We have replied to all our tickets. As you can see from the announcement
As you can see from the announcement
you wrote that yesterday. But nothing's been done
You ''replied'' with the same message you wrote here, it was just a general announcement, no reply. Also my server is in russia, not in the netherlands, so why is it down? I already bought a new server with another seller, not wasting my time on someone who keeps people waiting for 5 days without answer.
We are migrating all Russian servers to our other nodes. We will add extended time for Russia and Netherlands. We are working heavy behind the scenes to make sure everything goes smoothly. I am sure we had replied to your ticket as we have three people on the tickets. If there was no reply please dm me your email or ticket number and I will investigate.
Hi, For the NL customers we are expecting all services to be restored by tomorrow. Once, the server has been resolved all the downtime will be added to everyone accounts that was affected.
Takes 5 years to “provision” server after payment
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Hi, Your server should be ready and done.
Hi, you need to setup your cloudflare. As you may know OUR DNS are flagged due to the nature of the things that goes on with the web hosting. Sure, our nodes was down due to all our nodes was getting DDoS this was down for 2 hours. Which it is now back up and working. If you are still having issues. Please dm me and I will get the team to take a look at any issues you are having.I got too good a price and did not read all the reviews in vain. At the moment, the web hosting and part of their site has been on for 3 days, that is, I can’t even create a ticket. I had to break away from my vacation and look for other hosting, because it is horror. I have never met such interruptions in normal services, at least if the server falls, you can create a ticket, and literally nothing works here.
If you are going to buy web hosting thinking that you can roll up any extensions - go by, nothing but node js and Wordpress can be put in their Plesk'e.
After purchasing a web hosting service, you can wait more for the EASTER while it rises.
Next about their abus resistant web hosting. Since the last two weeks +- they stopped working on obtaining a certificate through the built-in "Let's Encrypt" - I wrote a ticket in those. support to find out how I should get it, the answer killed:
"If you want to use SSL. Use Cloudflare and use their nameservers for the SSL certification."
What do you think will happen if you connect the domain to Cloudflare and pour traffic on a conventional styler / drainer? Naturally, according to the reports, the alert will fly to Cloudflare, which can be seen both in the mail and in the panel))
And after this alyurt (within 48 hours) - the flag will hang on the domain) You ask, "And then what is the point of buying this abus-resistant web host, the flag from Cloudflare will fly anyway?", The answer is I don’t know.
I tried to get SSL through freessl - some problems with web hosting.
I tried to get SSL through a walk from Let's Encrypt - txt _ackme recording is simply not visible through a public dens
Of course you should not forget about those. the support that will respond to your ticket at best in 6 hours (regardless of where you serve the ticket, those. Tim, billing time, timps), and in the worst answer will come in 15 hours (BUDNI DNI)
As a client, I bought more than 5 domains from them, the maximum subscription of web hosting, VPS server - I recommend MAXIMUM to bypass this service, and it’s better to tell all those who know about it.
P.S: while writing a review, he was still able to send a ticket (it was necessary to wait 15 minutes by convulsively re-creating applications for a ticket)
