ACCOUNT !!!Host denied error. Talk to host with response code 090.
3099DA00100Expired cardCheck the valid date of card.
3100DA00110Cannot process transactionHost denied error. Talk to host with response code 011.
3101DA00111Reversal DeclinedHost denied error. Talk to host with response code 111. (OASIS system only)
3102DA00120WITHDRAWAL LIMIT EXCEEDED !!!Host denied error. Talk to host with response code 012.
3103DA00130Amount closedHost denied error. Talk to host with response code 013.
3104DA00140PIN TRIES EXCEEDED !!!Host denied error. Talk to host with response code 014.
3105DA00150DATABASE PROBLEM !!!Host denied error. Talk to host with response code 015.
3106DA00160WITHDRAWAL LIMIT EXCEEDED !!!Host denied error. Talk to host with response code 016.
3107DA00170Invalid AmountHost denied error. Talk to host with response code 017.
3108DA00180External declineHost denied error. Talk to host with response code 018.
3109DA00190SYSTEM ERROR !!!Host denied error. Talk to host with response code 019.
3110DA00200Unauthorized usageInquire your service provider.
3111DA00210ROUTING LOOK-UP PROBLEM !!!Host denied error. Talk to host with response code 020.
3112DA00220MESSAGE EDIT ERROR !!!Host denied error. Talk to host with response code 022.
3113DA00222PIN Change DeclinedHost denied error. Talk to host with response code 222. (OASIS system only)
3114DA00223PIN Unlock DeclinedHost denied error. Talk to host with response code 223. (OASIS system only)
3115DA00230TRANSACTION NOT SUPPORTED !!!Inquire your service provider.
3116DA00240Insufficient funds
3117DA00250Western Union sender data errorHost denied error. Talk to host with response code 025.
3118DA00260Western Union receiver data errHost denied error. Talk to host with response code 026
3119DA00270CRC errorHost denied error. Talk to host with response code 027.
3120DA00280Pre-pay transaction failedHost denied error. Talk to host with response code 028.
3121DA00290Pre-pay transaction rejectedHost denied error. Talk to host with response code 029.
3122DA00300PIN error1. Reenter the password correctly.
31232. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.
3124DA00310Pre-pay account limit reachedHost denied error. Talk to host with response code 031.
3125DA00320Pre-pay system unavailableHost denied error. Talk to host with response code 032.
3126DA00330Response msg size limit overHost denied error. Talk to host with response code 033.
3127DA00340Required info lost to processHost denied error. Talk to host with response code 034.
3128DA00350Second Invalid PINHost denied error. Talk to host with response code 035.
3129DA00360Fallback Not AllowedHost denied error. Talk to host with response code 036.
3130DA00370Invalid Exchange RateHost denied error. Talk to host with response code 037. (OASIS system only)
3131DA00400CAPTURE CARDInquire your service provider. (OASIS system only)
3132DA00500Bank unavailable1. Check the card whether usage or not.
31332. Inquire about the problem.
3134DA00600Card not supportedCheck the card whether usage or not.
3135DA00700CAPTURE CARD SPCL CDInquire your service provider. (OASIS system only)
3136DA00730ROUTING PROBLEM !!!Inquire your service provider.
3137DA00800Ineligible transactionInquire your service provider.
3138DA00850Request AAC from ICCHost denied error. Talk to host with response code 085. (OASIS system only)
3139DA00900Ineligible accountInquire your service provider.
3140DA00XX0When receiving HOST DENY message, below error code will be displayed on the screen. 1.When HOST DENY ERROR CODE is 3 byte, DA00XX(X0) will be displayed.
3141DA01000Number of daily withdrawal exceededInquire your service provider.
3142DA01100UNAUTHORIZED TRANSACTION-Cannot process transactionInquire your service provider.
3143DA01110TIME OUTInquire your service provider.
3144DA01200EXPIRED CARD (RBSLynk) or INVALID SELECTED TRANSACTION (COMMON)#ERROR!
3145DA01300INVALID (RBSLynk) or INVALID AMOUNT (STANDARD1/2) or ACCOUNT CLOSED (STANDARD3)#NAME?
31461. Reenter the password correctly.
31472. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.
3148
3149#ERROR!
3150Check the input amount during transaction.
3151
3152#ERROR!
3153Check the account from
3154DA01400PIN ERROR (RBSLynk) or INVALID CARD (COMMON)#ERROR!
31551. Reenter the password correctly.
31562. If the same problem occurs, inject
3157master key again by diagnostics or
3158inquire your service provider.
3159#ERROR!
3160Check the card whether usage or not.
3161DA01500BANK or NETWORK UNAVAILABLEInquire your service provider.
3162DA01600Withdrawal limit already reached1. Check the limit amount of withdrawal.
31632. Check the total paid money from ATM.
3164DA01700Invalid AmountCheck the input amount during transaction.
3165DA01800External declineInquire your service provider.
3166DA01900System errorInquire your service provider.
3167DA02000INVALID RESPONSEInquire your service provider. (OASIS system only)
3168DA02100UNAUTHORIZED USE (STANDARD1/2) or Routing lookup problem (STANDARD3)Inquire your service provider.
3169DA02200Message edit errorInquire your service provider.
3170DA02220PIN Change DeclinedHost denied error. Talk to host with response code 222
3171DA02230PIN Unlock DeclinedHost denied error. Talk to host with response code 223.
3172DA02300Transaction not supported-INVALID TRANSACTIONInquire your service provider.
3173DA02400PIN ERROR (RBSLynk) or EXCEEDS WITHDRAWAL LIMIT (COMMON)#ERROR!
31741. Reenter the password correctly.
31752. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.
3176DA03000FORMAT ERRORInquire your service provider. (OASIS system only)
3177DA03100ISSUER NOT SUPPOREDInquire your service provider. (OASIS system only)
3178DA03200COMPLETED PARTIALLY (PARTIAL DISPENSE)Inquire your service provider. (OASIS system only)
3179DA03900INVALID CREDIT CARD ACCOUNTInquire about credit card account to bank.
3180DA04000ENTER WHOLE DOLLARS ONLYCheck the denomination of your ATM.
3181DA04100INSUFFICIENT FUNDSCheck the fund of account.
3182DA04200NO FURTHER WITHDRAWALSInquire your service provider.
3183DA04300STOLEN CARD/PICKUP(OASIS system only)
3184DA04400LESSER WHOLE DOLLAR - RETRYCheck the input amount during transaction. Except transfer transaction, user have to input more $1
3185DA05000INVALID PIN1. Reenter the password correctly.
31862. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.
3187DA05100NO SUFFICENT FUNDSNot enough funds. Check the your account. (OASIS system only)
3188DA05200INVALID CHECKING ACCOUNTCheck the checking account.
3189DA05300NO SAVINGS ACCOUNTCheck the savings account. (OASIS system only)
3190DA05400EXPIRED CARDCheck the valid date of Card
3191DA05500INCORRECT PIN1. Reenter the password correctly.
31922. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. (OASIS system only)
3193DA05600INVALID CARD NUMBER (PAN)Inquire the card issure. (OASIS system only)
3194DA05700INVALID TRANSACTION FOR THIS CARDCheck the card whether usable or not.
3195DA05800NOT PERMITTED/ TERMINALInquire your service provider. (OASIS system only)
3196DA06100EXCEEDS WITHDRAWAL LIMITCheck the amount of withdrawal limit.
3197DA06200RESTRICTED CARD TEMPORARYInquire the card issuer. (OASIS system only)
3198DA06300MAC ERRORInquire your service provider. (OASIS system only)
3199DA06700HARD CAPTURE/PICKDUPInquire your service provider. (OASIS system only)
3200DA06800TIMEOUTInquire your service provider. (OASIS system only)
 
3201DA07000INVALID CARD - NOT A DEBIT CARDCheck the card whether usable or not
3202DA07100NO CREDIT ACCOUNT NUMBER FOUNDCheck card whether usable or not
3203DA07500BAD PIN (MULTIPLE TIMES)1. Reenter the password correctly.
32042. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.
3205DA07600INVALID ACCOUNTInquire the card issuer. (OASIS system only)
3206DA07800NO ACCOUNT EXISTInquire your service provider.
3207DA08000INVALID DATECheck local date of ATM.
3208DA08300NOT VERIFIED PIN1. Reenter the password correctly.
32092. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.
3210DA08600NOT VERIFIED PIN1. Reenter the password correctly.
32112. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.
3212DA08700KEY SYNCH ERROR (PIN)1. Reenter the password correctly.
32132. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. (OASIS system only)
3214DA08800KEY SYNCH ERROR (MAC)1. Reenter the password correctly.
32152. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. (OASIS system only)
3216DA09000INVALID TERMINAL TYPEInquire your service provider.
3217DA09100INVALID TERMINAL KEY (RBSLynk) or NO BANK RESPONSE (COMMON)Inquire your service provider.
3218DA09200INVALID ABA, SIC or ACCOUNT NUMBER (RBSLynk) or NO NETWORK RESPONSEInquire your service provider.
3219DA09300VIOLATION ON LAWInquire your service provider. (OASIS system only)
3220DA09400MISC. PROCESSING ERROR(RBSLynk)
3221DA09500TEST TRANSACTION FOR OTHER THAN $0.00 (RBSLynk) or MISC. PROCESSING ERROR(STANDARD3)Inquire your service provider.
3222DA09600SYSTEM MALFUNCTIONInquire your service provider. (OASIS system only)
3223DA09700EXCEEDING STORE DAILY CREDIT LIMITCheck the maximum credit limit per day.
3224DA09800EXCEEDING STORE DAILY DEBIT LIMITCheck the maximum debit limit per day.
3225DA09900OTHER/UNKNOWN/UNABLE TO DETERMINEInquire your service provider. (OASIS system only)
3226DA0xxx0Host Denial ErrorRefer to E7. Description for error code organization
3227DA11100Reversal DeclinedInquire your service provider.
3228DFFF100REVERSAL TRIAL EXCEEDS MAXIMUM RETRY COUNTInquire your service provider.
3229DFFF101REVERSAL TRIAL EXCEEDS MAXIMUM RETRY COUNT BEFORE CONFIGURATION.Inquire your service provider.
3230E??1000Undefined CommandCheck command message
3231E000100RMS port failure / RMS response time-out / RMS modem failure / RMS no dial tone1. Check RMS-related settings.
32322. Check if the telephone line is connected and the status of the telephone line.
32333. Check if the RMS host is alive.
32344. Check the modem controller and logic.
3235E000200RMS port failure / RMS response time-out / RMS modem failure / RMS no dial tone1. Check RMS-related settings.
32362. Check if the telephone line is connected and the status of the telephone line.
32373. Check if the RMS host is alive.
32384. Check the modem controller and logic.
3239E000300RMS port failure / RMS response time-out / RMS modem failure / RMS no dial tone1. Check RMS-related settings.
32402. Check if the telephone line is connected and the status of the telephone line.
32413. Check if the RMS host is alive.
32424. Check the modem controller and logic.
3243E000400RMS port failure / RMS response time-out / RMS modem failure / RMS no dial tone1. Check RMS-related settings.
32442. Check if the telephone line is connected and the status of the telephone line.
32453. Check if the RMS host is alive.
32464. Check the modem controller and logic.
3247E000500RMS MODEM Disconnection time out1.Check telephone line connection.
32482. Check Modem.
3249E100000RMS port failure. (modem failure)1. Check phone line.
