Пожалуйста, обратите внимание, что пользователь заблокирован
[Dispute Report] Regarding user Vincent777
Hello admin,
I’m creating this post to file a complaint against user Vincent777
I will now briefly present the situation, starting from the escrow transaction on the forum.
Transaction Details:
After escrow was confirmed, I spent 2 full days helping Vincent configure the EV certificate on a Windows VM inside a MacBook and install it into a Yubikey he owns and controls.
Once everything was set up and working, Vincent confirmed he was satisfied and released the payment on Jan 26, 2025.
On Feb 8, 2025 (15 days later),
He contacted me saying there were “issues” with the EV.
On Feb 13, 2025,
He requested a replacement EV from a different CA.
I explained I could not provide a replacement because:
Instead, I offered a very fair deal:
A Digital Signing account from SSL.com for $1,000, which he accepted and purchased].
The transaction was successful. He received:
Transaction hash (BTC):
e9940bff48264679bc9ddbb7cffdf8d7cea67781c87ad83addffac9c530afc1e
On Feb 18, 2025,
I received an email from Sectigo stating the EV certificate had been revoked for signing malware.
I immediately informed Vincent, and he replied that it was “just a test file”.
However, I have full evidence including:
So the fact is:
After realizing he was trying to cheat, I stopped communication.
He later had a friend message me, apologizing and promising to purchase another EV.
Because I value customer service, I gave him a temporary EV to use for free.
During that period, he was also able to continuously sign files using this temporary EV for an extended time
(I have signing logs stored in the system to prove this).
Unfortunately, my automated EV signing system went down, and the free EV got blocked as well.
I clearly told him I would provide a replacement only when suitable stock is available.
However, due to limited supply, I instead offered a 70% refund = $700 (from the last $1,000 deal).
He refused and demanded:
- Either a full refund of $2,500, or
- A new EV certificate immediately
I consider this user to be dishonest and manipulative, attempting to exploit my service.
That’s why I’m escalating this case to the admin to review and decide accordingly.
If the admin decides that I am in the right, I will not issue any refund and will ignore any further communication from user Vincent777.
However, if the admin rules that I should refund him, I will do so.
I fully respect and will comply with the admin's decision.
Regards



Hello admin,
I’m creating this post to file a complaint against user Vincent777
I will now briefly present the situation, starting from the escrow transaction on the forum.
Transaction Details:- Date: January 24, 2025
- Item: EV Code Signing Certificate (Sectigo)
- Method: Escrow (buyer: Vincent777)
After escrow was confirmed, I spent 2 full days helping Vincent configure the EV certificate on a Windows VM inside a MacBook and install it into a Yubikey he owns and controls.
Once everything was set up and working, Vincent confirmed he was satisfied and released the payment on Jan 26, 2025.
On Feb 8, 2025 (15 days later),He contacted me saying there were “issues” with the EV.
On Feb 13, 2025,He requested a replacement EV from a different CA.
I explained I could not provide a replacement because:
- The certificate was installed on his personal USB device (Yubikey)
- I had no way to verify whether it was still clean or had been misused
Instead, I offered a very fair deal:
A Digital Signing account from SSL.com for $1,000, which he accepted and purchased].
The transaction was successful. He received:
- Full SSL.com account access
- TOTP 2FA setup directly into his own phone
Transaction hash (BTC):
e9940bff48264679bc9ddbb7cffdf8d7cea67781c87ad83addffac9c530afc1e
On Feb 18, 2025, I received an email from Sectigo stating the EV certificate had been revoked for signing malware.
I immediately informed Vincent, and he replied that it was “just a test file”.
However, I have full evidence including:
- Sample file
- VirusTotal link
- Official Sectigo report
So the fact is:
- He used the EV certificate for over a month
- His actions directly caused it to be revoked
- Then he came back to me demanding a replacement or refund
After realizing he was trying to cheat, I stopped communication.
He later had a friend message me, apologizing and promising to purchase another EV.
Because I value customer service, I gave him a temporary EV to use for free.
During that period, he was also able to continuously sign files using this temporary EV for an extended time
(I have signing logs stored in the system to prove this).
Unfortunately, my automated EV signing system went down, and the free EV got blocked as well.
I clearly told him I would provide a replacement only when suitable stock is available.
However, due to limited supply, I instead offered a 70% refund = $700 (from the last $1,000 deal).
He refused and demanded:
- Either a full refund of $2,500, or
- A new EV certificate immediately
I consider this user to be dishonest and manipulative, attempting to exploit my service.
That’s why I’m escalating this case to the admin to review and decide accordingly.
If the admin decides that I am in the right, I will not issue any refund and will ignore any further communication from user Vincent777.
However, if the admin rules that I should refund him, I will do so.
I fully respect and will comply with the admin's decision.
Regards


