PrivateAlps.net - Offshore Cloud Services | VPS/RDP/VPN - Dedicated Servers - Webhosting - TOR Services - Auto Deploy

В этой теме можно использовать автоматический гарант!

Новая сделка
Отслеживать
bi2k2 сказал(а):
I lost all data on their server. Everything is so bad.
Never listen to their advertising. Stay away as there are better, cheaper and anonymous providers.
Hello,

We’re truly sorry to hear about the difficulties you’ve experienced. This is certainly not the standard of service we aim to provide. Please reach out to us directly on Telegram so that we can investigate the issue and work together to resolve it as quickly as possible.

We value your feedback and would like the opportunity to make things right. Our support team is here to assist you and ensure your server runs smoothly moving forward.

Thank you for choosing PrivateAlps, and we look forward to helping you.

Best regards,
The PrivateAlps Team
 
Здравствуйте,
Мы предлагаем анонимные VPS-услуги с полной поддержкой настройки rDNS (PTR-записей). Наши серверы размещены в офшорных локациях, что обеспечивает конфиденциальность и безопасность. Вы можете легко настроить rDNS через нашу панель управления, либо наша команда поддержки поможет вам с настройкой.
Если у вас есть вопросы или нужны дополнительные детали, обращайтесь!
 
👀 We’ve been working hard behind the scenes to bring you a series of new features designed to keep your accounts and data more secure than ever. Today, we’re happy to introduce the first wave of our security upgrades, with more to come very soon.

_______________________________

🔴 User Session Control :
☝️We’re giving you more control over your account,
☝️you can now manage your active sessions,
☝️monitor and secure your login activity.

☄️ Adding MFA methods :
☝️You can now enable Multi-Factor Authentication (MFA)
☝️Authenticator App (TOTP),
☝️2FA via Telegram,
☝️Making it even more secure from unauthorized access.

🔖 Link Telegram account :
☝️For added security and receive notifications,
☝️link your Telegram account to PrivateAlps account.

🆕 Improved Profile Page UI :
☝️Rework the UI of the User profil page
☝️More intuitive & user friendly
☝️You can navigate and manage your settings with ease.

_______________________________

🔑 Your Privacy, our priority 🔑


Sincerely,
The Privatealps.net Team
PrivateAlps ❤
 
check please

Ticket 37241

update:
misapprehension solved, thank U​

 
Последнее редактирование:
ужасный сервис, игнорят тикеты, тупо hui забили на клиентов.
5 дней собирают сервер, в телеге молчат. манибек через тикет игнорят. аптаймы оставляют желать лучшего. вечно лагающие серверы.
никому не рекомендую к работь с ними.
 
Hello,

We sincerely apologize for any inconvenience caused and for not meeting your expectations. At PrivateAlps, we value every client’s feedback and take all complaints very seriously. Let us address some of the concerns raised:

Support Delays:
We acknowledge that some support requests have experienced delays. This has been due to an increase in activity and ticket volume. While we are actively working to expand our support team to ensure faster response times, we deeply regret any frustration caused during this period.

Service Activation Delays:
All services are usually activated promptly after payment confirmation. If there are delays, they could be due to specific configurations or unforeseen technical issues. We are working to improve the automation of our setup processes to minimize such delays.

Server and Service Issues:
We are continuously monitoring and improving our infrastructure to ensure the best uptime and performance. If you have encountered specific issues, please reach out to us directly, and we will prioritize resolving them as quickly as possible.

Communication Improvements:
We are enhancing our communication channels and processes to keep you better informed about any ongoing issues or delays. We are committed to improving transparency.

Our Commitment Moving Forward:
We are taking immediate steps to address the problems highlighted:

Expanding our support team to ensure faster response times.
Enhancing automation for faster service activations.
Regularly monitoring and optimizing infrastructure to improve stability and uptime.
If you have unresolved issues, please create a ticket in your dashboard. We will ensure your concerns are handled with the highest priority.

Thank you for your patience and understanding as we work hard to improve our services.

Best regards,
The PrivateAlps Team

PrivateAlps.net - Offshore Cloud Services

Welcome to PrivateAlps, the most advanced Offshore Cloud Services plateform, VPS/RDP, Dedicated Server, WebHosting, VPN. ⚡️https://privatealps.net ⚡️ ⚡️contact : @privatealps ⚡️
t.me
circassian сказал(а):
their support is very bad I waited more than 24 hours for them to fix a simple server error.

mustakim1 сказал(а):
they dont reply to tickets. ignore.

mustakim1 сказал(а):
do not use. fucking terrible service.

mtd сказал(а):
ужасный сервис, игнорят тикеты, тупо hui забили на клиентов.
5 дней собирают сервер, в телеге молчат. манибек через тикет игнорят. аптаймы оставляют желать лучшего. вечно лагающие серверы.
никому не рекомендую к работь с ними.
 
PrivateAlps сказал(а):
Hello,

We sincerely apologize for any inconvenience caused and for not meeting your expectations. At PrivateAlps, we value every client's feedback and take all complaints very seriously. Let us address some of the concerns raised:

Support Delays:
We acknowledge that some support requests have experienced delays. This has been due to an increase in activity and ticket volume. While we are actively working to expand our support team to ensure faster response times, we deeply regret any frustration caused during this period.

Service Activation Delays:
All services are usually activated promptly after payment confirmation. If there are delays, they could be due to specific configurations or unforeseen technical issues. We are working to improve the automation of our setup processes to minimize such delays.

Server and Service Issues:
We are continuously monitoring and improving our infrastructure to ensure the best uptime and performance. If you have encountered specific issues, please reach out to us directly, and we will prioritize resolving them as quickly as possible.

Communication Improvements:
We are enhancing our communication channels and processes to keep you better informed about any ongoing issues or delays. We are committed to improving transparency.

Our Commitment Moving Forward:
We are taking immediate steps to address the problems highlighted:

Expanding our support team to ensure faster response times.
Enhancing automation for faster service activations.
Regularly monitoring and optimizing infrastructure to improve stability and uptime.
If you have unresolved issues, please create a ticket in your dashboard. We will ensure your concerns are handled with the highest priority.

Thank you for your patience and understanding as we work hard to improve our services.

Best regards,
The Private Alps Team

PrivateAlps.net - Offshore Cloud Services

Welcome to PrivateAlps, the most advanced Offshore Cloud Services plateform, VPS/RDP, Dedicated Server, WebHosting, VPN. ⚡️https://privatealps.net ⚡️ ⚡️contact : @privatealps ⚡️
t.me
your website isnt even working to login for the last 5 days, you captcha verificaiton is broken
 
Hello,
just send us your email addres in PM so we can refund your order.


Здравствуйте,просто пришлите нам свой адрес электронной почты в личку, чтобы мы могли вернуть деньги за ваш заказ.

Best regards,
The PrivateAlps Team

PrivateAlps.net - Offshore Cloud Services

Welcome to PrivateAlps, the most advanced Offshore Cloud Services plateform, VPS/RDP, Dedicated Server, WebHosting, VPN. ⚡️https://privatealps.net ⚡️ ⚡️contact : @privatealps ⚡️
t.me
 
mtd сказал(а):
закройте свой говносервис и не позорьтесь больше.
Здравствуйте,просто пришлите нам свой адрес электронной почты в личку, чтобы мы могли вернуть деньги за ваш заказ.
 
admin


Напишите ответ...
Верх