32502. Check phone number for RMS.
32513. Check modem.
3252E12A500Invalid baudrateCheck if the baudrate is either 38400 or 115200
3253E131100Invalid parameter lengthCheck if the parameter length is normal
3254E147600Invalid the sum of function key valueCheck if the sum of function key value is 0x4b
3255E147700Invalid the function key valueCheck if the function key value is between 0x0a and 0x0f
3256E15A400Invalid time valueCheck if the time value is ASC value
3257E211300PIN or Key entry timeoutRetry PIN or Key entry from the beginning
3258E217400It is not in the sensitive modeEnter two sensitive passwords to be sensitive mode
3259E217800PIN transaction exceeded 120 within one hourRetry PIN transaction after one hour
3260E221300Password entry timeoutRetry password entry from the beginning
3261E227000Incorrect passwordEnter correct passwords
3262E231300PIN or Key entry timeoutRetry PIN or Key entry from the beginning
3263E247400It is not in the sensitive modeEnter two sensitive passwords to be sensitive mode
3264E312300Key is not foundCheck if the key is loaded
3265E322300Key is not foundCheck if the key is loaded
3266E331200Invalid parameterCheck if the parameter is normal
3267E332300Key is not foundCheck if the key is loaded
3268E341200Invalid parameterCheck if the parameter is normal
3269E342300Key is not foundCheck if the key is loaded
3270E352300Key is not foundCheck if the key is loaded
3271E362300Key is not foundCheck if the key is loaded
3272E372300Key is not foundCheck if the key is loaded
3273E382300Key is not foundCheck if the key is loaded
3274E392300Key is not foundCheck if the key is loaded
3275E3A2300Key is not foundCheck if the key is loaded
3276E3C2300Key is not foundCheck if the key is loaded
3277E412300Key is not foundCheck if the key is loaded
3278E412A00Key usage mismatchCheck the key usage
3279E412C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
3280E41A200Local PIN verification failureCheck the data for local PIN verification
3281E41A300No PIN is enteredTry again after entering PIN
3282E611100Invalid parameter lengthCheck if the parameter length is normal
3283E612A00Key usage mismatchCheck the key usage
3284E615000Undefined RSA Key TypeCheck the firmware code
3285E615800The keyname is same with existing symmetric keynameSet the different keyname with existing symmetric keyname
3286E616300Invalid RSA Key formatCheck the RSA Key format
3287EA17400It is not in the sensitive modeEnter two sensitive passwords to be sensitive mode
3288EC11200Invalid parameterCheck if the parameter is normal
3289EC12000Key Table is FULLDelete an existing key and try it again or set the existing keyname
3290EC12100Key Table is FULLDelete an existing key and try it again or set the existing keyname
3291EC12200The key usage is not Key Encryption KeySet the key which of usage is Key Encrytion Key
3292EC12300Key is not foundCheck if the key is loaded
3293EC12700The key usage is nullSet the correct key usage
3294EC12800The parent key is not loaded statusCheck if the key is loaded status
3295EC12900The parent key mismatchSet the same parent key
3296EC12A00Key usage mismatchCheck the key usage
3297EC12D00The child key length errorThe child key length should be equal or less than the parent key length
3298EC12E00Single length key level errorSingle length key level should be 2
3299EC12F00The parent key usage is not Key Encryption KeySet the parent key which of usage is Key Encrytion Key
3300EC13000Double length key level errorDouble length key level should be 2 or 3
3301EC13100The key is not KEK for PIN KeySet the key which of usage is KEK for PIN Key
3302EC13200The key is not KEK for Data KeySet the key which of usage is KEK for Data Key
3303EC13300The key is not KEK for MAC KeySet the key which of usage is KEK for MAC Key
3304EC13400The key is not KEK for Unique PIN KeySet the key which of usage is KEK for Unique PIN Key
3305EC13500The key is not KEK for Local PIN KeySet the key which of usage is KEK for Local PIN Key
3306EC13600Transaction key usage is KEKSet the transaction key which of usage is not KEK
3307EC13700Transaction key is multiple usageSet the transaction key which has single usage
3308EC13800The left key is same with the right keySet the different key value
3309EC13900The left key is weak keySet the left key which is not weak key
3310EC13A00The right key is weak keySet the right key which is not weak key
3311EC13D00Failure of obtaining the parent keyCheck if the parent key is loaded status
3312EC13E00The child key counts exceed 5Delete an existing key and try it again or set the existing child keyname
3313EC13F00The key is not duplicated usageThe key cannot be overwritten because of no duplicate usage
3314EC14100The same key value existsSet the different key value with the existing key
3315EC14800It is in the ANSI TR31 modeANSI TR31 Import Key Command should be used.
3316EC16200The keyname is same with existing asymmetric keynameSet the different keyname with existing asymmetric keyname
3317EC22000Key Table is FULLDelete an existing key and try it again or set the existing keyname
3318EC22300Key is not foundCheck if the key is loaded
3319EC22800The parent key is not loaded statusCheck if the key is loaded status
3320EC22B00Invalid keynameCheck the keyname is normal string and less than 32 digits
3321EC22C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
3322EC22D00The child key length errorThe child key length should be equal or less than the parent key length
3323EC22F00The parent key usage is not Key Encryption KeySet the parent key which of usage is Key Encrytion Key
3324EC23000Double length key level errorDouble length key level should be 2 or 3
3325EC23100The key is not KEK for PIN KeySet the key which of usage is KEK for PIN Key
3326EC23200The key is not KEK for Data KeySet the key which of usage is KEK for Data Key
3327EC23300The key is not KEK for MAC KeySet the key which of usage is KEK for MAC Key
3328EC23400The key is not KEK for Unique PIN KeySet the key which of usage is KEK for Unique PIN Key
3329EC23500The key is not KEK for Local PIN KeySet the key which of usage is KEK for Local PIN Key
3330EC23600Transaction key usage is KEKSet the transaction key which of usage is not KEK
3331EC23700Transaction key is multiple usageSet the transaction key which has single usage
3332EC23800The left key is same with the right keySet the different key value
3333EC23900The left key is weak keySet the left key which is not weak key
3334EC23A00The right key is weak keySet the right key which is not weak key
3335EC23D00Failure of obtaining the parent keyCheck if the parent key is loaded status
3336EC23E00The child key counts exceed 5Delete an existing key and try it again or set the existing child keyname
3337EC24100The same key value existsSet the different key value with the existing key
3338EC24200Key Block length errorCheck Key Block length
3339EC24300Key Block Header errorCheck Key Block Header
3340EC24400The parent key is not TR31 Master KeySet the parent key which of usage is TR31 Master Key
3341EC24500Failure of decrypting Key BlockCheck if the Key Block is correct
3342EC24700Key Block verification failureCheck MAC for Key Block
3343EC26200The keyname is same with existing asymmetric keynameSet the different keyname with existing asymmetric keyname
3344ED11100Invalid parameter lengthCheck if the parameter length is normal
3345ED11200Invalid parameterCheck if the parameter is normal
3346ED12300Key is not foundCheck if the key is loaded
3347ED12A00Key usage mismatchCheck the key usage
3348ED12C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
3349ED1A000Undefined AES lengthSet AES length 16, 24 or 32
3350ED21100Invalid parameter lengthCheck if the parameter length is normal
3351ED21200Invalid parameterCheck if the parameter is normal
3352ED22300Key is not foundCheck if the key is loaded
3353ED22A00Key usage mismatchCheck the key usage
3354ED22C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
3355ED2A000Undefined AES lengthSet AES length 16, 24 or 32
3356EF11100Invalid parameter lengthCheck if the parameter length is normal
3357EF12A00Key usage mismatchCheck the key usage
3358EF15000Undefined RSA Key TypeCheck the firmware code
3359EF15800The keyname is same with existing symmetric keynameSet the different keyname with existing symmetric keyname
3360EF16300Invalid RSA Key formatCheck the RSA Key format
3361EF21100Invalid parameter lengthCheck if the parameter length is normal
3362EF22A00Key usage mismatchCheck the key usage
3363EF25000Undefined RSA Key TypeCheck the firmware code
3364EF25800The keyname is same with existing symmetric keynameSet the different keyname with existing symmetric keyname
3365EF26300Invalid RSA Key formatCheck the RSA Key format
3366EF31100Invalid parameter lengthCheck if the parameter length is normal
3367EF32A00Key usage mismatchCheck the key usage
3368EF35000Undefined RSA Key TypeCheck the firmware code
3369EF35800The keyname is same with existing symmetric keynameSet the different keyname with existing symmetric keyname
3370EF36300Invalid RSA Key formatCheck the RSA Key format
3371EF41100Invalid parameter lengthCheck if the parameter length is normal
3372EF45100Undefined Sign and SN TypeCheck the firmware code
3373EF51100Invalid parameter lengthCheck if the parameter length is normal
3374EF55100Undefined Sign and SN TypeCheck the firmware code
3375EF61100Invalid parameter lengthCheck if the parameter length is normal
3376EF65100Undefined Sign and SN TypeCheck the firmware code
3377EG12300Key is not foundCheck if the key is loaded
3378EG12B00Invalid keynameCheck the keyname is normal string and less than 32 digits
3379EG19000RSA encryption failureCheck RSA Key format
3380EG22300Key is not foundCheck if the key is loaded
3381EG29100RSA decryption failureCheck RSA Key format
3382EG29400Invalid RSA Key lengthRSA Key length should be 2048 bits
3383EG32300Key is not foundCheck if the key is loaded
3384EG32B00Invalid keynameCheck the keyname is normal string and less than 32 digits
3385EG39200Signature generation failureCheck RSA Key format
3386EG42300Key is not foundCheck if the key is loaded
3387EG42B00Invalid keynameCheck the keyname is normal string and less than 32 digits
3388EG49300Signature verification failureCheck RSA Key format and signature value
3389EH11100Invalid parameter lengthCheck if the parameter length is normal
3390EJ11300Password entry timeoutRetry password entry from the beginning
3391EJ17100Incorrect passwordEnter correct passwords
3392EJ17400It is not in the sensitive modeEnter two sensitive passwords to be sensitive mode
3393EJ21300Password entry timeoutRetry password entry
3394EJ27100Incorrect passwordEnter correct passwords
3395EJ27400It is not in the sensitive modeEnter two sensitive passwords to be sensitive mode
3396EL1FC00Log is not foundSet installation state
3397EL1FD11Log search failureCheck the firmware code
3398EM11100Invalid parameter lengthCheck if the parameter length is normal
3399EM11200Invalid parameterCheck if the parameter is normal
3400EM12300Key is not foundCheck if the key is loaded
3401EM12A00Key usage mismatchCheck the key usage
3402EM12C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
3403EM21100Invalid parameter lengthCheck if the parameter length is normal
3404EM21200Invalid parameterCheck if the parameter is normal
3405EM22300Key is not foundCheck if the key is loaded
3406EM22A00Key usage mismatchCheck the key usage
3407EM22C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
3408EM24900MAC verification failureCheck the MAC value
3409EP12300Key is not foundCheck if the key is loaded
3410EP12A00Key usage mismatchCheck the key usage
3411EP12C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
3412EP1A300There is no entered PINEnter PIN and try it again
3413EP2A100Failure of DUKPT PIN block encryptionCheck DUKPT PIN encryption count
3414EP2A300There is no entered PINEnter PIN and try it again
3415ER25200There is no serial numberInject serial number
3416ER25300There is no serial number signatureInject serial number signature
3417ER35400There is no EPP public keyInject EPP public key
3418ER35500There is no EPP public key signatureInject EPP public key signature
3419ER41100Invalid parameter lengthCheck if the parameter length is normal
3420ER42A00Key usage mismatchCheck the key usage
3421ER45000Undefined RSA Key TypeCheck the firmware code
3422ER45600There is no CA public keyInject CA public key
3423ER45700Failure of signature verificationCheck RSA Key format and signature value
3424ER45800The keyname is same with existing symmetric keynameSet the different keyname with existing symmetric keyname
3425ER46300Invalid RSA Key formatCheck the RSA Key format
3426ER55900Mutual authentication is not verifiedTry to load Host public key command
3427ER55A00RKT 15 minutes timeoutExecute RKT process from the beginning
3428ER55B00Random number size exceeds 256Set the random number size less than 256
3429ER65900Mutual authentication is not verifiedTry to load Host public key command and start key exchange command
3430ER65A00RKT 15 minutes timeoutExecute RKT process from the beginning
3431ER65B00Random number size exceeds 256Set the random number size 16
3432ER65C00There is no Host public keyTry to load Host public key command
3433ER65D00RSA encryption failureCheck RSA Key format
3434ER75900Mutual authentication is not verifiedTry to load Host public key command and start key exchange command
3435ER75A00RKT 15 minutes timeoutExecute RKT process from the beginning
3436ER75B00Random number size exceeds 256Set the random number size less than 256
3437ER75E00There is no EPP private keyInject EPP private key
3438ER75F00RSA decryption failureCheck RSA Key format
3439ER76000Invalid Encoded Message formatCheck the encrypted message
3440ER76100Failure of random number comparisonCheck the random number
3441ER81200Invalid parameterCheck if the parameter is normal
3442ER82000Key Table is FULLDelete an existing key and try it again or set the existing keyname
3443ER82100Key Table is FULLDelete an existing key and try it again or set the existing keyname
3444ER82700The key usage is nullSet the correct key usage
3445ER82A00Key usage mismatchCheck the key usage
3446ER83800The left key is same with the right keySet the different key value
3447ER83900The left key is weak keySet the left key which is not weak key
3448ER83A00The right key is weak keySet the right key which is not weak key
3449ER84400The parent key is not TR31 Master KeySet the parent key which of usage is TR31 Master Key
3450ER85700Failure of signature verificationCheck RSA Key format and signature value
3451ER85900Mutual authentication is not verifiedTry to load Host public key command and start key exchange command
3452ER85A00RKT 15 minutes timeoutExecute RKT process from the beginning
3453ER85F00RSA decryption failureCheck RSA Key format
3454ER86000Invalid Encoded Message formatCheck the encrypted message
3455ER86100Failure of random number comparisonCheck the random number
3456ER86200The keyname is same with existing asymmetric keynameSet the different keyname with existing asymmetric keyname
3457ET11100Invalid parameter lengthCheck if the parameter length is normal
3458ET11200Invalid parameterCheck if the parameter is normal
3459ET12000Key Table is FULLDelete an existing key and try it again or set the existing keyname
3460ET12100Key Table is FULLDelete an existing key and try it again or set the existing keyname
3461ET12200The key usage is not Key Encryption KeySet the key which of usage is Key Encrytion Key
3462ET12400WFS_PIN_USECONSTRUCT key usage cannot be used as TMKRemove WFS_PIN_USECONSTRUCT key usage
3463ET12500There is no entered component keyEnter component key and try it again
3464ET12600Component key entry is not completeEnter component key all
3465ET12700The key usage is nullSet the correct key usage
3466ET13800The left key is same with the right keySet the different key value
3467ET13900The left key is weak keySet the left key which is not weak key
3468ET13A00The right key is weak keySet the right key which is not weak key
3469ET13B00Component key counts are less than 2Enter more than two component keys
3470ET13C00key is imported without the component key entryEnter more than two component keys
3471ET14000The key is not top levelSet the top level key
3472ET14400The parent key is not TR31 Master KeySet the parent key which of usage is TR31 Master Key
3473ET16200The keyname is same with existing asymmetric keynameSet the different keyname with existing asymmetric keyname
3474ET17400It is not in the sensitive modeEnter two sensitive passwords to be sensitive mode
3475EU18200Firmware update public key does not existInject firmware update public key
3476EU21100Invalid parameter lengthCheck if the parameter length is normal
3477EU21200Invalid parameterCheck if the parameter is normal
3478EU28000Firmware update start command does not executedExecute firmware update start commnad
3479EU28300Received firmware file does not have version infoCheck firmware file
3480EU31200Invalid parameterCheck if the parameter is normal
3481EU35700Failure of signature verificationCheck RSA Key format and signature value
3482EU38000Firmware update start command does not executedExecute firmware update start commnad
3483EU38100Check sum failureCheck firmware file
3484EV2FB00Undefined StateCheck firmware source code
3485EW11300ID and password entry timeoutRetry ID and password entry from the beginning
3486EW1FD02Incorrect IDs or passwordsEnter correct IDs and passwords
3487EW1FD03Incorrect default IDs or passwordsEnter correct default IDs and passwords
3488EW1FD04The two IDs are sameSet the different two IDs
3489EW1FD051ST ID is not verifiedVerify 1ST ID first
3490EW21200Invalid parameterCheck if the parameter is normal
3491EW21300ID and password entry timeoutRetry ID and password entry from the beginning
3492EW2FD06Failure of entered password verificationEnter correct password
3493EW2FD07Failure of entered ID verificationEnter correct ID
3494EW2FD08ID is nullEnter a ID that is not null
3495EW2FD09Password is nullEnter a password that is not null
3496EW2FD0ASame ID existsEnter a different ID with existing ID
3497EW2FD0CIncorrect IDEnter correct ID
3498EW2FD0DFull ID counts (20)Delete an existing ID and try it again
3499EW2FD0EEntered ID is nullEnter ID that is not null
3500EW2FD10It is not senstive mode for removal detectionEnter two IDs and passwords to be sensitive mode for removal detection
3501EW2FF0FID is not foundSet existing ID
3502EW3FA00Undefined actionCheck firmware source code
3503EW3FD01The count of ID/password that are not default is less than twoEnter more than two IDs and passwords that are not default
3504EW3FD0EEntered ID is nullEnter ID that is not null
3505EW3FD10It is not senstive mode for removal detectionEnter two IDs and passwords to be sensitive mode for removal detection
3506EW3FD12I2C write failsCheck EPP hardware
3507EW4FA00Undefined actionCheck firmware source code
3508EW4FD01The count of ID/password that are not default is less than twoEnter more than two IDs and passwords that are not default
3509EW4FD0EEntered ID is nullEnter ID that is not null
3510EW4FD10It is not senstive mode for removal detectionEnter two IDs and passwords to be sensitive mode for removal detection
3511EW5FD0FSearch ID count errorCheck firmware source code
3512EW5FD10It is not senstive mode for removal detectionEnter two IDs and passwords to be sensitive mode for removal detection
3513EW5FF0FID is not foundSet existing ID
3514EX1FF01Self Test FailExchange EPP
3515EX1FF02Initial StateSet Initialization State and Set installation state
3516EX1FF03Initialization StateSet installation state
3517EX1FF04Authorized Removal StateSet installation state
3518EX1FF05Unauthorized Removal StateSet Initial State, Set Initialization State and Set installation state
3519F000100Number of Bill is not inputtedEnter number of bill. (required)
3520F000200Surcharge Owner is not set1. Check surcharge owner.
35212. Set surcharge owner.
3522F000300Surcharge amount is invalidContact to technician support team
3523F000400Parameter is not properly set (Adver. Text refreshing timer)Enter Ad text refresh timer.
3524F000500Parameter is not properly set (Advertisement text)Enter Ad text.
3525F000600Dispense limite setting error Ex) Dispense Limit > Face value of the note type x 25Check the dispense limit, and set the limit again.
3526F000700Note type setting error Ex) For MB-2000, only 10$, 20$, 50$, and 100$ notes are valid.Check the note type, and set it again.
3527F000800Fast cash setting error Ex) Fast cash value > Dispense limitCheck the fast cash value, and set it again.
3528F000900Master key index invalid 0 <= MKEY Index <= 15Check the master key, and set it again.
3529F000A00Master Key emptyEnter Master key. (required)
3530F000B00Host phone number is not set1. Check host phone number.
35312. Set host phone number.
3532F000C00Error Retry Timer is not inputtedEnter Retry timer.
3533F000D00RMS password is not set1. Check RMS password.
35342. Set RMS password.
3535F000E00RMS phone number is not set1. Check RMS phone number.
35362. Set RMS phone number.
3537F000F00Terminal ID is not set1. Check terminal ID.
35382. Set terminal ID.
3539F001000Routing ID is not set1. Check routing ID.
35402. Set routing ID.
3541F001100The master key serial number is not set.Master key Serial Number set
3542F001200Non-cash type text is not set. (MB-2100/2200 only)Non-Cash Type set
3543F001300Parameter is not properly setCheck proper parameters in setting.
3544F001400NVRAM failure1. Check the battery and the battery plug.
35452. Replace the main board.
3546F001500Unique Key Serial No. Empty1. Call your attendant
3547F001600Default master password was not changed
3548F001F00Machine serial number is not set
3549F002F00Host type is not set
3550F003F00Communication ID invalid (only triton)
3551F004F00EPP(Pinpad) key mode is invalid1. Check modem cable
35522. Contact to technical support team
3553F005F00Denomination is invalid1. Check modem cable
35542. Contact to technical support team
3555F006F00Failed Host Connection!
3556F00B000ATM network of host address set is abnormal !Call your attendant.
3557FD00001GIFT CARD DISPENSE FAILCheck the card dispenser
3558FFFFFFFNVRAM is broken.1. Reset Master Password.
35592. Clear NVRAM.
3560IDN0X00DIP MCR connection failure1. Power Off/On
35612. Check DIP MCR
35623. Check cable connection
3563M010000Money Order Printer, Carriage is unable to find home
3564M010100Money Order Printer, Burster wheel could not find home during initialization
3565M010200Money Order Printer, Paper out
3566M010300Money Order Printer, Paper could not be loaded
3567M010400Money Order Printer, The top of form mark can be found
3568M010500Money Order Printer, The burster failed or if the paper advanced too far without burst
3569M010600Money Order Printer, The non-boot sectors either have an incorrect checksum or are unexpectedly empty
3570M010700Money Order Printer, Feeder is not present
3571M011500Money Order Printer, Form burst failure
3572M011700Money Order Printer, Edge of paper not found
3573M011F00Money Order Printer, Under bar not found
3574M012A00Money Order Printer, Bar code scan fail
3575M01D000Money Order Printer, Paper present detects failure
3576M01D100Money Order Printer, Download firmware failure : Starting address error
3577M01D200Money Order Printer, Download firmware failure : Ending address less than starting address
3578M01D300Money Order Printer, Download firmware failure : Invalid ending address
3579M01D400Money Order Printer, Download firmware failure : Invalid length of data
3580M01D500Money Order Printer, Download firmware failure : After receiving downloaded data
3581M100000CHK Initialization Failed.Please Check the CHK Device Cable and Reset CHK Device.
3582M200000CHK Process Error.Please Erase any Check Media and Reset CHK Device or Check the Insertion Slot of CHK Device.
3583M210000CHK Process Error related to M1 Motor.Please Erase any Check Media and Reset CHK Device.
3584M210100[CHK INSERTION] Auto Alignment motor Hiding Failed.Please Erase any Check Media and Reset CHK Device.
3585M210200[CHK EJECTION] Auto Alignment motor Hiding Failed.Please Erase any Check Media and Reset CHK Device.
3586M220000CHK Process Error related to M1 Motor.Please Erase any Check Media and Reset CHK Device.
3587M220100[CHK INSERTION] S9 Sensor On Detection Failed, the Media setting Error at Scanning Start.Please Erase any Check Media and Reset CHK Device.
3588M220200[CHK INSERTION] S9 Sensor Off Detection Failed, the Media Jammed at Scanning Start.Please Erase any Check Media and Reset CHK Device.
3589M220600[CHK INSERTION] S10 Sensor Off Detection Failed, Jam at Scanning.Please Erase any Check Media and Reset CHK Device.
3590M220700[CHK INSERTION] S13 Sensor On Detection Failed, Moving of Start point for Printing Failed.Please Erase any Check Media and Reset CHK Device.
3591M220800[CHK INSERTION] S13 Sensor Off Detection Failed, the Media Jammed after Printing process.Please Erase any Check Media and Reset CHK Device.
3592M220900[CHK INSERTION] S11 Sensor On Detection Failed, Moving of end point for Scanning Failed.Please Check the Ink Motor.
3593M221000[CHK INSERTION] S12 Sensor Off Detection Failed, Moving of the Media Failed before Printing process.Please Check the BOX Motor.
3594M221100[CHK INSERTION] S3 Sensor on Detection Failed, Media Jammed at CheckStart process.Please Check the Insertion Slot of CHK Device.
3595M221200[CHK INSERTION] S3 Sensor On Detection Failed, Moving of the Media Failed at Check Start Process.Please Erase any Check Media and Reset CHK Device.
3596M221300[CHK INSERTION] S6 Sensor On Detection Failed, Moving of the Media Error occurred while perfoming Basic Auto AlignmentPlease Erase any Check Media and Reset CHK Device.
3597M221500[CHK INSERTION] S8 Sensor On Detection Failed, Moving of the Media Error occurred while perfoming Auto Alignment.Please Check the Rejection part.
3598M221600[CHK INSERTION] S8 Sensor off Detection Failed, Media Jammed at CheckStart process.Please Check the Escrow part.
3599M221700[CHK INSERTION] Detected Error occurred in Sending-Back line before ScanStart process.( S10, S11, S12, S13 )Please Check the Escrow part.
3600M221800Reserved for CHK Error.
3601M221900[CHK EJECTION] S8 Off Detection Failed. Ejecting the Media having UnderSize Failed or Jammed while Rejecting.Please Check the Rejection part.
3602M222000[CHK EJECTION] S9 Sensor On Detection Failed, Media Jammed while Rejecting process.Please Check the Escrow part.
3603M222100[CHK EJECTION] S9 Sensor Off Detection Failed, Media Jammed in ALU part while Rejecting process.Please Check the Rejection part.
3604M222200[CHK EJECTION] S13 Sensor On Detection Failed, Media Jammed while Rejecting process.Please Check the Ink Motor.
3605M222300[CHK EJECTION] S13 Sensor Off Detection Failed, Media Jammed while Rejecting process.Please Check the Ink Motor.
3606M222400[CHK EJECTION] S11 Sensor On Detection Failed, Media Jammed while Rejecting process.Please Erase any Check Media and Reset CHK Device.
3607M222500[CHK EJECTION] S1 Sensor Off Detection Failed, Media Jammed while Rejecting process.Please Erase any Check Media and Reset CHK Device.
3608M222600[CHK EJECTION] S3 Sensor On Detection Failed, ALU part Jammed while Rejecting process.Please Erase any Check Media and Reset CHK Device.
3609M222700[CHK EJECTION] S3 Sensor Off Detection Failed, Insertion Slot Jammed while Rejecting process.Please Erase any Check Media and Reset CHK Device.
3610M222800[CHK EJECTION] S1 Sensor On Detection Failed while Rejecting process.Please Erase any Check Media and Reset CHK Device.
3611M222900[CHK EJECTION] S1 Sensor Off Detection Failed while Rejecting process.Please Erase any Check Media and Reset CHK Device.
3612M223000CHK Document Reject failPlease Erase any Check Media and Reset CHK Device.
3613M223100CHK Auto Alignment Failed after Retrying the job.Please Erase any Check Media and Reset CHK Device.
3614M223200CHK S6 Sensor On Detection Failed while Retaining process.
3615M223300CHK S9 Sensor On Detection Failed while Retaining process.
3616M223400CHK S12 Sensor On Detection Failed while Retaining process.
3617M223500CHK S12 Sensor Off Detection Failed while Retaining process.
3618M230000CHK Process Error related to M3 Motor( Printer part ).Please Erase any Check Media and Reset CHK Device.
3619M230100[BEFORE PRINTING] CHK Positioning the print Head at Home Failed.Please Erase any Check Media and Reset CHK Device.
3620M230200[AFTER PRINTING] CHK Positioning the print Head at Home FailedPlease Erase any Check Media and Reset CHK Device.
3621M290000CHK Process Error related to Solenoid.Please Erase any Check Media and Reset CHK Device.
3622M291000CHK Process Error related to Solenoid 1.Please Erase any Check Media and Reset CHK Device.
3623M291100CHK Solenoid 1 Pulling Failed.Please Erase any Check Media and Reset CHK Device.
3624M291200CHK Solenoid 1 Releasing Failed.Please Erase any Check Media and Reset CHK Device.
3625M292000CHK Solenoid 2 Error.Please Erase any Check Media and Reset CHK Device.
3626M292100CHK Solenoid 2 Pulling Failed.Please Reset CHK Device.
3627M292200CHK Process Error related to Solenoid 2.Please Reset CHK Device.
3628M300000CHK Normal Positioning Failed.Please Reset CHK Device.
3629M310100CHK BOX is Abnormal Position.Please Reset CHK Device.
3630M400000CHK Process Error.Please Reset CHK Device.
3631M410100CHK Process Error. Document not inserted.Please Reset CHK Device.
3632M410200CHK Box Full was Detected.Please Reset CHK Device.
3633M4103003 pieces of Checks were detected when a Check was inserted at CheckStart.Please Reset CHK Device.
3634M410400A Check Insertion was interrupted by a user at CheckStart.Please Reset CHK Device.
3635M410500CHK Process Error when a Check is inserted and removed at CheckStart.Please Erase any Check Media and Reset CHK Device.
3636M420100CHK Process Error. Auto Alignment Failed while Shading.Please Reset CHK Device.
3637M420200CHK Process Error. S10 On Detection Failed while Shading.Please Reset CHK Device.
3638M420300CHK Process Error. S9, S10 On Detection Failed while Shading.Please Reset CHK Device.
3639M430100CHK Carriage path 1 Guide opened while Initializing.Please Close Carriage Guide and Reset All Devices.
3640M430200CHK Carriage path 2 Guide opened while Initializing.Please Close Carriage Guide and Reset All Devices.
3641M500000Abnormal Check was inserted.Please Erase any Check Media and Reset CHK Device.
3642M510100A half-width Check was inserted.Please Erase any Check Media and Reset CHK Device.
3643M510200An Abnormal Check having long length was inserted.Please Erase any Check Media and Reset CHK Device.
3644M510300An Abnormal Check having short length was inserted.Please Erase any Check Media and Reset CHK Device.
3645M510400An Abnormal Check having short width was inserted.Please Erase any Check Media and Reset CHK Device.
3646M510500A half-width Check was inserted( After Check Insertion, Alignment was performed but the check was carried to Sending-Back line without Alignment.Please Erase any Check Media and Reset CHK Device.
3647MDN0000Money Order Printer, Line down
3648POWERABUPS ABNORMALCheck UPS
3649POWERACPOWER OUT OR AC OFF1. Check AC power status and environment
36502. Check UPS
3651POWERBABATTERY LOW1. Check AC power status and environment
36522. Check UPS
3653POWERCLClerk power off!!!
3654SDN0100Service Panel (SPL) communication errorCheck the cables and connections.
3655T100100Database Access ErrorTry to download journal and may need to reformat the drive.
3656t500007Container box is full logically.(Stack count is over 60)Empty the container box and reset count of stack number in operator mode.
3657t500010Error of Half Test() (=> Sensors have some problem(e.g. Dust)) (Envelope Depository)Clean sensors with clothes.
3658t500020Ink-jet toner low (Envelop Depository)Replace with new Ink-jet printer
3659t500040Shutter is open after transaction is over.If there is a envelope in shutter, remove it.
3660t500050Jam of shutter is doubtful.Check if the envelope is jammed in shutter.
3661T500110Error of Stacking (Timeout between S3 and S4)Remove the envelope in the depository device.
3662T500120Error of Stacking (Timeout between S2 and S3)Remove the envelope in the depository device.
3663t500130Error of Stacking (Timeout between S3 and S4)Remove the envelope in the EDU
3664t500140Error of Stacking (it can't be stacked into container box) =>Container Full1.Empty the container box
36652.Remove the envelope in the EDU
3666t5001X0Time out between S1 and S2 (jam or long envelop)Clear jam.
3667T500200Error of Inserting (No envelope after executing insert)Restart the transaction.
3668T500210Error of Inserting (It occurs during a media jam or when the envelope size is too long.)Remove the Envelope from the transport(maybe in shutter)
3669T500220Error in entry (The envelope size is too short.)Remove the Envelope from the transport (maybe in shutter)
3670T500230Shutter open error(Jam or mecha error)1. Remove the envelope
36712. If 1. was not a problem, reboot ATM.
3672T500240There is envelope in transportRemove the envelope
3673T500250The location of the container box is not correctCheck the location of the container box
3674T500260The deposit container is full1. Remove the deposit container from the depository device.
36752. Remove envelopes in the depository device.
3676T500270Printer header close error when it sends 'D' command.1. Remove the envelope
36772. If 1. was not a problem , Reboot ATM
3678T500280Printer header position error when it sends 'D' command.Check the device
3679T500290Box shutter open errorCheck the box shutter
3680T5002A0Draw the envelope after envelope depositRestart transaction or normal deposit transaction
3681t5002B0Error of Inserting (Firmware Version: supported above the V00.00.15) (Envelope Depository)Remove the Envelope from the transport(maybe in shutter)
3682T500310Error of Rejecting (Shutter is closed after calling reject)Remove the envelope
3683t500320Error of Rejecting (There is an envelope in transport but it can't be rejected) (Envelope Depository)Remove the envelope.
3684T500330Error of Rejecting (Jam)Remove the envelope.
3685T500410Error of Closing shutter (Jam or mecha error)1. Remove the envelope
36862. If 1. was not a problem, reboot ATM
3687t500500Error Shutter open(When Idle ) (Envelope Depository)
3688T500510Error of opening shutter (Jam or mecha error)1. Remove the envelope
36892. If 1. was not a problem, reboot ATM
3690T500600Check sum error (Envelope Depository)
3691T500610Unknown device (not supported flash memory)Check the device
3692T500620Erase errorCheck the device
3693T500630Data size is smaller than flash memory sector sizeCheck EP bin file size
3694t500640Program Error(fail to write Flash memory) ? DownloadTry download again. Check EP. Check Memory device type.
3695T500700Print data error(char > 90)Check the print data size
3696T500710Print error (Jam)Remove the envelope
3697T500720Error of print position (between S2 and S3)1. Remove the envelope
36982. Check the mecha
3699T500730Error of the print header closeCheck mecha
3700t500800Header is openedInitialize after checking paper jam
3701T500810Error of the OpenHeader (mecha error)Check mecha
3702T500820Error of OpenHeadering (between S3 and S4)Remove the envelope
3703t5008X0Open Printer headCheck printer head. Check envelope. Clear jam.
3704T500910Error of the OpenHeader (mecha error)Check mecha (device)
3705T500920Error of OpenHeader (between S3 and S4)1. Remove the envelope
37062. If 1. was not a problem, Reboot ATM
3707t5009X0Close Printer headCheck printer head. Check envelope. Clear jam.
3708T501000Error of printer header close when it sends 'F' command.1. Remove the envelope
37092. If 1. was not a problem , Reboot ATM
3710T501010Error of printer header pre fire position when it sends 'F' commandCheck the device
3711T501100Error of Shutter open1. Check shutter device
37122. If 1. was not a problem, reboot ATM
3713T501110Error of Shutter close1. Check shutter device
37142. If 1. was not a problem, reboot ATM
3715T501120Error of printer header open1. Check printer header device
37162. If 1. was not a problem, reboot ATM
3717T501130There are envelope in transport1. Remove the envelope
37182. If 1. was not a problem, reboot ATM.
3719T501140Error of printer header close1. Check printer header device
37202. If 1. was not a problem, reboot ATM
3721T501150There is no containerCheck the container device
3722T501160Solenoid error1. Check the solenoid
37232. Replace the solenoid
3724T501170Error of print header position1. Check the print header position
37252. If 1. was not a problem, reboot ATM.
3726T501180Error of box shutter openCheck the box shutter
3727t501200Detecting the envelope in transport path between S3 and S4 sensor (Envelope Depository)
3728t501210Error of pre-fire in printer head in initializing (Envelope Depository)
3729t501220Printer head open error at EDU when 0x11 command, combined open command, is performed.
3730t501230Shutter open error at EDU when 0x11 command, combined open command, is performed.
3731t501300Envelope is not found on S1 of EDU for 5 seconds when 0x12 command, combined entry command, is performed.
3732t501310Too long envelope or envelope jammed when 0x12 command, combined entry command, is performed.
3733t501320Too short envelope when 0x12 command, combined entry command, is performed.
3734t501330Shutter is closed at EDU when 0x12 command, combined entry command, is performed.
3735t501340Envelope is found on the path of EDU when 0x12 command, combined entry command, is performed.
3736t501350Cassette is not located properly at EDU when 0x12 command, combined entry command, is performed.
3737t501360EDU cassette full error when 0x12 command, combined entry command, is performed.
3738t501370EDU printer head open error when 0x12 command, combined entry command, is performed.
3739t501380Shutter close error at EDU when 0x12 command, combined entry command, is performed.
3740t501390Printer head is not located properly at EDU when 0x12 command, combined entry command, is performed.
3741t5013a0EDU cassette shutter open error when 0x12 command, combined entry command, is performed.
3742t501400Command error at EDU when 0x15 command, combined print command, is performed. Character length equals 90 characters or more.
3743t501410Too long envelope or envelope jammed when 0x15 command, combined print command, is performed at EDU.
3744t501420Sensor error at EDU when 0x15 command, combined print command, is performed. Envelope should be detect on S3 and S4, but not on S1.
3745t501430Cassette is not located properly at EDU when 0x15 command, combined print command, is performed.
3746t501450Envelope or something is detected between S3 and S4 when 0x15 command, combined print command, is performed. Envelope jammed or too long envelope.
3747t501460Envelope is detected on the path of EDU after solenoid works when 0x15 command, combined print command, is performed.
3748t501480Printer head close error at EDU when 0x15 command, combined print command, is performed.
3749t501510Printer head close error at EDU when 0x13 command, combined open cancel command, is performed.
3750t501530EDU shutter close error when 0x13 command, combined open cancel command, is performed.
3751t501630Envelope jammed on the path of EDU when 0x14 command, combined entry cancel command, is performed.
 
Knew100 сказал(а):
Куда это всё вводить и вообще использовать?
это скорее всего для людей работающих в реальной жизни с банкоматами (они же АТМ), при чем мне кажется для тех , кто умеет добраться до аппаратной части и аккуратно подключиться к банкомату, а далее уже управлять им с помощь своего софта. В случае если выскочит ошибка, чтоб понимать поведение банкомата и причину ошибки. Ну или просто для спецов-технарей обслуживающих банкоматы =))
 
Knew100 сказал(а):
У тебя банкомат есть?
Терминал киви выдрал где то кажись)
 
DimmuBurgor сказал(а):
3201DA07000INVALID CARD - NOT A DEBIT CARDCheck the card whether usable or not
3202DA07100NO CREDIT ACCOUNT NUMBER FOUNDCheck card whether usable or not
3203DA07500BAD PIN (MULTIPLE TIMES)1. Reenter the password correctly.
32042. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.
3205DA07600INVALID ACCOUNTInquire the card issuer. (OASIS system only)
3206DA07800NO ACCOUNT EXISTInquire your service provider.
3207DA08000INVALID DATECheck local date of ATM.
3208DA08300NOT VERIFIED PIN1. Reenter the password correctly.
32092. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.
3210DA08600NOT VERIFIED PIN1. Reenter the password correctly.
32112. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.
3212DA08700KEY SYNCH ERROR (PIN)1. Reenter the password correctly.
32132. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. (OASIS system only)
3214DA08800KEY SYNCH ERROR (MAC)1. Reenter the password correctly.
32152. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. (OASIS system only)
3216DA09000INVALID TERMINAL TYPEInquire your service provider.
3217DA09100INVALID TERMINAL KEY (RBSLynk) or NO BANK RESPONSE (COMMON)Inquire your service provider.
3218DA09200INVALID ABA, SIC or ACCOUNT NUMBER (RBSLynk) or NO NETWORK RESPONSEInquire your service provider.
3219DA09300VIOLATION ON LAWInquire your service provider. (OASIS system only)
3220DA09400MISC. PROCESSING ERROR(RBSLynk)
3221DA09500TEST TRANSACTION FOR OTHER THAN $0.00 (RBSLynk) or MISC. PROCESSING ERROR(STANDARD3)Inquire your service provider.
3222DA09600SYSTEM MALFUNCTIONInquire your service provider. (OASIS system only)
3223DA09700EXCEEDING STORE DAILY CREDIT LIMITCheck the maximum credit limit per day.
3224DA09800EXCEEDING STORE DAILY DEBIT LIMITCheck the maximum debit limit per day.
3225DA09900OTHER/UNKNOWN/UNABLE TO DETERMINEInquire your service provider. (OASIS system only)
3226DA0xxx0Host Denial ErrorRefer to E7. Description for error code organization
3227DA11100Reversal DeclinedInquire your service provider.
3228DFFF100REVERSAL TRIAL EXCEEDS MAXIMUM RETRY COUNTInquire your service provider.
3229DFFF101REVERSAL TRIAL EXCEEDS MAXIMUM RETRY COUNT BEFORE CONFIGURATION.Inquire your service provider.
3230E??1000Undefined CommandCheck command message
3231E000100RMS port failure / RMS response time-out / RMS modem failure / RMS no dial tone1. Check RMS-related settings.
32322. Check if the telephone line is connected and the status of the telephone line.
32333. Check if the RMS host is alive.
32344. Check the modem controller and logic.
3235E000200RMS port failure / RMS response time-out / RMS modem failure / RMS no dial tone1. Check RMS-related settings.
32362. Check if the telephone line is connected and the status of the telephone line.
32373. Check if the RMS host is alive.
32384. Check the modem controller and logic.
3239E000300RMS port failure / RMS response time-out / RMS modem failure / RMS no dial tone1. Check RMS-related settings.
32402. Check if the telephone line is connected and the status of the telephone line.
32413. Check if the RMS host is alive.
32424. Check the modem controller and logic.
3243E000400RMS port failure / RMS response time-out / RMS modem failure / RMS no dial tone1. Check RMS-related settings.
32442. Check if the telephone line is connected and the status of the telephone line.
32453. Check if the RMS host is alive.
32464. Check the modem controller and logic.
3247E000500RMS MODEM Disconnection time out1.Check telephone line connection.
32482. Check Modem.
3249E100000RMS port failure. (modem failure)1. Check phone line.
32502. Check phone number for RMS.
32513. Check modem.
3252E12A500Invalid baudrateCheck if the baudrate is either 38400 or 115200
3253E131100Invalid parameter lengthCheck if the parameter length is normal
3254E147600Invalid the sum of function key valueCheck if the sum of function key value is 0x4b
3255E147700Invalid the function key valueCheck if the function key value is between 0x0a and 0x0f
3256E15A400Invalid time valueCheck if the time value is ASC value
3257E211300PIN or Key entry timeoutRetry PIN or Key entry from the beginning
3258E217400It is not in the sensitive modeEnter two sensitive passwords to be sensitive mode
3259E217800PIN transaction exceeded 120 within one hourRetry PIN transaction after one hour
3260E221300Password entry timeoutRetry password entry from the beginning
3261E227000Incorrect passwordEnter correct passwords
3262E231300PIN or Key entry timeoutRetry PIN or Key entry from the beginning
3263E247400It is not in the sensitive modeEnter two sensitive passwords to be sensitive mode
3264E312300Key is not foundCheck if the key is loaded
3265E322300Key is not foundCheck if the key is loaded
3266E331200Invalid parameterCheck if the parameter is normal
3267E332300Key is not foundCheck if the key is loaded
3268E341200Invalid parameterCheck if the parameter is normal
3269E342300Key is not foundCheck if the key is loaded
3270E352300Key is not foundCheck if the key is loaded
3271E362300Key is not foundCheck if the key is loaded
3272E372300Key is not foundCheck if the key is loaded
3273E382300Key is not foundCheck if the key is loaded
3274E392300Key is not foundCheck if the key is loaded
3275E3A2300Key is not foundCheck if the key is loaded
3276E3C2300Key is not foundCheck if the key is loaded
3277E412300Key is not foundCheck if the key is loaded
3278E412A00Key usage mismatchCheck the key usage
3279E412C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
3280E41A200Local PIN verification failureCheck the data for local PIN verification
3281E41A300No PIN is enteredTry again after entering PIN
3282E611100Invalid parameter lengthCheck if the parameter length is normal
3283E612A00Key usage mismatchCheck the key usage
3284E615000Undefined RSA Key TypeCheck the firmware code
3285E615800The keyname is same with existing symmetric keynameSet the different keyname with existing symmetric keyname
3286E616300Invalid RSA Key formatCheck the RSA Key format
3287EA17400It is not in the sensitive modeEnter two sensitive passwords to be sensitive mode
3288EC11200Invalid parameterCheck if the parameter is normal
3289EC12000Key Table is FULLDelete an existing key and try it again or set the existing keyname
3290EC12100Key Table is FULLDelete an existing key and try it again or set the existing keyname
3291EC12200The key usage is not Key Encryption KeySet the key which of usage is Key Encrytion Key
3292EC12300Key is not foundCheck if the key is loaded
3293EC12700The key usage is nullSet the correct key usage
3294EC12800The parent key is not loaded statusCheck if the key is loaded status
3295EC12900The parent key mismatchSet the same parent key
3296EC12A00Key usage mismatchCheck the key usage
3297EC12D00The child key length errorThe child key length should be equal or less than the parent key length
3298EC12E00Single length key level errorSingle length key level should be 2
3299EC12F00The parent key usage is not Key Encryption KeySet the parent key which of usage is Key Encrytion Key
3300EC13000Double length key level errorDouble length key level should be 2 or 3
3301EC13100The key is not KEK for PIN KeySet the key which of usage is KEK for PIN Key
3302EC13200The key is not KEK for Data KeySet the key which of usage is KEK for Data Key
3303EC13300The key is not KEK for MAC KeySet the key which of usage is KEK for MAC Key
3304EC13400The key is not KEK for Unique PIN KeySet the key which of usage is KEK for Unique PIN Key
3305EC13500The key is not KEK for Local PIN KeySet the key which of usage is KEK for Local PIN Key
3306EC13600Transaction key usage is KEKSet the transaction key which of usage is not KEK
3307EC13700Transaction key is multiple usageSet the transaction key which has single usage
3308EC13800The left key is same with the right keySet the different key value
3309EC13900The left key is weak keySet the left key which is not weak key
3310EC13A00The right key is weak keySet the right key which is not weak key
3311EC13D00Failure of obtaining the parent keyCheck if the parent key is loaded status
3312EC13E00The child key counts exceed 5Delete an existing key and try it again or set the existing child keyname
3313EC13F00The key is not duplicated usageThe key cannot be overwritten because of no duplicate usage
3314EC14100The same key value existsSet the different key value with the existing key
3315EC14800It is in the ANSI TR31 modeANSI TR31 Import Key Command should be used.
3316EC16200The keyname is same with existing asymmetric keynameSet the different keyname with existing asymmetric keyname
3317EC22000Key Table is FULLDelete an existing key and try it again or set the existing keyname
3318EC22300Key is not foundCheck if the key is loaded
3319EC22800The parent key is not loaded statusCheck if the key is loaded status
3320EC22B00Invalid keynameCheck the keyname is normal string and less than 32 digits
3321EC22C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
3322EC22D00The child key length errorThe child key length should be equal or less than the parent key length
3323EC22F00The parent key usage is not Key Encryption KeySet the parent key which of usage is Key Encrytion Key
3324EC23000Double length key level errorDouble length key level should be 2 or 3
3325EC23100The key is not KEK for PIN KeySet the key which of usage is KEK for PIN Key
3326EC23200The key is not KEK for Data KeySet the key which of usage is KEK for Data Key
3327EC23300The key is not KEK for MAC KeySet the key which of usage is KEK for MAC Key
3328EC23400The key is not KEK for Unique PIN KeySet the key which of usage is KEK for Unique PIN Key
3329EC23500The key is not KEK for Local PIN KeySet the key which of usage is KEK for Local PIN Key
3330EC23600Transaction key usage is KEKSet the transaction key which of usage is not KEK
3331EC23700Transaction key is multiple usageSet the transaction key which has single usage
3332EC23800The left key is same with the right keySet the different key value
3333EC23900The left key is weak keySet the left key which is not weak key
3334EC23A00The right key is weak keySet the right key which is not weak key
3335EC23D00Failure of obtaining the parent keyCheck if the parent key is loaded status
3336EC23E00The child key counts exceed 5Delete an existing key and try it again or set the existing child keyname
3337EC24100The same key value existsSet the different key value with the existing key
3338EC24200Key Block length errorCheck Key Block length
3339EC24300Key Block Header errorCheck Key Block Header
3340EC24400The parent key is not TR31 Master KeySet the parent key which of usage is TR31 Master Key
3341EC24500Failure of decrypting Key BlockCheck if the Key Block is correct
3342EC24700Key Block verification failureCheck MAC for Key Block
3343EC26200The keyname is same with existing asymmetric keynameSet the different keyname with existing asymmetric keyname
3344ED11100Invalid parameter lengthCheck if the parameter length is normal
3345ED11200Invalid parameterCheck if the parameter is normal
3346ED12300Key is not foundCheck if the key is loaded
3347ED12A00Key usage mismatchCheck the key usage
3348ED12C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
3349ED1A000Undefined AES lengthSet AES length 16, 24 or 32
3350ED21100Invalid parameter lengthCheck if the parameter length is normal
3351ED21200Invalid parameterCheck if the parameter is normal
3352ED22300Key is not foundCheck if the key is loaded
3353ED22A00Key usage mismatchCheck the key usage
3354ED22C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
3355ED2A000Undefined AES lengthSet AES length 16, 24 or 32
3356EF11100Invalid parameter lengthCheck if the parameter length is normal
3357EF12A00Key usage mismatchCheck the key usage
3358EF15000Undefined RSA Key TypeCheck the firmware code
3359EF15800The keyname is same with existing symmetric keynameSet the different keyname with existing symmetric keyname
3360EF16300Invalid RSA Key formatCheck the RSA Key format
3361EF21100Invalid parameter lengthCheck if the parameter length is normal
3362EF22A00Key usage mismatchCheck the key usage
3363EF25000Undefined RSA Key TypeCheck the firmware code
3364EF25800The keyname is same with existing symmetric keynameSet the different keyname with existing symmetric keyname
3365EF26300Invalid RSA Key formatCheck the RSA Key format
3366EF31100Invalid parameter lengthCheck if the parameter length is normal
3367EF32A00Key usage mismatchCheck the key usage
3368EF35000Undefined RSA Key TypeCheck the firmware code
3369EF35800The keyname is same with existing symmetric keynameSet the different keyname with existing symmetric keyname
3370EF36300Invalid RSA Key formatCheck the RSA Key format
3371EF41100Invalid parameter lengthCheck if the parameter length is normal
3372EF45100Undefined Sign and SN TypeCheck the firmware code
3373EF51100Invalid parameter lengthCheck if the parameter length is normal
3374EF55100Undefined Sign and SN TypeCheck the firmware code
3375EF61100Invalid parameter lengthCheck if the parameter length is normal
3376EF65100Undefined Sign and SN TypeCheck the firmware code
3377EG12300Key is not foundCheck if the key is loaded
3378EG12B00Invalid keynameCheck the keyname is normal string and less than 32 digits
3379EG19000RSA encryption failureCheck RSA Key format
3380EG22300Key is not foundCheck if the key is loaded
3381EG29100RSA decryption failureCheck RSA Key format
3382EG29400Invalid RSA Key lengthRSA Key length should be 2048 bits
3383EG32300Key is not foundCheck if the key is loaded
3384EG32B00Invalid keynameCheck the keyname is normal string and less than 32 digits
3385EG39200Signature generation failureCheck RSA Key format
3386EG42300Key is not foundCheck if the key is loaded
3387EG42B00Invalid keynameCheck the keyname is normal string and less than 32 digits
3388EG49300Signature verification failureCheck RSA Key format and signature value
3389EH11100Invalid parameter lengthCheck if the parameter length is normal
3390EJ11300Password entry timeoutRetry password entry from the beginning
3391EJ17100Incorrect passwordEnter correct passwords
3392EJ17400It is not in the sensitive modeEnter two sensitive passwords to be sensitive mode
3393EJ21300Password entry timeoutRetry password entry
3394EJ27100Incorrect passwordEnter correct passwords
3395EJ27400It is not in the sensitive modeEnter two sensitive passwords to be sensitive mode
3396EL1FC00Log is not foundSet installation state
3397EL1FD11Log search failureCheck the firmware code
3398EM11100Invalid parameter lengthCheck if the parameter length is normal
3399EM11200Invalid parameterCheck if the parameter is normal
3400EM12300Key is not foundCheck if the key is loaded
3401EM12A00Key usage mismatchCheck the key usage
3402EM12C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
3403EM21100Invalid parameter lengthCheck if the parameter length is normal
3404EM21200Invalid parameterCheck if the parameter is normal
3405EM22300Key is not foundCheck if the key is loaded
3406EM22A00Key usage mismatchCheck the key usage
3407EM22C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
3408EM24900MAC verification failureCheck the MAC value
3409EP12300Key is not foundCheck if the key is loaded
3410EP12A00Key usage mismatchCheck the key usage
3411EP12C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
3412EP1A300There is no entered PINEnter PIN and try it again
3413EP2A100Failure of DUKPT PIN block encryptionCheck DUKPT PIN encryption count
3414EP2A300There is no entered PINEnter PIN and try it again
3415ER25200There is no serial numberInject serial number
3416ER25300There is no serial number signatureInject serial number signature
3417ER35400There is no EPP public keyInject EPP public key
3418ER35500There is no EPP public key signatureInject EPP public key signature
3419ER41100Invalid parameter lengthCheck if the parameter length is normal
3420ER42A00Key usage mismatchCheck the key usage
3421ER45000Undefined RSA Key TypeCheck the firmware code
3422ER45600There is no CA public keyInject CA public key
3423ER45700Failure of signature verificationCheck RSA Key format and signature value
3424ER45800The keyname is same with existing symmetric keynameSet the different keyname with existing symmetric keyname
3425ER46300Invalid RSA Key formatCheck the RSA Key format
3426ER55900Mutual authentication is not verifiedTry to load Host public key command
3427ER55A00RKT 15 minutes timeoutExecute RKT process from the beginning
3428ER55B00Random number size exceeds 256Set the random number size less than 256
3429ER65900Mutual authentication is not verifiedTry to load Host public key command and start key exchange command
3430ER65A00RKT 15 minutes timeoutExecute RKT process from the beginning
3431ER65B00Random number size exceeds 256Set the random number size 16
3432ER65C00There is no Host public keyTry to load Host public key command
3433ER65D00RSA encryption failureCheck RSA Key format
3434ER75900Mutual authentication is not verifiedTry to load Host public key command and start key exchange command
3435ER75A00RKT 15 minutes timeoutExecute RKT process from the beginning
3436ER75B00Random number size exceeds 256Set the random number size less than 256
3437ER75E00There is no EPP private keyInject EPP private key
3438ER75F00RSA decryption failureCheck RSA Key format
3439ER76000Invalid Encoded Message formatCheck the encrypted message
3440ER76100Failure of random number comparisonCheck the random number
3441ER81200Invalid parameterCheck if the parameter is normal
3442ER82000Key Table is FULLDelete an existing key and try it again or set the existing keyname
3443ER82100Key Table is FULLDelete an existing key and try it again or set the existing keyname
3444ER82700The key usage is nullSet the correct key usage
3445ER82A00Key usage mismatchCheck the key usage
3446ER83800The left key is same with the right keySet the different key value
3447ER83900The left key is weak keySet the left key which is not weak key
3448ER83A00The right key is weak keySet the right key which is not weak key
3449ER84400The parent key is not TR31 Master KeySet the parent key which of usage is TR31 Master Key
3450ER85700Failure of signature verificationCheck RSA Key format and signature value
3451ER85900Mutual authentication is not verifiedTry to load Host public key command and start key exchange command
3452ER85A00RKT 15 minutes timeoutExecute RKT process from the beginning
3453ER85F00RSA decryption failureCheck RSA Key format
3454ER86000Invalid Encoded Message formatCheck the encrypted message
3455ER86100Failure of random number comparisonCheck the random number
3456ER86200The keyname is same with existing asymmetric keynameSet the different keyname with existing asymmetric keyname
3457ET11100Invalid parameter lengthCheck if the parameter length is normal
3458ET11200Invalid parameterCheck if the parameter is normal
3459ET12000Key Table is FULLDelete an existing key and try it again or set the existing keyname
3460ET12100Key Table is FULLDelete an existing key and try it again or set the existing keyname
3461ET12200The key usage is not Key Encryption KeySet the key which of usage is Key Encrytion Key
3462ET12400WFS_PIN_USECONSTRUCT key usage cannot be used as TMKRemove WFS_PIN_USECONSTRUCT key usage
3463ET12500There is no entered component keyEnter component key and try it again
3464ET12600Component key entry is not completeEnter component key all
3465ET12700The key usage is nullSet the correct key usage
3466ET13800The left key is same with the right keySet the different key value
3467ET13900The left key is weak keySet the left key which is not weak key
3468ET13A00The right key is weak keySet the right key which is not weak key
3469ET13B00Component key counts are less than 2Enter more than two component keys
3470ET13C00key is imported without the component key entryEnter more than two component keys
3471ET14000The key is not top levelSet the top level key
3472ET14400The parent key is not TR31 Master KeySet the parent key which of usage is TR31 Master Key
3473ET16200The keyname is same with existing asymmetric keynameSet the different keyname with existing asymmetric keyname
3474ET17400It is not in the sensitive modeEnter two sensitive passwords to be sensitive mode
3475EU18200Firmware update public key does not existInject firmware update public key
3476EU21100Invalid parameter lengthCheck if the parameter length is normal
3477EU21200Invalid parameterCheck if the parameter is normal
3478EU28000Firmware update start command does not executedExecute firmware update start commnad
3479EU28300Received firmware file does not have version infoCheck firmware file
3480EU31200Invalid parameterCheck if the parameter is normal
3481EU35700Failure of signature verificationCheck RSA Key format and signature value
3482EU38000Firmware update start command does not executedExecute firmware update start commnad
3483EU38100Check sum failureCheck firmware file
3484EV2FB00Undefined StateCheck firmware source code
3485EW11300ID and password entry timeoutRetry ID and password entry from the beginning
3486EW1FD02Incorrect IDs or passwordsEnter correct IDs and passwords
3487EW1FD03Incorrect default IDs or passwordsEnter correct default IDs and passwords
3488EW1FD04The two IDs are sameSet the different two IDs
3489EW1FD051ST ID is not verifiedVerify 1ST ID first
3490EW21200Invalid parameterCheck if the parameter is normal
3491EW21300ID and password entry timeoutRetry ID and password entry from the beginning
3492EW2FD06Failure of entered password verificationEnter correct password
3493EW2FD07Failure of entered ID verificationEnter correct ID
3494EW2FD08ID is nullEnter a ID that is not null
3495EW2FD09Password is nullEnter a password that is not null
3496EW2FD0ASame ID existsEnter a different ID with existing ID
3497EW2FD0CIncorrect IDEnter correct ID
3498EW2FD0DFull ID counts (20)Delete an existing ID and try it again
3499EW2FD0EEntered ID is nullEnter ID that is not null
3500EW2FD10It is not senstive mode for removal detectionEnter two IDs and passwords to be sensitive mode for removal detection
3501EW2FF0FID is not foundSet existing ID
3502EW3FA00Undefined actionCheck firmware source code
3503EW3FD01The count of ID/password that are not default is less than twoEnter more than two IDs and passwords that are not default
3504EW3FD0EEntered ID is nullEnter ID that is not null
3505EW3FD10It is not senstive mode for removal detectionEnter two IDs and passwords to be sensitive mode for removal detection
3506EW3FD12I2C write failsCheck EPP hardware
3507EW4FA00Undefined actionCheck firmware source code
3508EW4FD01The count of ID/password that are not default is less than twoEnter more than two IDs and passwords that are not default
3509EW4FD0EEntered ID is nullEnter ID that is not null
3510EW4FD10It is not senstive mode for removal detectionEnter two IDs and passwords to be sensitive mode for removal detection
3511EW5FD0FSearch ID count errorCheck firmware source code
3512EW5FD10It is not senstive mode for removal detectionEnter two IDs and passwords to be sensitive mode for removal detection
3513EW5FF0FID is not foundSet existing ID
3514EX1FF01Self Test FailExchange EPP
3515EX1FF02Initial StateSet Initialization State and Set installation state
3516EX1FF03Initialization StateSet installation state
3517EX1FF04Authorized Removal StateSet installation state
3518EX1FF05Unauthorized Removal StateSet Initial State, Set Initialization State and Set installation state
3519F000100Number of Bill is not inputtedEnter number of bill. (required)
3520F000200Surcharge Owner is not set1. Check surcharge owner.
35212. Set surcharge owner.
3522F000300Surcharge amount is invalidContact to technician support team
3523F000400Parameter is not properly set (Adver. Text refreshing timer)Enter Ad text refresh timer.
3524F000500Parameter is not properly set (Advertisement text)Enter Ad text.
3525F000600Dispense limite setting error Ex) Dispense Limit > Face value of the note type x 25Check the dispense limit, and set the limit again.
3526F000700Note type setting error Ex) For MB-2000, only 10$, 20$, 50$, and 100$ notes are valid.Check the note type, and set it again.
3527F000800Fast cash setting error Ex) Fast cash value > Dispense limitCheck the fast cash value, and set it again.
3528F000900Master key index invalid 0 <= MKEY Index <= 15Check the master key, and set it again.
3529F000A00Master Key emptyEnter Master key. (required)
3530F000B00Host phone number is not set1. Check host phone number.
35312. Set host phone number.
3532F000C00Error Retry Timer is not inputtedEnter Retry timer.
3533F000D00RMS password is not set1. Check RMS password.
35342. Set RMS password.
3535F000E00RMS phone number is not set1. Check RMS phone number.
35362. Set RMS phone number.
3537F000F00Terminal ID is not set1. Check terminal ID.
35382. Set terminal ID.
3539F001000Routing ID is not set1. Check routing ID.
35402. Set routing ID.
3541F001100The master key serial number is not set.Master key Serial Number set
3542F001200Non-cash type text is not set. (MB-2100/2200 only)Non-Cash Type set
3543F001300Parameter is not properly setCheck proper parameters in setting.
3544F001400NVRAM failure1. Check the battery and the battery plug.
35452. Replace the main board.
3546F001500Unique Key Serial No. Empty1. Call your attendant
3547F001600Default master password was not changed
3548F001F00Machine serial number is not set
3549F002F00Host type is not set
3550F003F00Communication ID invalid (only triton)
3551F004F00EPP(Pinpad) key mode is invalid1. Check modem cable
35522. Contact to technical support team
3553F005F00Denomination is invalid1. Check modem cable
35542. Contact to technical support team
3555F006F00Failed Host Connection!
3556F00B000ATM network of host address set is abnormal !Call your attendant.
3557FD00001GIFT CARD DISPENSE FAILCheck the card dispenser
3558FFFFFFFNVRAM is broken.1. Reset Master Password.
35592. Clear NVRAM.
3560IDN0X00DIP MCR connection failure1. Power Off/On
35612. Check DIP MCR
35623. Check cable connection
3563M010000Money Order Printer, Carriage is unable to find home
3564M010100Money Order Printer, Burster wheel could not find home during initialization
3565M010200Money Order Printer, Paper out
3566M010300Money Order Printer, Paper could not be loaded
3567M010400Money Order Printer, The top of form mark can be found
3568M010500Money Order Printer, The burster failed or if the paper advanced too far without burst
3569M010600Money Order Printer, The non-boot sectors either have an incorrect checksum or are unexpectedly empty
3570M010700Money Order Printer, Feeder is not present
3571M011500Money Order Printer, Form burst failure
3572M011700Money Order Printer, Edge of paper not found
3573M011F00Money Order Printer, Under bar not found
3574M012A00Money Order Printer, Bar code scan fail
3575M01D000Money Order Printer, Paper present detects failure
3576M01D100Money Order Printer, Download firmware failure : Starting address error
3577M01D200Money Order Printer, Download firmware failure : Ending address less than starting address
3578M01D300Money Order Printer, Download firmware failure : Invalid ending address
3579M01D400Money Order Printer, Download firmware failure : Invalid length of data
3580M01D500Money Order Printer, Download firmware failure : After receiving downloaded data
3581M100000CHK Initialization Failed.Please Check the CHK Device Cable and Reset CHK Device.
3582M200000CHK Process Error.Please Erase any Check Media and Reset CHK Device or Check the Insertion Slot of CHK Device.
3583M210000CHK Process Error related to M1 Motor.Please Erase any Check Media and Reset CHK Device.
3584M210100[CHK INSERTION] Auto Alignment motor Hiding Failed.Please Erase any Check Media and Reset CHK Device.
3585M210200[CHK EJECTION] Auto Alignment motor Hiding Failed.Please Erase any Check Media and Reset CHK Device.
3586M220000CHK Process Error related to M1 Motor.Please Erase any Check Media and Reset CHK Device.
3587M220100[CHK INSERTION] S9 Sensor On Detection Failed, the Media setting Error at Scanning Start.Please Erase any Check Media and Reset CHK Device.
3588M220200[CHK INSERTION] S9 Sensor Off Detection Failed, the Media Jammed at Scanning Start.Please Erase any Check Media and Reset CHK Device.
3589M220600[CHK INSERTION] S10 Sensor Off Detection Failed, Jam at Scanning.Please Erase any Check Media and Reset CHK Device.
3590M220700[CHK INSERTION] S13 Sensor On Detection Failed, Moving of Start point for Printing Failed.Please Erase any Check Media and Reset CHK Device.
3591M220800[CHK INSERTION] S13 Sensor Off Detection Failed, the Media Jammed after Printing process.Please Erase any Check Media and Reset CHK Device.
3592M220900[CHK INSERTION] S11 Sensor On Detection Failed, Moving of end point for Scanning Failed.Please Check the Ink Motor.
3593M221000[CHK INSERTION] S12 Sensor Off Detection Failed, Moving of the Media Failed before Printing process.Please Check the BOX Motor.
3594M221100[CHK INSERTION] S3 Sensor on Detection Failed, Media Jammed at CheckStart process.Please Check the Insertion Slot of CHK Device.
3595M221200[CHK INSERTION] S3 Sensor On Detection Failed, Moving of the Media Failed at Check Start Process.Please Erase any Check Media and Reset CHK Device.
3596M221300[CHK INSERTION] S6 Sensor On Detection Failed, Moving of the Media Error occurred while perfoming Basic Auto AlignmentPlease Erase any Check Media and Reset CHK Device.
3597M221500[CHK INSERTION] S8 Sensor On Detection Failed, Moving of the Media Error occurred while perfoming Auto Alignment.Please Check the Rejection part.
3598M221600[CHK INSERTION] S8 Sensor off Detection Failed, Media Jammed at CheckStart process.Please Check the Escrow part.
3599M221700[CHK INSERTION] Detected Error occurred in Sending-Back line before ScanStart process.( S10, S11, S12, S13 )Please Check the Escrow part.
3600M221800Reserved for CHK Error.
3601M221900[CHK EJECTION] S8 Off Detection Failed. Ejecting the Media having UnderSize Failed or Jammed while Rejecting.Please Check the Rejection part.
3602M222000[CHK EJECTION] S9 Sensor On Detection Failed, Media Jammed while Rejecting process.Please Check the Escrow part.
3603M222100[CHK EJECTION] S9 Sensor Off Detection Failed, Media Jammed in ALU part while Rejecting process.Please Check the Rejection part.
3604M222200[CHK EJECTION] S13 Sensor On Detection Failed, Media Jammed while Rejecting process.Please Check the Ink Motor.
3605M222300[CHK EJECTION] S13 Sensor Off Detection Failed, Media Jammed while Rejecting process.Please Check the Ink Motor.
3606M222400[CHK EJECTION] S11 Sensor On Detection Failed, Media Jammed while Rejecting process.Please Erase any Check Media and Reset CHK Device.
3607M222500[CHK EJECTION] S1 Sensor Off Detection Failed, Media Jammed while Rejecting process.Please Erase any Check Media and Reset CHK Device.
3608M222600[CHK EJECTION] S3 Sensor On Detection Failed, ALU part Jammed while Rejecting process.Please Erase any Check Media and Reset CHK Device.
3609M222700[CHK EJECTION] S3 Sensor Off Detection Failed, Insertion Slot Jammed while Rejecting process.Please Erase any Check Media and Reset CHK Device.
3610M222800[CHK EJECTION] S1 Sensor On Detection Failed while Rejecting process.Please Erase any Check Media and Reset CHK Device.
3611M222900[CHK EJECTION] S1 Sensor Off Detection Failed while Rejecting process.Please Erase any Check Media and Reset CHK Device.
3612M223000CHK Document Reject failPlease Erase any Check Media and Reset CHK Device.
3613M223100CHK Auto Alignment Failed after Retrying the job.Please Erase any Check Media and Reset CHK Device.
3614M223200CHK S6 Sensor On Detection Failed while Retaining process.
3615M223300CHK S9 Sensor On Detection Failed while Retaining process.
3616M223400CHK S12 Sensor On Detection Failed while Retaining process.
3617M223500CHK S12 Sensor Off Detection Failed while Retaining process.
3618M230000CHK Process Error related to M3 Motor( Printer part ).Please Erase any Check Media and Reset CHK Device.
3619M230100[BEFORE PRINTING] CHK Positioning the print Head at Home Failed.Please Erase any Check Media and Reset CHK Device.
3620M230200[AFTER PRINTING] CHK Positioning the print Head at Home FailedPlease Erase any Check Media and Reset CHK Device.
3621M290000CHK Process Error related to Solenoid.Please Erase any Check Media and Reset CHK Device.
3622M291000CHK Process Error related to Solenoid 1.Please Erase any Check Media and Reset CHK Device.
3623M291100CHK Solenoid 1 Pulling Failed.Please Erase any Check Media and Reset CHK Device.
3624M291200CHK Solenoid 1 Releasing Failed.Please Erase any Check Media and Reset CHK Device.
3625M292000CHK Solenoid 2 Error.Please Erase any Check Media and Reset CHK Device.
3626M292100CHK Solenoid 2 Pulling Failed.Please Reset CHK Device.
3627M292200CHK Process Error related to Solenoid 2.Please Reset CHK Device.
3628M300000CHK Normal Positioning Failed.Please Reset CHK Device.
3629M310100CHK BOX is Abnormal Position.Please Reset CHK Device.
3630M400000CHK Process Error.Please Reset CHK Device.
3631M410100CHK Process Error. Document not inserted.Please Reset CHK Device.
3632M410200CHK Box Full was Detected.Please Reset CHK Device.
3633M4103003 pieces of Checks were detected when a Check was inserted at CheckStart.Please Reset CHK Device.
3634M410400A Check Insertion was interrupted by a user at CheckStart.Please Reset CHK Device.
3635M410500CHK Process Error when a Check is inserted and removed at CheckStart.Please Erase any Check Media and Reset CHK Device.
3636M420100CHK Process Error. Auto Alignment Failed while Shading.Please Reset CHK Device.
3637M420200CHK Process Error. S10 On Detection Failed while Shading.Please Reset CHK Device.
3638M420300CHK Process Error. S9, S10 On Detection Failed while Shading.Please Reset CHK Device.
3639M430100CHK Carriage path 1 Guide opened while Initializing.Please Close Carriage Guide and Reset All Devices.
3640M430200CHK Carriage path 2 Guide opened while Initializing.Please Close Carriage Guide and Reset All Devices.
3641M500000Abnormal Check was inserted.Please Erase any Check Media and Reset CHK Device.
3642M510100A half-width Check was inserted.Please Erase any Check Media and Reset CHK Device.
3643M510200An Abnormal Check having long length was inserted.Please Erase any Check Media and Reset CHK Device.
3644M510300An Abnormal Check having short length was inserted.Please Erase any Check Media and Reset CHK Device.
3645M510400An Abnormal Check having short width was inserted.Please Erase any Check Media and Reset CHK Device.
3646M510500A half-width Check was inserted( After Check Insertion, Alignment was performed but the check was carried to Sending-Back line without Alignment.Please Erase any Check Media and Reset CHK Device.
3647MDN0000Money Order Printer, Line down
3648POWERABUPS ABNORMALCheck UPS
3649POWERACPOWER OUT OR AC OFF1. Check AC power status and environment
36502. Check UPS
3651POWERBABATTERY LOW1. Check AC power status and environment
36522. Check UPS
3653POWERCLClerk power off!!!
3654SDN0100Service Panel (SPL) communication errorCheck the cables and connections.
3655T100100Database Access ErrorTry to download journal and may need to reformat the drive.
3656t500007Container box is full logically.(Stack count is over 60)Empty the container box and reset count of stack number in operator mode.
3657t500010Error of Half Test() (=> Sensors have some problem(e.g. Dust)) (Envelope Depository)Clean sensors with clothes.
3658t500020Ink-jet toner low (Envelop Depository)Replace with new Ink-jet printer
3659t500040Shutter is open after transaction is over.If there is a envelope in shutter, remove it.
3660t500050Jam of shutter is doubtful.Check if the envelope is jammed in shutter.
3661T500110Error of Stacking (Timeout between S3 and S4)Remove the envelope in the depository device.
3662T500120Error of Stacking (Timeout between S2 and S3)Remove the envelope in the depository device.
3663t500130Error of Stacking (Timeout between S3 and S4)Remove the envelope in the EDU
3664t500140Error of Stacking (it can't be stacked into container box) =>Container Full1.Empty the container box
36652.Remove the envelope in the EDU
3666t5001X0Time out between S1 and S2 (jam or long envelop)Clear jam.
3667T500200Error of Inserting (No envelope after executing insert)Restart the transaction.
3668T500210Error of Inserting (It occurs during a media jam or when the envelope size is too long.)Remove the Envelope from the transport(maybe in shutter)
3669T500220Error in entry (The envelope size is too short.)Remove the Envelope from the transport (maybe in shutter)
3670T500230Shutter open error(Jam or mecha error)1. Remove the envelope
36712. If 1. was not a problem, reboot ATM.
3672T500240There is envelope in transportRemove the envelope
3673T500250The location of the container box is not correctCheck the location of the container box
3674T500260The deposit container is full1. Remove the deposit container from the depository device.
36752. Remove envelopes in the depository device.
3676T500270Printer header close error when it sends 'D' command.1. Remove the envelope
36772. If 1. was not a problem , Reboot ATM
3678T500280Printer header position error when it sends 'D' command.Check the device
3679T500290Box shutter open errorCheck the box shutter
3680T5002A0Draw the envelope after envelope depositRestart transaction or normal deposit transaction
3681t5002B0Error of Inserting (Firmware Version: supported above the V00.00.15) (Envelope Depository)Remove the Envelope from the transport(maybe in shutter)
3682T500310Error of Rejecting (Shutter is closed after calling reject)Remove the envelope
3683t500320Error of Rejecting (There is an envelope in transport but it can't be rejected) (Envelope Depository)Remove the envelope.
3684T500330Error of Rejecting (Jam)Remove the envelope.
3685T500410Error of Closing shutter (Jam or mecha error)1. Remove the envelope
36862. If 1. was not a problem, reboot ATM
3687t500500Error Shutter open(When Idle ) (Envelope Depository)
3688T500510Error of opening shutter (Jam or mecha error)1. Remove the envelope
36892. If 1. was not a problem, reboot ATM
3690T500600Check sum error (Envelope Depository)
3691T500610Unknown device (not supported flash memory)Check the device
3692T500620Erase errorCheck the device
3693T500630Data size is smaller than flash memory sector sizeCheck EP bin file size
3694t500640Program Error(fail to write Flash memory) ? DownloadTry download again. Check EP. Check Memory device type.
3695T500700Print data error(char > 90)Check the print data size
3696T500710Print error (Jam)Remove the envelope
3697T500720Error of print position (between S2 and S3)1. Remove the envelope
36982. Check the mecha
3699T500730Error of the print header closeCheck mecha
3700t500800Header is openedInitialize after checking paper jam
3701T500810Error of the OpenHeader (mecha error)Check mecha
3702T500820Error of OpenHeadering (between S3 and S4)Remove the envelope
3703t5008X0Open Printer headCheck printer head. Check envelope. Clear jam.
3704T500910Error of the OpenHeader (mecha error)Check mecha (device)
3705T500920Error of OpenHeader (between S3 and S4)1. Remove the envelope
37062. If 1. was not a problem, Reboot ATM
3707t5009X0Close Printer headCheck printer head. Check envelope. Clear jam.
3708T501000Error of printer header close when it sends 'F' command.1. Remove the envelope
37092. If 1. was not a problem , Reboot ATM
3710T501010Error of printer header pre fire position when it sends 'F' commandCheck the device
3711T501100Error of Shutter open1. Check shutter device
37122. If 1. was not a problem, reboot ATM
3713T501110Error of Shutter close1. Check shutter device
37142. If 1. was not a problem, reboot ATM
3715T501120Error of printer header open1. Check printer header device
37162. If 1. was not a problem, reboot ATM
3717T501130There are envelope in transport1. Remove the envelope
37182. If 1. was not a problem, reboot ATM.
3719T501140Error of printer header close1. Check printer header device
37202. If 1. was not a problem, reboot ATM
3721T501150There is no containerCheck the container device
3722T501160Solenoid error1. Check the solenoid
37232. Replace the solenoid
3724T501170Error of print header position1. Check the print header position
37252. If 1. was not a problem, reboot ATM.
3726T501180Error of box shutter openCheck the box shutter
3727t501200Detecting the envelope in transport path between S3 and S4 sensor (Envelope Depository)
3728t501210Error of pre-fire in printer head in initializing (Envelope Depository)
3729t501220Printer head open error at EDU when 0x11 command, combined open command, is performed.
3730t501230Shutter open error at EDU when 0x11 command, combined open command, is performed.
3731t501300Envelope is not found on S1 of EDU for 5 seconds when 0x12 command, combined entry command, is performed.
3732t501310Too long envelope or envelope jammed when 0x12 command, combined entry command, is performed.
3733t501320Too short envelope when 0x12 command, combined entry command, is performed.
3734t501330Shutter is closed at EDU when 0x12 command, combined entry command, is performed.
3735t501340Envelope is found on the path of EDU when 0x12 command, combined entry command, is performed.
3736t501350Cassette is not located properly at EDU when 0x12 command, combined entry command, is performed.
3737t501360EDU cassette full error when 0x12 command, combined entry command, is performed.
3738t501370EDU printer head open error when 0x12 command, combined entry command, is performed.
3739t501380Shutter close error at EDU when 0x12 command, combined entry command, is performed.
3740t501390Printer head is not located properly at EDU when 0x12 command, combined entry command, is performed.
3741t5013a0EDU cassette shutter open error when 0x12 command, combined entry command, is performed.
3742t501400Command error at EDU when 0x15 command, combined print command, is performed. Character length equals 90 characters or more.
3743t501410Too long envelope or envelope jammed when 0x15 command, combined print command, is performed at EDU.
3744t501420Sensor error at EDU when 0x15 command, combined print command, is performed. Envelope should be detect on S3 and S4, but not on S1.
3745t501430Cassette is not located properly at EDU when 0x15 command, combined print command, is performed.
3746t501450Envelope or something is detected between S3 and S4 when 0x15 command, combined print command, is performed. Envelope jammed or too long envelope.
3747t501460Envelope is detected on the path of EDU after solenoid works when 0x15 command, combined print command, is performed.
3748t501480Printer head close error at EDU when 0x15 command, combined print command, is performed.
3749t501510Printer head close error at EDU when 0x13 command, combined open cancel command, is performed.
3750t501530EDU shutter close error when 0x13 command, combined open cancel command, is performed.
3751t501630Envelope jammed on the path of EDU when 0x14 command, combined entry cancel command, is performed.
 
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